I paid and got my licenses almost immediately, with no delay at all, the good part is I was able to start using them that same day.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All ok.Acquired product a expected
Company replied
Obtuve la licencia para Windows 10 pro al instante. Pago seguro y confiable. Página web recomendable 100%
Gestion ràpida, Fàcil seguir instruccions e instalar. Bien de precio.
Company replied
Company details
Written by the company
Somos TuLicencias, una empresa con vasta experiencia en ventas en línea y especializada en la distribución digital de juegos, suscripciones y tarjetas de regalo. Nuestra misión es ofrecer una plataforma segura y eficiente, facilitando la compra y venta de productos digitales de forma sencilla y confiable. Garantizamos la completa satisfacción de nuestros usuarios con nuestro servicio.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from TuLicencias
It's a disaster
It's a disaster. The customer support is a joke. Auto answers.
I bought 3 Win 11 Pro licenses . The 3rd one says , "We're under maintenance ." And I never got my 3rd key . Nobody answers the support form.
Reply from TuLicencias
Compré una licencia de Microsoft Office…
Compré una licencia de Microsoft Office 2024 Professional Plus; sin embargo, no he podido instalarla ni activarla correctamente. He intentado seguir los pasos indicados, pero el proceso no se completa y la licencia no funciona. He buscado soporte por los canales disponibles, pero hasta el momento no he recibido respuesta. Solicito, por favor, que un técnico se comunique conmigo para brindarme la asistencia necesaria y solucionar este inconveniente. Pueden contactarme al número 322 896 6344. Agradezco su pronta atención y colaboración.
Reply from TuLicencias
OJO cuidado es una estafa compre el…
OJO cuidado es una estafa compre el office 2024 y nunca enviaron la licencia al mail, se oes escribe y no dan soporte, no responden, No caigan en esta trampa.
WARNING: This is a scam. I bought Office 2024 and they never sent the license to my email. I contacted them and they don't provide support or respond. Don't fall for this trap!
Reply from TuLicencias
Reply from TuLicencias
Licences for Office is fake
I bought a license for Office 2024 Pro and when I installed it it never got working because the license was installed in other machine. No support in the tickets and emails I have send after 2 weeks. This is fraud. Requesting the charge back and noticing this to police.
Reply from TuLicencias
Charged for a product I never ordered
I was charged for an item I did not purchase. When I contacted support, they confirmed my refund in writing, stating it would be processed within 7 business days. That deadline passed and nothing happened. Instead of resolving it, they kept asking for additional screenshots that were completely unnecessary given they had already approved the refund.
Avoid this store if you value your money. Poor customer service, misleading policies, and they do not honor their own written commitments.
Reply from TuLicencias
Very bad
Very bad. I bought four licenses and two haven't arrived. Plus, there's an error on one of the invoices.
The contact form doesn't work, and emails are answered slowly and poorly. You ask one thing in an email, and they reply with something completely different.
---------------------
Muy mal,compré 4 licencias y dos no me han llegado, además tengo un error en una de las facturas
El formulario de contacto no funciona y el correo lo contestan tarde y mal, tu preguntas una cosa en el correo y te responden otra.
Very bad. I bought four licenses and two haven't arrived. Plus, there's an error on one of the invoices.
The contact form doesn't work, and emails are answered slowly and poorly. You ask one thing in an email, and they reply with something completely different.
---------------------
Muy mal,compré 4 licencias y dos no me han llegado, además tengo un error en una de las facturas
El formulario de contacto no funciona y el correo lo contestan tarde y mal, tu preguntas una cosa en el correo y te responden otra.
Reply from TuLicencias
I bought an office 2024 key
I bought an office 2024 key, and never received anything. Contacted them thru the email, no response at all only 2 emails with processing purchase and a "receipt" but no keys or response after that.
Reply from TuLicencias
Compre licencia de Windows 11 Pro y no…
Compre licencia de Windows 11 Pro y no pude acrivar pq la clave ya estaba siendo utilizado en otro dispositivo
No compren aca!!!!
Reply from TuLicencias
License key didn't work. Lost money
License key didn't work, after claiming for it they ask for a picture of the computer's taskbar, I sent it, but they ask again for the picture 4 days later. Obviously I had to buy another license for my customer in another store.
Avoid.
Reply from TuLicencias
Keys that you buy are not legitimate
We paid the fee for Office 2024 and downloaded the key that was generated. However when we tried to use the key at setup.office.com the key was not accepted. Further extensive research indicated it was not a legitimate key.... basically just a random collection of characters. Also the software they downloaded to our Mac only works on Windows machines.
Reply from TuLicencias
Entrega de licencia de windows 11 de…
Entrega de licencia de windows 11 de inmediato y sin problemas para activar
Reply from TuLicencias
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.