First i ordered shoe with wrong size which was delivered next day. I called and talked with customer service what is the best to do .I ordered again the correct one and return the first purchase. Ever... See more
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I placed an order on their website and soon after I was notified that the shoes were no longer in stock in the colorway & size I ordered. Typically, that would have been a disappointing experience ho... See more
Shocking: I have ordered running shoes Hoka Atari, US 10.5. Shipment was fast, GLS delivered within 1.5 days. Then the shock when opening the box: they sent me used shoes. Someone tried to clean the s... See more
Company replied
Really fast delivery (Order said 3 days, it arrived in 2) and by far the best price. Would always buy again here
Company details
- Bicycle Store
- Activewear Store
- Bike Accessories Store
- Running Store
- Sportswear Store
- Swimming Pool Supply Store
Written by the company
Triathlon24 is dé triathlonspecialist van Nederland en Belgie. Onze webshop biedt een breed assortiment aan zwem, fiets en hardloop artikelen tegen de beste prijzen. In Volkel is onze winkel te vinden waar u onze producten kunt testen en vergelijken met deskundige uitleg. Triathlonbeleving staat bij ons centraal! Al onze medewerkers zijn zelf ook fanatieke sporters en kunnen u uit ervaring via de telefoon, email of in onze winkel goed te woord staan.
Contact info
Brabantstraat 16, 5408PS, Volkel, Netherlands
- 0031413256800
- info@triathlon24.nl
- triathlon24.nl
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Replied to 52% of negative reviews
Typically replies within 1 week
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Really fast delivery (Order said 3…
Really fast delivery (Order said 3 days, it arrived in 2) and by far the best price. Would always buy again here
The products and the shop are ok.
The products and the shop are ok.
But no reply to a support mail after 2 weeks is a ed flag
First i ordered shoe with wrong size…
First i ordered shoe with wrong size which was delivered next day. I called and talked with customer service what is the best to do .I ordered again the correct one and return the first purchase. Everything went well new shoes arrived fast and return process done without any issue.
Very fast delivery
Great customer success management
I placed an order on their website and soon after I was notified that the shoes were no longer in stock in the colorway & size I ordered. Typically, that would have been a disappointing experience however Johan promptly informed me of the timeline until they’d be back in stock, offered alternatives, and kept in touch as soon as they could fulfill my order. Once they were shipped, I received them within a day.
Excellent service!
If you have a German spoken website…
If you have a German spoken website make sure it does feature return information, not only the menu for it.
I am waiting for return information via email since start of the week. I’ll wait till end of the week then I will take legal action
Smooth experience
From placing the order to deliver, everything was on easy and timely. Plus, good pricing and product range.
Reply from Triathlon24
Prima communicatie via mail over…
Prima communicatie via mail over levering.
En op tijd geleverd.product van prima kwaliteit.
Reply from Triathlon24
Shocking
Shocking: I have ordered running shoes Hoka Atari, US 10.5. Shipment was fast, GLS delivered within 1.5 days. Then the shock when opening the box: they sent me used shoes. Someone tried to clean the soles (still dirt inside). Side cushioning system also shoes wrinkles from usage. So far no reaction, compensation, return label. Very disappointing so far; let’s see what will happen.
Reply from Triathlon24
Reply from Triathlon24
Reply from Triathlon24
Top service
Shoes ordered, same day dispatched, arrived exactly as forecast. Fit is perfect. What more can you ask.
Reply from Triathlon24
Customer service was great in resolving…
Customer service was great in resolving issue. However the issue of your choosen delivery partner GLS was dissapointing. Package was lost.
Thank you for resolving with a refund.
Reply from Triathlon24
Great prices and fast shipping
Thanks! Got all I needed with the best prices and quickly 😁
Reply from Triathlon24
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