Loved the fellow who helped us! The trouble could not be fixed as it’s an internal issue however, he was fantastic and so kind! Explained everything very well and provided us with alternate support an... See more
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Quick response time. Dr. Kathy Paul was able to mail down the most plausible reason our dog was sick (wobbly, lost, drunken like walk, lots of drooling, threw up large amount of slimy eggwhite--.like... See more
Whenever I’ve used JustAnswer, it’s been because one of my dogs decided to eat something he definitely shouldn’t have—which, unfortunately, has happened more than once! Every veterinarian I’ve spo... See more
The Just Answer tech was great. The original tech I called to activate my replacement phone at 888-490-6097 left a lot to be desired. I had trouble understanding her and didn't feel like she knew exac... See more
Company details
About JustAnswer
Written by the company
Real help from real Experts, 24/7
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20,000+
Verified Experts
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100+
Professional domains
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123
Countries served
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JustAnswer is the world's largest Expert marketplace. Get 24/7 access to help from thousands of verified professionals, where and when you need it. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other vetted Experts for real-time, personalized assistance and answers, 24/7. With more than 20,000 experts across 150+ categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Customer Care line: (800) 808-0643
Written by the company
- Get help instantly, 24/7
- At JustAnswer, every customer's experience matters to us — and we back that up with action, not just words. If something falls short, don't hesitate to reach out: call us at (800) 808-0643 or chat online with our Customer Care team and tell us what happened. We'll move quickly to make it right — whether that means connecting you with a second Expert opinion, prioritizing your question, arranging a live call with an Expert, or sorting out a billing issue. And if we still can't meet your needs, we'll refund you. No hoops, no hassle.
Why customers love us
Fast help and 1:1 attention
Finding reliable answers online can be frustrating. Instead of sorting through endless search results or questionable forum advice, connect directly with a verified Expert who specializes in your specific situation.
Whether you need a Pediatrician, Real Estate Lawyer, Auto Mechanic, Veterinarian, Android Expert, or one of hundreds of other specialists, JustAnswer matches you with the right Expert for your question. From divorce, assault, and substance abuse to family or workplace conflicts, our Experts are here to provide thoughtful, personalized guidance—even for life's most sensitive topics.
Every JustAnswer Expert completes a rigorous 8-Step Expert Quality Process, including license and credential verification (where applicable), knowledge assessments, and ongoing performance reviews.
Most questions receive a response in minutes. Get professional guidance from wherever you are—no appointments, no waiting rooms, no travel. JustAnswer is available 24/7, so expert help is always within reach.
Contact info
Covina, United States
- (800) 805-5962
- SupportTP@justanswer.com
- www.justanswer.com
Chat with Customer Care
4.6
Excellent
143K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The hands on advice
The hands on advice, and knowledge, of the over the phone agent. He was extremely patient, and helpful!
September 6, 2026
His knowledge of the issue was very…
His knowledge of the issue was very important.
September 6, 2026
What an easy process!
September 6, 2026
Satisfied with end result.
September 6, 2026
Jared O was so helpful and kind
Jared O was so helpful and kind. Would use him and this site again in the future.
September 6, 2026
Our oven went out just before supper I…
Our oven went out just before supper I called and the tech knew what was wrong and I was able to fix it in short order, I appreciate the professionalism and service
September 5, 2026
Unprompted review
Knowledgeable Representative about husqvarna baggers.
Knowledgeable Representative. Answered all my questions. Very satisfied!!
September 6, 2026
Response time didn't have to wait .
September 6, 2026
I hope my situation gets better after I…
I hope my situation gets better after I follow Dr.Dago instruction of using the over the counter gas meds that he recommends. If my symptoms gets better with this direction then I am super happy person and rate this service to excellent
September 6, 2026
Basically solved it by myself
Basically solved it by myself. Returned phone to original place and it worked.
September 6, 2026
Great service.
The attorney I spoke to specialized in the help I was searching for. His expertise is exactly what I needed.
September 6, 2026
They responded right away
They responded right away, were very patient with me. Very helpful in explaining things I needed.
September 6, 2026
It was quick and easy
September 6, 2026
Heirloom China
The information was excellent the only thing I have a problem with is that I was told in the first chat that the fee was $5 but my card was charged $70...it was a good thing I was watching and caught is right then and asked for a refund of $65....some people don't check that and then you end up with angry customer's.
September 6, 2026
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