U7BUY Reviews 

49,422
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 6,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is exceptionally helpful, friendly, and quick to resolve any problems that might occur during transactions. Consumer feedback demonstrates the smooth processes, reliable communication, fast delivery, and trustworthy environment when dealing with purchases and sales. Buyers often note that the platform is very easy to navigate and consistently delivers great results. Some reviewers were not happy with slow support response times and experienced difficulties regarding account access or verification steps. A few individuals also mentioned encountering frustrating situations with game features after completing their transactions.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that agents are very quick, helpful, and answer... See more

Customer service

Customers had positive experiences with customer service, noting that the support team is attentive, very... See more

Staff

People report positive experiences with staff, highlighting that team members are very helpful, attentive,... See more

Response time

Users describe positive interactions with response time, frequently praising the fast service, clear... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the incredibly fast service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my EA FC 27 coins to u7buy, and the entire experience was completely flawless. The transfer was handled quickly, my account was returned completely safe and intact, and the payment arr... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ **Excellent Customer Service from Allen!** Allen has been absolutely amazing throughout the entire coin delivery process for my FIFA account. He's extremely friendly, professional, and eff... See more

Company replied

Rated 5 out of 5 stars

I've been using u7buy for a while now and they honestly never disappoint. The delivery is always incredibly fast and the whole process is super smooth from start to finish. Plus, their customer suppor... See more

Company replied

Rated 5 out of 5 stars

The customer service was really good i accidentally purchased the wrong thing like x10 and I just messaged them talked to a lady name Gia and in Minutes she fixed my problem and my goof up! Very frien... See more

Company replied


Company details

  1. Gaming service Provider
  2. also in
  3. Hobby Store

About U7BUY

Written by the company

U7BUY — A Global Marketplace for Gaming & Digital Products

U7BUY is a global marketplace where players can buy and sell gaming and digital products. We have served over 5 million users and completed more than 12 million orders across 200+ supported games.

Our catalog covers FC 27 Coins, Roblox game items, game top-ups, digital subscriptions, in-game currencies, and more. Sellers can also list their products on U7BUY and earn from every completed sale.

Why Players Choose U7BUY

ONE-STOP SELECTION
200+ games and a wide range of digital services in a single marketplace.

SECURE CHECKOUT, GLOBAL PAYMENTS
Encrypted checkout with a broad range of payment methods supported across regions.

QUALITY SELLERS
Sellers are reviewed before listing, and their delivery performance is monitored on an ongoing basis.

FAST DELIVERY FOCUS
We prioritize reliable, high-performing sellers to keep delivery times short across every category.

BUYER PROTECTION & REFUNDS
Eligible orders are covered by U7BUY Buyer Protection. If an order cannot be delivered or meets our refund conditions, our team will process your refund.

24/7 HUMAN SUPPORT
Real support agents, not bots, are available around the clock.

Need Help With an Order?

If your order is delayed, incomplete, incorrect, or not as described, visit our Help Center. Start a live chat with a support agent 24/7, or submit a ticket for case-by-case follow-up. Sharing your order number and relevant screenshots helps us resolve issues faster.

FC 27 Coins

Contact Support


Contact info

4.8

Excellent

TrustScore 5 out of 5

49K reviews

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4.8

All reviews

(49,422)

6,909 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service

November 5, 2026
U7BUY logo

Reply from U7BUY

Hello!
We’re over the moon that you enjoyed our service. Your trust means the world to us, and we’ll keep working hard to make every experience with us even better. Come back anytime—we’ll be here! Have a lovely day.
Jessica

Rated 5 out of 5 stars
U7BUY logo

Reply from U7BUY

Hi!
Thank you so much for your kind feedback. It warms our hearts to know we met your expectations. Serving you has been a true delight, and we’re already looking forward to your next visit. Have an amazing day!
Jessica

Rated 5 out of 5 stars

Super fastttttt support team

Super fastttttt support team, interface is so easy to use and understand, simply the best to do it

November 5, 2026
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Reply from U7BUY

Hi there!
Thanks a million for your wonderful words. It’s our pleasure to go above and beyond for customers like you. With your support, we’re confident we can keep growing and improving. Wishing you a day as amazing as you are!
Jessica

Rated 5 out of 5 stars

Great service

It is the best

November 5, 2026
U7BUY logo

Reply from U7BUY

Hi there!
We’re absolutely thrilled to hear you had a great experience on our website. Your happiness is our greatest reward, and we’ll keep going the extra mile to ensure it stays that way. Wishing you an incredible day ahead!
Jessica

Rated 5 out of 5 stars

Excellent platform and outstanding support!

Excellent platform and outstanding support!

I have been using U7BUY for a long time and they have always proven to be a very reliable, serious, and professional company. Whenever I needed assistance, their support team was extremely helpful, polite, and efficient in resolving everything quickly. Highly recommended for their great customer service!

November 5, 2026
U7BUY logo

Reply from U7BUY

Hi!
Your wonderful words have made our week! We’re so glad you loved our service, and we promise to keep delivering the same high quality every time. Don’t hesitate to reach out whenever you need us. Have a fantastic day!
Jessica

Rated 5 out of 5 stars

Good service, although verification takes a bit of time

The platform works well and my sales went through, but updating my payout method to a business account caused a brief security hold. Fortunately, fesponded and helped me clear everything up to process my withdrawal successfully. Good overall experience once verified.

November 5, 2026
U7BUY logo

Reply from U7BUY

Hello!
We’re thrilled to know you enjoyed our service. Your support is the fuel that keeps us going, and we’ll keep working hard to make you proud. Come back anytime—we’re always here for you. Have a fantastic day!
Jessica

Rated 5 out of 5 stars

Good experience and great customer…

Good experience and great customer support!

November 5, 2026
U7BUY logo

Reply from U7BUY

Hi there!
Thanks a million for your wonderful words. It’s our pleasure to go above and beyond for customers like you. With your support, we’re confident we can keep growing and improving. Wishing you a day as amazing as you are!
Jessica

Rated 5 out of 5 stars

Best service ever they will give you… good people

Best service ever they will give you your refund and everything they will respond in time. They are super helpful.

November 5, 2026
U7BUY logo

Reply from U7BUY

Hello there!
Thank you for taking the time to share your positive experience. It means everything to us that you trust us with your needs. We’ll continue to strive for perfection just for you. Wishing you an incredible day ahead!
Jessica

Rated 5 out of 5 stars

Good

Good job. Ty

November 5, 2026
U7BUY logo

Reply from U7BUY

Hello!

We can’t thank you enough for your kind message. Knowing you had a positive experience makes all our hard work worthwhile. We’re already eager to serve you again soon. Have a fantastic day!

Jessica

Rated 5 out of 5 stars

First Time Selling

It was my first time ever Selling in U7BUY and everything went smooth they took the exact time expected to be and if you have any problem they will solve the problem literally in minutes

November 4, 2026
U7BUY logo

Reply from U7BUY

Hello ,

We are glad that you have a good experience on our website, it means everything to us, you're very welcome back here any time, have a lovely lovely day.

Jessica

Rated 5 out of 5 stars

Excellent service

Excellent service

November 5, 2026
U7BUY logo

Reply from U7BUY

Appreciate your order and trust in our service—enjoy your purchase!

Jessica

Rated 5 out of 5 stars

Really really good and fast helpful…

Really really good and fast helpful answers

November 5, 2026
U7BUY logo

Reply from U7BUY

Hi,

Thanks for your great words, wow, that really means a lot to us, we will do our best to offer you great service, no problem at all ~ 

Jessica

Rated 5 out of 5 stars

flawless from coins transfers to…

flawless from coins transfers to withdrawing amount, highly recommend.

November 5, 2026
U7BUY logo

Reply from U7BUY

Hello ,

We are glad that you have a good experience on our website, it means everything to us, you're very welcome back here any time, have a lovely lovely day.

Jessica

Rated 5 out of 5 stars

Customer service is amazing!

Customer service is amazing!

I had a problem with a withdrawal, (my fault) so I emailed them. I received a reply to every email within around 5 minutes, and their customer service team quickly resolved my issue.

I would highly recommend them!

November 5, 2026
U7BUY logo

Reply from U7BUY

Appreciate your order and trust in our service—enjoy your purchase!

Jessica

Rated 5 out of 5 stars

Always fast and effective great…

Always fast and effective great customer service safe and secure top website always recommend if you haven’t then Check them out *****

November 5, 2026
U7BUY logo

Reply from U7BUY

Hi,

Thanks for your great words, wow, that really means a lot to us, we will do our best to offer you great service, no problem at all ~ 

Jessica

Rated 5 out of 5 stars

Service was extremely fast and super…

Service was extremely fast and super easy.

November 5, 2026
U7BUY logo

Reply from U7BUY

Hello!

We’re thrilled to know you enjoyed our service. Your support is the fuel that keeps us going, and we’ll keep working hard to make you proud. Come back anytime—we’re always here for you. Have a fantastic day!

Jessica

Rated 1 out of 5 stars

Years of “reward points” and not a…

Years of “reward points” and not a single one I can use

I’ve been buying from U7Buy for years, and with every order I collect their reward points. By now I’ve built up a lot of them. The problem: I have never been able to redeem a single one. Not for a discount, not for credit, not for anything.

This isn’t a temporary glitch. It has been like this for years. The points just sit in my account, the number keeps going up, and they’re worth exactly nothing. U7Buy clearly has no interest in changing that.

Honestly, I find this cheeky. If you show customers a points balance with every purchase, you’re giving them the impression they’re earning something in return for their loyalty. If those points can’t be used, the whole system is just decoration to keep people coming back. That doesn’t feel like a reward program. It feels like being strung along.

Either make the points redeemable or stop pretending they mean anything. Loyal customers deserve better than an ever growing number that leads nowhere.

November 5, 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello
Thank you for the feedback,We apologize that your experience fell short of expectations—this is certainly not the kind of situation we want any of our customers to encounter.
We'd like to fix this with you, Please email us at vipcustomer@u7buy.com with the email you used at checkout and we'll look into your case and resolve it directly.

Jessica

Rated 5 out of 5 stars

Answered everything I needed to hear…

Answered everything I needed to hear couldn’t be more happier.

November 5, 2026
U7BUY logo

Reply from U7BUY

Hello!

We’re over the moon that you enjoyed our service. Your trust means the world to us, and we’ll keep working hard to make every experience with us even better. Come back anytime—we’ll be here! Have a lovely day.

Jessica

Rated 5 out of 5 stars

Gia was very helpful and nice

Gia was very helpful and nice

November 5, 2026
U7BUY logo

Reply from U7BUY

Hello!

We’re over the moon that you enjoyed our service. Your trust means the world to us, and we’ll keep working hard to make every experience with us even better. Come back anytime—we’ll be here! Have a lovely day.

Jessica

Rated 5 out of 5 stars

BESTTTTT

BESTTTTT, REALLLY AMAZING SERVICE AND QUICK RESPONSE

November 5, 2026
U7BUY logo

Reply from U7BUY

Hello!
We can’t thank you enough for your kind message. Knowing you had a positive experience makes all our hard work worthwhile. We’re already eager to serve you again soon. Have a fantastic day!
Jessica

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