Vinmove Auto Transport | Nationwide Vehicle Shipping Reviews 

62
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for making vehicle transport remarkably smooth, stress-free, and efficient from start to finish. Assigned drivers are routinely described as punctual, polite, and extremely careful with cars during the entire loading and delivery process. Some reviewers were not happy with unexpected price increases announced right before pickup and frustrating communication breakdowns. A few people also mentioned experiencing severe transit delays and difficulties reaching support when trying to coordinate tight schedules. Others expressed strong frustration over unfulfilled agreements and unprofessional service attempts during stressful vehicle relocations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and great... See more

Service

Reviewers mention positive feedback about service, highlighting professional, fast, and reliable experiences... See more

Delivery service

Clients share positive opinions on delivery service, noting punctual arrivals and vehicles arriving safely... See more

Price

Reviewers highlight ambiguous aspects of price with mixed experiences reported. Many consumers praise the... See more

Customer communications

Customers had ambiguous experiences with contact, as opinions are heavily divided. Reviewers frequently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Called them to ship my truck from Florida to Massachusetts. They were professional and did their best to get a good price. Unfortunately due to the gas prices and government mandates the quoted pric... See more

Company replied

Rated 5 out of 5 stars

I worked with Albert at vinmove and the experience could not have been better. Albert communicated with me throughout and kept me informed all the time. I own a dealership and get cars shipped all the... See more

Company replied

Rated 5 out of 5 stars

I dealt with a gentleman named Robert. He was very professional and helpful and he followed through with everything I needed. He made the transport of my vehicle very easy with little stress and wo... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with Vinmove Auto Transport. Communication was clear and prompt, all load details were accurate, and payment was completed on time. Brian Jones was professional... See more

Company replied


Company details

  1. Logistics Service
  2. Shipping Service
  3. Vehicle Shipping Agent

Written by the company

Vinmove Auto Transport is a trusted, FMCSA-licensed auto transport company providing reliable, affordable, and fully insured vehicle shipping services across the United States. We specialize in both open and enclosed car transport, offering door-to-door delivery for private owners, car dealerships, auctions, and relocation services. Our experienced logistics team is committed to safe, on-time vehicle transport with transparent pricing, no hidden fees, and excellent customer support throughout the entire process. Whether you're shipping a car across the country or relocating to a new state, Vinmove Auto Transport ensures a seamless and stress-free experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(62)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommend VinMove Auto Transport…

Highly Recommend VinMove Auto Transport – Steve Brown
After being bombarded by countless ads from trucking brokers, I finally connected with Steve Brown at VinMove Auto Transport. He was upfront, honest, and straightforward from the very first phone call. My car was picked up and delivered shortly after we spoke — right on time and within budget.
The driver, Humberto, was professional and pleasant. He carefully loaded and unloaded my vehicle with great care.
I couldn’t have been happier with the entire experience. I strongly recommend Steve Brown and VinMove Auto Transport for anyone needing reliable auto transport.
Sincerely
Robert D Hartmann Sr

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company, be aware.

July 21, 2026
Unprompted review
Vinmove Auto Transport | Nationwide Vehicle Shipping logo

Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

"Hello. We take customer feedback very seriously, but we have no details or record of a transaction matching this profile. We have requested more information via Trustpilot so we can verify your order. If you are a genuine client, please contact us directly at 888-551-6583 with your order number so we can address your concerns immediately.

Rated 5 out of 5 stars

Vinmove Auto Transport

Vinmove Auto Transport, transported my vehicle from East Lansing, MI to Atlanta, GA. The communication before booking and throughout the process was excellent. The prices were very competitive. Will book again for my next auto transport. 10/10.

March 23, 2026
Unprompted review
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Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

We truly appreciate your fantastic feedback! Providing competitive pricing and excellent communication for interstate car shipping is what we do best at Vinmove Auto Transport. We are so glad your vehicle's journey from Michigan to Georgia was seamless from start to finish. Thank you for the 10/10 recommendation, and we look forward to assisting you on your next auto transport!

Rated 5 out of 5 stars

Nick it was a very surreal and communicates. I wish you every step of the way even on his own timeI called him several times after work.And he answered the phone

The price was very reasonable. Nick picked up the car when he said they would. And they delivered it when nick said they said. Excellent communication every step of the way.Nick is excellent dispatcher?

June 18, 2026
Unprompted review
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Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

We truly appreciate your fantastic feedback! Providing accurate pickup and delivery timelines at a reasonable price is our top priority. We're glad Nick provided the excellent communication and after-hours support that made your shipping experience so surreal and stress-free. Thank you for choosing Vinmove Auto Transport!

Rated 5 out of 5 stars

They worked with me to get a…

They worked with me to get a competitive quote to ship my Subaru Outback and Toyota Tacoma. They always maintained contact with me about all the details and I was able to contact the drivers directly to coordinate final pickup and delivery details. The drivers were very cooperative and helpful. Both cars have arrived in excellent condition. Overall, excellent service! Thank you.

June 15, 2026
Unprompted review
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Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you so much for the excellent review! Shipping a Subaru Outback and a Toyota Tacoma together requires great coordination, and we are thrilled that our team locked in a competitive quote and kept you informed every step of the way. We love hearing that you were able to connect directly with our cooperative drivers for a seamless pickup and delivery. Thank you for choosing Vinmove, and enjoy your vehicles!

Rated 5 out of 5 stars

Professional and quick delivery service.

June 15, 2026
Unprompted review
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Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thanks for the great shout-out! Quick and professional service is the Vinmove standard. We appreciate your trust and look forward to the next one!

Rated 5 out of 5 stars

Great Great service

Great Great service, very professional from the beginning to the end. He went out of his way to accommodate me. I definitely recommend this company over the rest. The driver was Super cool ,very professional, and patient.

June 17, 2026
Unprompted review
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Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you so much for the wonderful review! We are thrilled to hear that you had such a professional experience from start to finish and that our team went out of their way to accommodate you. Hearing that you recommend Vinmove over the rest means the world to us. We'll be sure to pass your kind words along to your driver, and we look forward to working with you again!

Rated 1 out of 5 stars

THESE PEOPLE ARE SCAM ARTISTS

In April I contracted with them to transport my car. They gave one price and then raised the price a couple of days before pick up. When I told them that I could not pay that amount and I wanted a refund, they refused to refund my $100 deposit. They would only refund my money if I removed my negative review. DO NOT DO BUSINESS WITH THIS COMPANY. It’s JUNE and they have yet to refund my deposit. They are scammers. I vow to continue to share this egregious scam with the world until I am vindicated with the refund I deserve.

April 2, 2026
Unprompted review
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Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

We sincerely apologize for the negative experience you had during your booking process. In the auto transport industry, final carrier market rates can occasionally fluctuate from initial estimates, but we always want our clients to feel respected and fairly treated if they choose not to proceed. We absolutely do not condition refunds on the removal of reviews. Please contact our corporate office at (888) 551-6583 so we can review your deposit status and resolve this matter completely.

Rated 5 out of 5 stars

Service was great

Service was great, no issues, and received vehicle on time

June 8, 2026
Unprompted review
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Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you for the excellent review! Delivering your vehicle on time and with zero issues is exactly how we like to do business at Vinmove. We appreciate your trust and look forward to providing the same great service on your next shipment!

Rated 5 out of 5 stars

They assured me they would be on time…

They assured me they would be on time and they were. Payment was easy and friendly customer service and drivers

June 13, 2026
Unprompted review
Vinmove Auto Transport | Nationwide Vehicle Shipping logo

Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you for the wonderful review! Keeping our promises is at the core of what we do, so we're thrilled to hear our team was right on time as assured. We believe that easy payments and friendly customer service should be the standard for every shipment. Thank you for choosing Vinmove, and we look forward to working with you again!

Rated 5 out of 5 stars

After many runarounds from other…

After many runarounds from other carriers, Oliver at Vinmove helped ship my car from North Carolina to San Antonio, Texas without any problems. He was professional, courteous and did exactly what he promised. I would recommend this carrier to anyone needing to ship their vehicle. Thanks Vinmove!

June 13, 2026
Unprompted review
Vinmove Auto Transport | Nationwide Vehicle Shipping logo

Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you for the wonderful review! We know how frustrating it can be to get the runaround from other companies, which is why Oliver and the rest of our team focus on doing exactly what we promise. We are thrilled we could deliver a smooth, problem-free experience shipping your car from North Carolina to San Antonio, Texas. Thank you for the recommendation and for choosing Vinmove!

Rated 5 out of 5 stars

Mr Allen Parker did a great job moving…

Mr Allen Parker did a great job moving my car in a timely manner from odessa tx to houston tx. The communication was good he respond in time throughout the delivery process. Vinmove Auto transport is an 💯 good company to do business with.

June 13, 2026
Unprompted review
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Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you for the 100% stamp of approval! Shipping a car from Odessa to Houston requires consistent communication, and we are thrilled that Mr. Allen Parker kept you updated and responded in time throughout the entire delivery process. At Vinmove Auto Transport, we treat your timeline as our priority. We truly appreciate your business and look forward to working with you again!

Rated 5 out of 5 stars

Fast straight forward service with fair…

Fast straight forward service with fair price. Thank you Nicholas.

June 5, 2026
Unprompted review
Vinmove Auto Transport | Nationwide Vehicle Shipping logo

Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you for the excellent review! Fast, straightforward service and fair, transparent pricing are exactly what we aim for at Vinmove. We are thrilled that Nicholas delivered on that promise for you. We appreciate your business and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great service

Great service the driver was very helpful the whole time , very friendly. Would recommend him if anyone asked

June 8, 2026
Unprompted review
Vinmove Auto Transport | Nationwide Vehicle Shipping logo

Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

We truly appreciate your feedback! Providing reliable auto transport requires an outstanding team, and we're glad our driver delivered the top-notch service we strive for at Vinmove. Thank you for recommending us, and safe travels until your next shipment!

Rated 5 out of 5 stars

Albert Cooper provided an exceptional…

Albert Cooper provided an exceptional guest experience.

Remarkable professionalism and expedience.

June 5, 2026
Unprompted review
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Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you for the 5-star review! We are so glad you had a great experience with us. There is no bigger compliment than a customer wanting to come back, and we can’t wait to work with you again. Safe travels until the next move!

Rated 5 out of 5 stars

Job well done he kept in contact with…

Job well done he kept in contact with me the whole time till they found somebody to get the car going and the guy who took the car did well all good here

May 24, 2026
Unprompted review
Vinmove Auto Transport | Nationwide Vehicle Shipping logo

Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you for the 5-star review! We are so glad you had a great experience with us. There is no bigger compliment than a customer wanting to come back, and we can’t wait to work with you again. Safe travels until the next move!

Rated 5 out of 5 stars

Absolutely a pleasure working with them…

Absolutely a pleasure working with them and specially Edward who kept me updated on the throughout process of transport.

May 25, 2026
Unprompted review
Vinmove Auto Transport | Nationwide Vehicle Shipping logo

Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you for the 5-star review! We are so glad you had a great experience with us. There is no bigger compliment than a customer wanting to come back, and we can’t wait to work with you again. Safe travels until the next move!

Rated 1 out of 5 stars

Why would I make this up!!! Get a grip!!!! I am writing to express my extreme…

I am writing to express my extreme dissatisfaction with the service I recently received. My experience was marked by a total lack of professionalism, including dishonest communication and attempts to shift blame onto the driver.

Despite being promised a fast turnaround, the vehicle was not delivered as expected. I typically use SST and have had great experiences with them; however, your company failed to meet even basic standards.

I intend to refer this matter to my contacts at the federal level to investigate your business tactics, licensing, and potentially fraudulent behavior.

May 25, 2026
Unprompted review
Vinmove Auto Transport | Nationwide Vehicle Shipping logo

Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

We take all feedback seriously, but we are unable to find any service history associated with your name. We strive for excellence in every vehicle transport we handle. If you were a customer of Vinmove, please reach out to us directly. We would appreciate the chance to understand your feedback and ensure your concerns are handled professionally.
Please contact our management office at dispatch@vinmove.com so we can review your specific contract details, resolve the refund status, and address your concerns directly. We are committed to a fair and honest resolution.

Rated 5 out of 5 stars

Pick up and Delivery was accurate!

May 23, 2026
Unprompted review
Vinmove Auto Transport | Nationwide Vehicle Shipping logo

Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you for the 5-star review! We are so glad you had a great experience with us. There is no bigger compliment than a customer wanting to come back, and we can’t wait to work with you again. Safe travels until the next move!

Rated 4 out of 5 stars

My easy experience with shipment.

Called them to ship my truck from Florida to Massachusetts. They were professional and did their best to get a good price. Unfortunately due to the gas prices and government mandates the quoted price went higher but it had to be done. Got my truck in 3 days and in good condition. Would use again if I have another vehicle to ship.

May 18, 2026
Unprompted review
Vinmove Auto Transport | Nationwide Vehicle Shipping logo

Reply from Vinmove Auto Transport | Nationwide Vehicle Shipping

Thank you for the 4-star review! We are so glad you had a great experience with us. There is no bigger compliment than a customer wanting to come back, and we can’t wait to work with you again. Safe travels until the next move!

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