Vevor Reviews 

2,515
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,265 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and wonderful packaging, noting that their online orders always arrive ahead of schedule and in absolutely perfect condition. People are also very happy with the overall product quality, describing the items as solid, durable, and available at remarkably affordable prices. Some reviewers were not happy with delivery issues, mentioning that courier services can be unreliable and packages occasionally arrived damaged or open. A few consumers also experienced receiving broken or incomplete orders that lacked necessary parts, which required contacting support for assistance.

What people talk about most

Product

People report positive experiences with product, highlighting good quality and reasonable prices. Consumers... See more

Delivery service

Clients share positive opinions on delivery service, consistently reporting prompt, super-fast shipping and... See more

Quality

Consumers find quality to be positive and consistently report satisfaction with the durable and well-made... See more

Price

Users describe positive interactions with price, frequently highlighting great value, reasonable costs, and... See more

Order

Reviewers highlight positive aspects of order, consistently praising the quick delivery and easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought the 450kg dolly trolley for moving some cement retaining wall sleepers! Brilliant result! At 54kg each sleeper, it was effortless. The trolley is heavy duty, durable and easy to assemble. We... See more

Rated 5 out of 5 stars

The sturdy Vevor Dolly has proven useful to me in a few ways, as an elderly person. I use it when online groceries arrive. Some bags contain really heavy items so I lift those onto the dolly, hold the... See more

Rated 5 out of 5 stars

Great value item and super-fast delivery. These swivel casters were a great buy, they have a massive load rating and the quality looks great. I have only had positive experiences purchasing from Ve... See more

Rated 5 out of 5 stars

My order arrived quickly in perfect condition thanks to excellent packaging. The range of choices of products is great and the price is good. The quality of the Vevor Step Platform which I bought is... See more


Company details

  1. Tool Store

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,515)

1,352 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AAA for customer service response

After receiving item, I sent a message to customer service as soon as I opened box, and I still have not heard from customer service, approx 5 business days now
Update: customer service contact me, and I have had an amazing response, earning them a 5 ⭐️⭐️⭐️⭐️⭐️

August 31, 2026
Vevor logo

Reply from Vevor

We sincerely apologize that you have not received any response from our customer service for approximately 5 business days after you messaged us right upon opening the package. Your feedback is logged under ticket #458538018232320 and will be followed up by our specialist. We will provide you with an effective solution via email within 48 hours. Please check your mailbox.

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