Tubage Center Reviews 

3,323
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Firstly the website was clear and easy to navigate. I did however have some technical questions so gave them a call. My queries were answered fully by the person answering the phone who also offere... See more

Company replied

Rated 5 out of 5 stars

Six meter high chimney, double walled insulated stainless steel, delivered within one week, great quality product and very easy to assemble, I returned a couple of items that I had over ordered, no qu... See more

Company replied

Rated 5 out of 5 stars

After various conversations and emails I was adviced on what equipment I needed to build the chimney for our woodburner to go through the roof of our house. All equipment is of good quality and arri... See more

Company replied

Rated 5 out of 5 stars

Professional, checked the coherence of my order to add/change missing parts and all very rapid

Company replied

Company details

  1. Wood Stove Shop
  2. Building Materials Supplier
  3. Fireplace Store
  4. Furnace Parts Supplier
  5. Insulation Materials Store

Written by the company

La société Tubage-Center, est spécialisée dans la vente en ligne de matériel et accessoires de chauffage et conduits pour poêle à bois et granulés. Vous trouverez ici nos différentes gammes de produits pour le chauffage et de la fumisterie avec une garantie de 25 ans. Nous sommes là pour vous aider ,vous avez des doutes sur un produit avant de commander ? Vous n’êtes pas sûr de la référence qu’il vous faut ? Notre équipe est là pour répondre à vos questions et trouver avec vous la meilleure solution pour votre montage


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(3,323)

573 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

Professional, checked the coherence of my order to add/change missing parts and all very rapid

July 28, 2026
Tubage Center logo

Reply from Tubage Center

Thank you for your feedback

Rated 5 out of 5 stars

Very good service

Very good service, fast and friendly staff when I made a mistake ordering

May 15, 2026
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Reply from Tubage Center

Thanx for your positive feedback!

Rated 5 out of 5 stars

Great service.

Firstly the website was clear and easy to navigate. I did however have some technical questions so gave them a call. My queries were answered fully by the person answering the phone who also offered to check my order before sending. The goods were despatched the same day, arrived mid France in 48 hours and were fully tracked.
Assembly was straight forward , all components fitting together as described and appear to be of high quality.
Many thanks guys.

April 7, 2026
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Reply from Tubage Center

Thanx for your positive feedback!!

Rated 5 out of 5 stars

Great service

Great service. Arrived in 48 hours. Well packed. Quality product at a good price.

February 25, 2026
Unprompted review
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Reply from Tubage Center

Thanx for your feedback!

Rated 5 out of 5 stars

Great company

Great company, goods delivered on time, no mistakes, great advice, very friendly. quality products. express service.

Thank you

Steven King SW France

December 12, 2025
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Reply from Tubage Center

Thank you for your positive feedback!

Rated 1 out of 5 stars

I purchased your companies tubes at a…

I purchased your companies tubes at a higher cost to myself than what I could purchase locally, thinking it would have been superior quality.
On them arriving, apart from the 1x 50cm trap section, which was a heavy duty metal, the other tubes were thin and lightweight. Not what I expected.
I have purchased and installed 4 chimneys, to date, so I have some idea of comparisons of the quality of the tubes. From 3 different sources.
The 2 x 45° were also smaller and lighter than expected, making my calculations for the horizonral rise up the chimney very tight.
The postage was very quick, and arrived in good time.

December 4, 2025
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Reply from Tubage Center

You ordered black stainless-steel flue components in 0.6 mm, which are designed to be thin and lightweight. The only item in 2 mm steel in your order is the 50 cm section, which explains the difference in weight. These products are from different ranges, and mixing ranges inevitably results in different finishes and non-uniform fittings, as each line is manufactured to its own specifications.

All items supplied match the specifications listed at the time of purchase, and the single-wall components can be cut or adjusted to suit your installation. The order was dispatched without delay.

A one star rating does not reflect a product defect or a service issue, but rather a selection of items that did not correspond to your expectations. We remain available to help you choose a consistent range that meets the level of finish you require.

Rated 4 out of 5 stars

Bon service

Bon service

October 17, 2025
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Reply from Tubage Center

Merci beaucoup pour votre avis et votre note de 4 étoiles !

Nous sommes ravis que notre service vous ait plu.

Si tout était conforme à vos attentes, n’hésitez pas à mettre à jour votre note en 5 étoiles, cela nous aide énormément à gagner en visibilité et à continuer d’offrir le meilleur service possible.

Merci encore pour votre confiance !

Rated 5 out of 5 stars

excellent service from jacob

excellent service from jacob, it was difficult to understand everything i needed to do but jacob helped and advised and we got there in the end, excellent customer service

October 1, 2025
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Reply from Tubage Center

Thank you for your positive feedback!

Rated 5 out of 5 stars

Great resources for Wnglish people in Europe

This is a business which is multi-lingual, professional and offer both good technical advice and value for money.
When labour costs are considered then it is important that all parts required to ensure a regulations compliant installation.

June 10, 2025
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Reply from Tubage Center

Dear MacGuire,

Thank you so much for your 5-star review!
We’re delighted to hear that you appreciated our multilingual support, technical advice, and value for money.

You’re absolutely right — when labour costs are involved, ensuring that all parts contribute to a regulation-compliant installation is crucial. We’re glad we could assist you with that.

Don’t hesitate to reach out for any future projects. We’ll be more than happy to help again with the same level of dedication.

Best regards,
The Tubage Center Team

Rated 5 out of 5 stars

quick and friendly service

very good service and quick delivery. also Jacob Benoit is excellent!

April 16, 2025
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Reply from Tubage Center

Thanx for your feedback, we wish you a nice weekend!

Rated 5 out of 5 stars

Excellent service and advice

After various conversations and emails I was adviced on what equipment I needed to build the chimney for our woodburner to go through the roof of our house.
All equipment is of good quality and arrived within 3 days of ordering. I installed the chimney pipe myself and it work perfect, Many thanks for your help,

April 8, 2025
Unprompted review
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Reply from Tubage Center

Thank you so much for your kind words! We're delighted to hear that our advice helped you choose the right equipment for your wood burner installation. It's great to know that everything arrived quickly and that the chimney system is working perfectly. If you ever need further support or have questions in the future, don't hesitate to reach out. Enjoy your wood burner, and thank you again for choosing Tubage Center!

Rated 5 out of 5 stars

Excellent service.

Excellent communication and very quick delivery. All well.packed, so mo damaged items. Highly recommended!

March 28, 2025
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Reply from Tubage Center

Hi Wayne,

Thank you so much for your kind words!
We’re thrilled to hear that you were satisfied with our service, communication, and fast delivery and especially that everything arrived well-packed and in perfect condition.

Your recommendation means a lot to us 🙏
We look forward to serving you again in the future!

Warm regards,
The Tubage Center Team

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