Vintageandkickz Reviews 

342
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It was my first order from the German based company. I wanted a specific vintage LV bag in a good condition and they had it on their website. The delivery was quick and smooth. The bag was nicely pac... See more

Rated 5 out of 5 stars

Vintageandkickz is an amazing site with beautiful genuine bags & more. My first purchase was a great experience. They’ve sent my Gucci bag right away in mint condition and well packaged! I will defini... See more

Rated 5 out of 5 stars

I am very very happy with the service (very fast delivery) and quality of the products. I have purchased multiple designer bags for different occasions and the quality is every single time as describe... See more

Rated 5 out of 5 stars

I was totally in love with my new vintage Fendi Mamma Bag, i am thankful to the customer service specially to Mr Adrian, i wrote him on Thursday 26.06 that saying maybe possible to send the bag immedi... See more

Company details

  1. Handbags Shop

Written by the company

Luxuriöse Vintage-Designer Kleidung, Taschen, Schuhe und Accessoires. Kaufen Sie seltene und historisch ikonische Artikel aus den renommiertesten Modehäusern.


Contact info

4.9

Excellent

TrustScore 5 out of 5

342 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(342)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was my first order from the German…

It was my first order from the German based company. I wanted a specific vintage LV bag in a good condition and they had it on their website. The delivery was quick and smooth. The bag was nicely packed and I received a lovely little present too. The bag was in pristine condition better then I expected for such a vintage piece. I paid two trusted companies to authorise the authenticity of the bag and the results were “authentic” from both. That was great news as the company has some amazing pieces reasonably priced. Very happy and I would highly recommend this company.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

The best shop for second hand bags

The best shop for second hand bags. I can’t remember how many bags i got from this shop. I recently bought a YSL clutch bag and it still looks new for a very great price. I love it!

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Shipping took longer than I'm used to…

Shipping took longer than I'm used to from webshop nowadays. I placed my order on Tuesday, and by Thursday it still hadn't been shipped. I sent them an email, and they responded very quickly. Later that same day, I received a shipping confirmation, and my order arrived on Friday.

I'm very happy with my bag. It looks exactly like the pictures and matches the description. It was well packaged and even came with a small gift. I will definitely be ordering from this webshop again in the future!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

I am very very happy with the service…

I am very very happy with the service (very fast delivery) and quality of the products. I have purchased multiple designer bags for different occasions and the quality is every single time as described on their website (I buy only the goods that are qualified as ‘sehr gut’). Will buy definitely again.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest Unprofessional Liars

Extremely dishonest and to be completely avoided. First they charge 19.9% VAT for non European Union customers. They should not be doing this as it’s against the law. They then lied they didn’t and wrote long emails trying to hide their lies. After I proved their lies, and said I will be reporting them to the authorities, they quickly refunded the VAT. Next the Celine bags arrived six weeks later and looked nothing like the images and videos. They were smaller and heavily stained. VintageandKickz had never disclosed this. They then refused a refund even though I was within my 14day refund window claiming it was against their contract. Again, I showed them proof of their contract terms which stated returns were allowed within 14days. They had no choice but to allow the refund. I posted the bags via secured mail and took out an insurance against loss. The bags arrived and cleared customs within four days. Everything is tracked and online. But this dishonest seller is now creating another set of lies, claiming the bags are held in customs. The tracking shows it’s been delivered to their address. I have raised a claim with my bank. Please avoid this seller completely. Next thing they’ll say is bags arrived damaged… Truly a bunch of unprofessionals and liars who cannot be trusted and keep changing their stories.

July 6, 2026
Vintageandkickz logo

Reply from Vintageandkickz

Dear Ms F.,

thank you for your review. We are very sorry to read your feedback, but we must clearly state that your description does not reflect the actual course of events.

We are a German online shop. For deliveries to non-EU countries, such as the United Kingdom, the sale is treated as a VAT-free export delivery pursuant to Section 4 No. 1a of the German VAT Act. This was also clearly stated on your invoice. In addition, no German VAT was charged during checkout for your destination country. Therefore, the claim that we unlawfully charged VAT and then “quickly refunded it” is not correct. The amount refunded to you was offered purely as a goodwill gesture in order to accommodate you, and not as a correction of allegedly incorrectly charged VAT.

Regarding the return, we would also like to clarify that our website states in several places that returns from non-EU countries cannot generally be accepted due to customs and logistical reasons. Nevertheless, after extensive communication, we made an exception and allowed a return as a goodwill gesture. This involved significant additional work and costs on our side, including customs handling and the involvement of an external customs service provider.

Our customer service team supported your case over a long period of time, answered every email, discussed the matter with you and tried to find a fair solution. Even though the tone of communication was at times very difficult, we always remained factual, professional and solution-oriented.

We therefore find it very unfortunate that this review publicly creates the impression that we acted dishonestly or intentionally provided false information. We strongly reject this. The full communication and all relevant documents clearly show the actual course of events.

For this reason, we cannot accept this representation as accurate and reserve the right to have the matter reviewed further.

We nevertheless wish you all the best for the future.

Best regards
Your Vintage & Kickz Team

Rated 5 out of 5 stars

Vintageandkickz is an amazing site with…

Vintageandkickz is an amazing site with beautiful genuine bags & more. My first purchase was a great experience. They’ve sent my Gucci bag right away in mint condition and well packaged! I will definitely return for more in near future!!! ❤️❤️❤️🙏🏻🙏🏻🙏🏻

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good, beautiful handbag and fast delivery.
Will use them again👍

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is very good

The customer service is very good - all my questions were answered in 24h. The bag i bought was according to the pictures (in a very good shape), delivered within 3 days by DHL. I am looking forward to continue buying from them. Thank you!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

VintageandKickz- the one and only

VintageandKickz has remained the only second hand luxury good from which I am continuing to shop. The customer service is amazing. The selection is pretty good. And in my experience, the items are in very good conditions ( I have had 4 purchases with them now). In general, very good and reliable business with a customer service like it use to be, when client loyalty mattered.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Bag was exactly as described

The bag was exactly as described and arrived in very good condition. The delivery was also faster than expected. Definitely trustworthy and reliable seller.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Quality

Thank you so much! The handbag is absolutely amazing – it completely met all my expectations and arrived in perfect condition. I’m really happy with my purchase and will definitely order from your shop again. Also, a big thank you for the lovely gift you included – it truly made my day!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

I was totally in love with my new…

I was totally in love with my new vintage Fendi Mamma Bag, i am thankful to the customer service specially to Mr Adrian, i wrote him on Thursday 26.06 that saying maybe possible to send the bag immediately because i needed on Monday 30.30, To tell you guys, the delivery was so fast, it's just 2days.. Thanks for the good service.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

I can only recommend

I can only recommend, great quality, super fast shipping and small sweets wrapped with a lot of love. Will always order here are great treasures for a great price

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

I bought a handbag and a few small leather goods from them over time and always enjoyed the experience. All items were exactly as described/ shown in the photos. The prices were great and the contact very pleasant.

June 17, 2025
Unprompted review

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