I’m very happy with the service I received. The person who assisted me was extremely kind, respectful, and understanding. The response was incredibly fast, which I really appreciated. I’m genuinely ha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using U7BUY’s services for quite some time and can highly recommend them. If you’re looking for a safe and fast place to buy in-game currency, accounts, or items, this site is one of the bes... See more
Company replied
the seller i buy from is very generous with extra items for wait times even though i dont mind waiting at all!, from this one experience i enjoy the platform so far all good trades with limited wait t... See more
Company replied
Very good service, I’ve used this before and receive my coins and players within the timeframe. They are also very good in assisting when I contacted for support. Thank you U7Buy and to Lucy for y... See more
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Company details
Written by the company
🌍 U7BUY — Your Trusted Global Gaming Service Platform Safe and Reliable, Buy and Sell with Confidence 🌍 U7BUY is dedicated to creating a secure, transparent, and trustworthy global gaming marketplace. We employ industry-leading security technologies and intelligent risk-control systems to fully protect your accounts and funds throughout every transaction. 🎮 Comprehensive Coverage of Popular Games and Services: Our platform features a wide range of mainstream games and products, including FC 26 Coins, Roblox games (Robux, accounts, and items), Fortnite accounts, Genshin Impact top ups, and more — offering players diverse choices and flexible trading options. ⚡ Fast Delivery, Transparent Pricing: U7BUY guarantees lightning-fast delivery and fair pricing. With our highly competitive rates and transparent fees, you can enjoy your favorite games at the best possible value. 💬 24/7 Global Customer Support: Our round-the-clock support team is always available to provide technical assistance, order updates, and after-sales service — ensuring every transaction is smooth and worry-free.
Contact info
United Kingdom
- vipcustomer@u7buy.com
- u7buy.com
4.7
Excellent
48K reviews
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thanks for all
September 6, 2026
Reply from U7BUY
Hello!
We can’t thank you enough for your kind message. Knowing you had a positive experience makes all our hard work worthwhile. We’re already eager to serve you again soon. Have a fantastic day!
Jessica
Reply from U7BUY
Hi there!
Thanks a million for your wonderful words. It’s our pleasure to go above and beyond for customers like you. With your support, we’re confident we can keep growing and improving. Wishing you a day as amazing as you are!
Jessica
i charged balance to my account to buy…
i charged balance to my account to buy specific items that the sellers posted they have. no sellers could provide this so it was a false sell information, and the site is not allowing me to refund back the money to my credit card.
worst customer service ever.
September 6, 2026
Unprompted review
Reply from U7BUY
Dear customer,
Appreciate you taking the time to bring this to our attention. We're genuinely sorry to learn that our service did not meet your expectations. We have noticed that this order has been refunded to the balance. The same order cannot be refunded a second time and the balance does not support withdrawal. Please reply to our email to confirm the specific situation. Then we will check as soon as possible if there are any other solutions.
Email address: dispute-service@u7buy.com
Best regards,
Echo
Reply from U7BUY
Hi!
Thank you so much for your kind feedback. It warms our hearts to know we met your expectations. Serving you has been a true delight, and we’re already looking forward to your next visit. Have an amazing day!
Jessica
Support number FB-20260906-0046
Update
U7BUY management has now reviewed the case, but unfortunately their response has raised even more concerns.
First, management stated that this order was listed as a “Private Account” but a Shared Account was delivered. This is factually incorrect. I acknowledge that I made that mistake on a completely different previous order, but the order connected to this review was clearly listed and sold as a Shared Account. This means management appears to have relied on information from a different order when reaching its conclusion.
Second, management stated that there was “no evidence” that the buyer attempted to obtain anything beyond the scope of the original order. However, the listing explicitly stated that the relevant usage limits were not guaranteed, while the buyer demanded a different account with specific unused/reset limits and later demanded a refund while referring to damage to my ratings. I do not understand how demanding something expressly excluded from the guarantee can simply be treated as part of the original entitlement.
Management also commented that communication is “a two-way process” and emphasized mutual respect and professionalism. I find this particularly troubling. Throughout this case, I repeatedly asked for answers based on U7BUY’s published policy and continued communicating calmly even after being told that my “attitude” made support uncomfortable and that my behavior was an “act of defiance against the website.”
I am not asking U7BUY to automatically side with me. I am asking them to make a decision based on the correct order, the actual evidence, and their own published rules.
When a management-level review contains a basic factual error by confusing this order with another order, I do not believe it is reasonable to describe the matter as having been “thoroughly reviewed.”
I have now asked U7BUY to review the case again using the correct information. I will update this review again if the situation is properly addressed.
Before
Support number FB-20260906-0046
Very concerning experience with U7BUY seller support.
I contacted U7BUY regarding a negative review that I believe was retaliatory and misleading. The buyer had demanded conditions that were not guaranteed in the product description, explicitly mentioned leaving a bad rating, and later posted a negative review after that demand was refused.
I provided screenshots of the buyer’s messages, the product description, and U7BUY’s own Store Review Management policy, which states that sellers may submit evidence and that the platform will make the final decision after reviewing the relevant details.
Despite this, I was repeatedly told that the review could not be deleted unless the buyer agreed, which appeared inconsistent with the published policy I had cited. I repeatedly asked a simple question: if the buyer refuses to remove the review, will U7BUY independently review the evidence and make its own decision under its policy?
Instead of answering clearly, the support representative eventually told me:
“Your current attitude makes us feel uncomfortable and we will not delete them.”
They also said:
“Your behavior seems to be an act of defiance against the website.”
This is extremely concerning. A seller should be able to ask U7BUY to explain and apply its own published policies without the outcome being affected by whether a support representative feels “uncomfortable” with the seller’s attitude.
Whether the review should be removed should be decided based on the evidence and U7BUY’s published rules, not personal feelings toward the seller.
I am disappointed both by the handling of what I believe is an unfair review and by the way support responded when I asked for a clear policy-based explanation.
I hope U7BUY management reviews this case and the full support conversation.
September 6, 2026
Unprompted review
Reply from U7BUY
Dear seller,
Thank you for sharing your honest feedback and bringing this matter to our attention. Your case has been reviewed by our management team, and we have reached the following conclusions based on the evidence and our Store Review Management Policy.
1. Regarding the request to remove the review
After a thorough review, we have determined that the buyer‘s negative review is based on the actual experience with this specific order. The facts confirmed are:
①The item was listed under the "Private Account" category, but the delivered product was a "Shared Account".
②The buyer reported that the shared account had too many concurrent users, which affected the ability to use it normally.
Under our Store Review Management Policy, reviews that accurately reflect the buyer’s genuine experience with the product or service are considered valid reviews. Therefore, this review does not meet the criteria for removal, and we are unable to delete it.
2. Regarding the buyer’s statement about leaving a negative review
We note that the buyer did mention the possibility of leaving a negative review during the communication. However, the review ultimately submitted was based on the actual issues encountered with the order, specifically the shared account’s limited usability. There is no evidence that the buyer used the threat of a negative review to demand additional services or compensation beyond the scope of the original order.
3. Regarding the customer service interaction
We have reviewed the full conversation between you and our support team. While we understand your frustration, we also note that communication is a two-way process. Mutual respect and a professional tone are essential for effective problem solving. While we expect all users to communicate with our support team respectfully, we set an even higher standard for our own team. We will continue to reinforce professional communication practices internally.
Based on the current information and evidence provided, we are unable to delete the review as requested. Should you have additional evidence to support your appeal, you may submit it through the original ticket or via email, and we will be happy to review it further.
Email address: dispute-service@u7buy.com
Best regards,
Echo
Fast
Fast, smooth, and completely legit!
Was honestly a bit skeptical at first, but the entire process took under 10 minutes from checkout to delivery. The instructions were crystal clear, the transfer went through without a hitch, and the pricing is the best around. Will definitely be using U7BUY again. Highly recommended!
September 5, 2026
Reply from U7BUY
Hello!
We’re over the moon that you enjoyed our service. Your trust means the world to us, and we’ll keep working hard to make every experience with us even better. Come back anytime—we’ll be here! Have a lovely day.
Jessica
U7 Buy experience
Quick fast and safe used U7 buy multiple times now never had a complaint
September 5, 2026
Reply from U7BUY
Hi there!
Thanks a million for your wonderful words. It’s our pleasure to go above and beyond for customers like you. With your support, we’re confident we can keep growing and improving. Wishing you a day as amazing as you are!
Jessica
Reply from U7BUY
Hello there!
Thank you for taking the time to share your positive experience. It means everything to us that you trust us with your needs. We’ll continue to strive for perfection just for you. Wishing you an incredible day ahead!
Jessica
It is the first time I have used the…
It is the first time I have used the app, and so far, the service has been good.
September 4, 2026
Reply from U7BUY
Hello there!
We’re absolutely thrilled to hear you had a wonderful time on our website. Your satisfaction is what drives us, and we can’t wait to welcome you back soon. Wishing you a fantastic day ahead!
Jessica
Reply from U7BUY
Hello ,
Thanks very much, we are very glad that you like the service, it's a pleasure that we can do something for you.
Jessica
I've been a member with these guys for…
I've been a member with these guys for a few years now and there’s never been a time where the live chat has been rude towards me or anything they have always updated me when i’ve made that request so its a 5 star from me
September 4, 2026
Reply from U7BUY
Hi!
Your amazing feedback has left us speechless (in the best way!). We’re so glad you loved our service, and we’ll keep doing everything we can to keep you happy. Don’t forget to come back—we’ll be waiting! Have an amazing day.
Jessica
Reply from U7BUY
Hello there!
We can’t express how grateful we are for your positive feedback. Knowing we made a difference for you is why we do what we do. We’ll keep striving for excellence just for you. Wishing you a fantastic day!
Jessica
amazing and fast
you must have access to app market, i didn’t know, so my process was a little longer, but they did it so fast and totally trusting
September 4, 2026
Reply from U7BUY
Hi!
Thank you so much for your kind words. It means the world to us that you choose us and trust us with your needs. We’ll keep working hard to earn that trust every single day. Come back anytime—we’ll be here! Have a lovely day.
Jessica
Reply from U7BUY
Hello!
Your sweet note has brightened up our day. Serving you has been a true pleasure, and we’re already planning how to make your next visit even more special. Thanks for being such a valued customer! Have a wonderful day.
Jessica
Reply from U7BUY
Hi there!
We’re absolutely thrilled to hear you had a great experience on our website. Your happiness is our greatest reward, and we’ll keep going the extra mile to ensure it stays that way. Wishing you an incredible day ahead!
Jessica
Reply from U7BUY
Hello ,
We are glad that you have a good experience on our website, it means everything to us, you're very welcome back here any time, have a lovely lovely day.
Jessica
it was a great services
September 3, 2026
Reply from U7BUY
Hi,
Thanks for your nice words, it means a lot to us. it's actually our pleasure to get the chance to serve you. With your support, we believe we could do better and better in the future, and have you with us, it's the best exprience we ever have. Hope you have a lovely day.
Jessica
Reply from U7BUY
Your trust in our brand is deeply appreciated, and we will continue to strive for excellence in every interaction. We look forward to serving you again in the future.
Jessica
Great customer service
Great customer service. Will answer questions in a fairly time.
September 3, 2026
Reply from U7BUY
Hi!
Your wonderful words have made our week! We’re so glad you loved our service, and we promise to keep delivering the same high quality every time. Don’t hesitate to reach out whenever you need us. Have a fantastic day!
Jessica
That u have to unlock the transfermarket on the webapo by doing some basic quest in fc26 and playing everyday
Im just happy beacause it worked
September 2, 2026
Reply from U7BUY
Hello there!
We’re overjoyed that you had a positive experience with us. Your trust and satisfaction are what we strive for every single day. We’ll keep improving just to make sure you keep coming back. Wishing you a lovely day!
Jessica
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