True North Mortgage Reviews 

I had the pleasure of working with Durgesh to purchase my first home.

His professionalism, knowledge, patience, and attention to detail made the entire process smooth, successful, and very satisfying.

I highly recommend him.

Shubham Chopra at True North helped me switch my mortgage from another company. Shubham was extremely responsive and answered all my questions and spent a lot of time to make sure that I was comfortable with the process. The paperwork was very easy to deal with and the transfer was smooth, requiring minimal input from me.

I had a very good experience with Sukhesh Menon for my mortgage renewal. He was always replying quickly and put in full effort throughout the entire process. Highly recommend his services

True North Mortgage were very knowledgeable, patient and understanding. Vipul was so friendly, kind and helpful with all our questions and concerns.
Thank you for being very professional and kind . We really appreciate it.

Renewed my MTG to True North from a top bank and process was smooth and efficient. MTG Agent Sharan did a tremendous job in assisting our transfer. He Provided clarifications on our questions with great patience. Over all very satisfied with the process and great work team TN.

Terrible Customer Service , the agent thought he knows everything . Education with Veterans Pay System would be a start . Never recommend This Brokerage to anyone . The mortgage Broker , Thought he new everything . Fast to hang up , Went I correct him .

Brian Holland was instrumental in helping my husband and I get the best rate, stream lined the process and gave us updates during each step of the process. After having had a horribly drawn out renewal with the big box banks, Brian was a complete breath of fresh air. Brian will be doing all of our future mortgages.

I don't trust companies that pop up on social media, but after doing some research into mortgages online, I received an ad from True North Mortgage and decided to take a chance. Mitch Monaco contacted me immediately and provided quick and accurate answers to my questions and didn't mislead me on the things he wasn't sure about. He simply returned my call with clarifications of all my questions. There was no time wasted, as I was given a competitive rate over the phone and after providing a minimal amount of information, my rate was locked in.

I'm a naturally anxious person, so I double and triple check all my facts. Mitch didn't get annoyed, nor did he freeze me out or not return my calls, as some people tend to do with anxious clients. The process was very smooth and not stressful.

I'd recommend dealing with True North Mortgage, specifically, Mitch Monaco, as he is wonderful to deal with. I fully intend to call him again in 5 years, should I require another mortgage.

Chris Egibe did a mortgage for me in February, after a bad experience with one of his colleagues. I have to say Chris went above and beyond from start to finish! He answered any questions and guided me 100%

Mitch Monaco was very knowledgeable and gave me good advice, I would recommend him to anyone looking to renew or obtain a new mortgage. Dealing with challenging times, I felt in good hands with Mitch!

Basit has been very helpful with his wealth of knowledge on mortgages

I wanted to take a moment to sincerely thank Himalaya Mehta for all of his support and dedication throughout this process. His hard work has not gone unnoticed, and it has truly made a meaningful difference for us. What stood out most was his ability to think outside the box. Whenever challenges arose, he consistently came forward with thoughtful, practical solutions rather than simply presenting the problem. That level of initiative, problem-solving, and efficiency is rare now a days, and it speaks volumes about his professionalism and commitment. My wife and I deeply appreciate everything you’ve done, and we just wanted to take the time to recognize and share our genuine gratitude for your efforts. It has been a pleasure working with you.

Earlier this year, before my 5-year fixed mortgage expired, I reached out to Truth North Mortgage to discuss my renewal options. Sam Chen, a Mortgage Specialist, assisted me in gathering the relevant information and mentioned that he would follow up in March. He provided comprehensive details regarding my renewal and transfer inquiries.
Due to some concerns, I decided to postpone my decision for an additional month. Following Sam’s advice, I approached my home bank and presented the information he had prepared. My bank’s mortgage specialist was impressed by the thoroughness of Sam's data and was able to match his offer.
When Sam followed up, I felt conflicted about my choice, given all the effort he had put in on my behalf. However, he expressed no concerns and was pleased with the rate offered by my home bank. I greatly appreciate Sam's professionalism, which contributes to Truth North Mortgage's strong industry reputation. TNM not only offers better rates than banks but also has an excellent team of mortgage specialists!

I can’t say enough great things about my experience working with Jim at True North Mortgage. From start to finish, he made what can often be a stressful and confusing process feel smooth, straightforward, and even enjoyable.

Jim is incredibly knowledgeable and took the time to explain every step clearly, making sure I felt confident and informed in all my decisions. He was always quick to respond, patient with my questions, and genuinely cared about finding the best possible solution for my situation—not just a quick deal.

What really stood out was his professionalism and dedication. He went above and beyond to secure a great rate and made sure everything stayed on track right through to closing. It’s rare to find someone who combines expertise with such a high level of personal service.

If you’re looking for a mortgage broker who truly has your best interests at heart, Jim is the one to call. I wouldn’t hesitate to recommend him to anyone—an easy 5-star experience!

We used Mitch Monaco and couldn’t ask for a better experience. I recommend Mitch.

We financed a new mortgage through True North when we needed to renew as we did not want to stay with our current lender. We liked that the brokers at True North are salaried and not commission based, which means they won't just go with the lender that gives them the highest commission. This was our first time renewing a mortgage as we had not lived in Canada previously as home owners. We hooked up with Madhur Tyagi (Maddy) at True North and he walked us though the process; answering all our questions and informing us on everything else we were not familiar with. He was patient in answering our many inquiries and wonderfully quick at getting back to our emails and voicemails. We felt very secure and at ease with Maddy and knew that things would be done on time. True North gave us a fantastic 5year fixed rate.
Maddy kept us abreast of everything as it took place and even worked a miracle last minute with the FCT to push up the signing as my husband would be out of the country and unavailable at the normal time. Everything was handled with the utmost care and professionalism.

We have already reccomended Maddy and True North to our relatives and many of our friends. We have no reservations recommending them to anyone.

Thanks Maddy for all your hard work. We appreciate you!

My experience working with Dana Piche at True North was fantastic. She was very responsive and answered my questions to put my mind at ease and help me understand the process. She was able to get me a great rate very quickly. Family members have also worked with Dana and I will certainly return for my future mortgage needs. Great company and service!

It was a very good opportunity to know people who you can trust. Maria was very helpful when i did not understand any process. Thank you

Mitch Monaco pulled through. 10/10 for everything - he constantly followed up and was determined to close the deal.

I would like to, personally thank Samarth Mehrotra (Sam) from True North Mortgage.
I was amazed by your professionalism, your honesty and all-around pleasant conversation. If you’re even slightly interested in renewing your mortgage, I highly recommend this man he got me a best deal better than I can find anywhere else. I owe you a Tim Hortons donuts coffee card. Honestly, you’ve been amazing to deal with. I highly recommend you use him. Douglas