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Unsubby Reviews 

27,496
•
TrustScore 4 out of 5

4.2

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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 15,381 reviews, reviewers had a great experience with this company. Customers often share that navigating the platform is remarkably smooth, allowing them to complete their tasks without any unnecessary stress. Many people truly appreciate the helpful assistance they receive when sorting out their requests efficiently and clearly. Some reviewers were not happy with unexpected charges and unclear subscription costs that appeared without any prior warning. Consumers also noted persistent difficulties when attempting to stop recurring payments or dealing with unexpected fees after handling their requests. A few individuals felt frustrated by the lack of clear upfront information regarding extra financial obligations.

What people talk about most

Cancellation

Clients share ambiguous opinions on cancellation, highlighting both positive and negative experiences. Many... See more

User experience

Customers had positive experiences with user experience, finding the platform very easy to use and navigate.... See more

Subscription

People report ambiguous experiences with subscription processes, featuring a mix of unexpected charges and... See more

Payment

Users describe negative interactions with payment, expressing deep frustration over unexpected and recurring... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of opinions. Some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with Trustpilot, having used them on numerous occasions But not happy with Just Answer, there is nothing in the initial information to show it costs £9.95 to cancel Justanswer, Nearly to say,... See more

Company replied

Rated 4 out of 5 stars

I really don’t know what exactly I’m paying for…$21.95 for past services or future? I will applaud the ease of actually getting the cancellation accomplished.

Company replied

Rated 4 out of 5 stars

I didn't have a great experience with this at all. I was trying to find out some information before I signed up for it but found out that the company signed me up and charged me on my credit card. I... See more

Company replied

Rated 4 out of 5 stars

Didn’t know you charged monthly subscriptions just to look at your website or buy something

Company replied

Contact info

4.2

Great

TrustScore 4 out of 5

27K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(27,496)

17,269 reviews in the last 12 months

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