Tiny Dreams Reviews 

1,577
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 973 reviews, most reviewers were let down by their experience overall. Many customers reported receiving products of poor quality, often finding them cheap, unsafe, or significantly different from what was advertised online. Orders frequently arrived with incorrect items, missing parts, or were not received at all, leading to considerable frustration. Additionally, delivery services were often criticized for being very slow, experiencing significant delays, offering unhelpful tracking, and resulting in damaged packaging upon arrival. Obtaining a full refund was also a common challenge, with many being asked to return items at their own expense. However, some customers also noted positive aspects, with a few finding certain products to be well-made, engaging, and loved by children. A small portion of people also experienced relatively prompt delivery and good communication regarding their orders.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, with many expressing significant dissatisfaction.... See more

Quality

Users describe negative interactions with quality, with many reviewers expressing disappointment that items... See more

Order

People report negative experiences with order, with many customers expressing significant dissatisfaction.... See more

Delivery service

Consumers find delivery service to be a source of frustration, with many reporting extremely long wait times,... See more

Refund

Clients share negative opinions on refund, with many reviewers expressing frustration over difficulties in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bought their Joy Train. Advertised as a learning toy where toddlers can see how cogs work. Within a minute I was getting sensory overload myself from frantically flashing revolving lights and tack... See more

Company replied

Rated 1 out of 5 stars

My Montessori wooden activity board took almost 4 weeks to arrive and when it did it was obvious that the photo in the advert was generated using AI as the actual toy is half the size and of very poor... See more

Company replied

Rated 1 out of 5 stars

Really felt i need to write another review...I have been trying to contact customer support for over a week now..I Email on a daily basis..and not one person contacts me back ...I want to arrange a re... See more

Company replied

Rated 1 out of 5 stars

There are a few of these companies and I think they are all linked. They have elaborate websites but are just selling dupes from China. Other names are Cuddleberry.uk and Jackie's Kids..Some of the t... See more

Company replied



Contact info

1.8

Poor

TrustScore 2 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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1.8

All reviews

(1,577)

953 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Never had a problem before but i am…

Never had a problem before but i am still waiting over a month i ordered well in time for a childs birhday present looked at tracking and it hasnt moved from when it was sent out 18th june customer service dont get back had to spend more money on a gift feel really let down

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading

Misleading! Parts missing and then I'm told they aren't included despite being included on the description. I will be reporting this company to trading standards.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Do not touch this dreadful company

Do not touch this dreadful company. I am having an appalling experience. I bought two supposed baby gift sets of early baby toys. The photographs showed a nice looking decorated gift box with a set of nice looking wooden toys. The items that arrived were totally different to the photographs. The boxes arrived completely battered and plain with no “gift” decoration. The toys themselves are nearly all in imperfect condition with chipped wood and rough edges and not safe for a baby. My request for a refund has been frustrated .. and “Kyle” has told me that if I return these faulty goods I must pay the post to Austria. Alternatively I can have a 30 percent discount and keep the toys. Essentially that means me paying £31 for two boxes of unusable baby toys that I will have to bin. Shocking.

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

At least three to four weeks delivery time

Long delivery time, I ordered a few weeks ago In time for a birthday gift I didn't check my order, but on going to wrap this gift,the box was damaged, the water container was damaged, and no bubbles included with the Rabbit bubble Wand poor quality, never will I order from this company again,

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy from them, it's cheap tat and they're not interested if you email.

Ordered the colour match challenge a month ago. I paid £5.95 for the larger size, the small one being £4.95. It arrived after about a fortnight in a shabby box covered in Chinese writing. They had sent the smaller one with instructions in Chinese. I emailed them and explained the problem. Since then we've been back and forth, me sending images and polite requests for the correct item to be sent out. They insist I've got the correct item and there's nothing they will do. I'm furious, they're just digging their heels in and refusing to do anything.

July 16, 2026
Unprompted review
Rated 4 out of 5 stars

Lovely elephant

Ordered elephant with pink ears,put batteries in and it doesn't work, and nothing Until you push play on the paw and sing on the other one
It's lovely, my mistake

June 29, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello ,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Rated 1 out of 5 stars

Broken and incomplete

July 11, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello ,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Rated 1 out of 5 stars

My Montessori wooden activity board…

My Montessori wooden activity board took almost 4 weeks to arrive and when it did it was obvious that the photo in the advert was generated using AI as the actual toy is half the size and of very poor quality. The back can come off when being played with which displays the wires and the batteries. The wood easily splinters. Not safe for children at all🤬

July 11, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello ,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Rated 1 out of 5 stars

Bought this for my grandson claimed to…

Bought this for my grandson claimed to be a bargain at 50% off will not be giving him as I found it very cheaply made not as advertised and very tacky. Will not order from this company again. Please avoid.

July 11, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Rated 1 out of 5 stars

Extremely poor quality product

Someone should ban this website they sell cheap stuff of very very poor quality it’s not a company fit for selling in uk

July 10, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello ,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Rated 5 out of 5 stars

This was a good shopping experience and…

This was a good shopping experience and would be happy to shop here again.

July 1, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello ,

Thank you for your honest feedback. We are delighted that you are satisfied with your order and that you are sharing this with others.

Kind regards
Rey
Customer Support

Rated 1 out of 5 stars

Bought flying spinner packaged damaged…

Bought flying spinner packaged damaged when it did arrive toy absolutely rubbish . Ive a very disappointed grandchild .DONT BUY FROM THEM

July 8, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello ,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Rated 1 out of 5 stars

The items I purchased are very inferior…

The items I purchased are very inferior cheap quality. I bought them for my grandson but his mother has got rid of them as the quality was not fit for purpose very cheap inferior quality

June 1, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello ,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Rated 1 out of 5 stars

Awful

I bought the floating cages - the animals inside don’t float but despite a weeks worth of communication apparently this doesn’t constitute a defective product.

I wish I had read reviews on here before buying. I’d have saved money.

I advise anyone reading these to shop elsewhere. Dreadful company.

July 6, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello ,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Rated 1 out of 5 stars

Poor quality children’s toy

Ordered garden flowers set nothing like photos would not be safe to give to my three year old grand child. Very disappointed- was going to return but it an Austrian address despite being on a supposed Uk website. Wished I had checked here first. AVOID

June 30, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello ,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Rated 1 out of 5 stars

Both items arrived and was nothing like…

Both items arrived and was nothing like the website this is the second time I’ve been had with them never again - cheap Chinese tat that a English company posts out - avoid all a con

July 4, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello ,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Rated 1 out of 5 stars

Do not buy from this company

Just received product the picture I was expecting was not what I got it was move like a toy for a doll absolutely miss leading

July 4, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Rated 1 out of 5 stars

Don’t Bother

Items must be magnified on website . Ordered Creative Sponge Painting Art set for kids
Don’t bother . Too small for children to even be creative !!
Waste of money . Will not be using this site again

July 1, 2026
Unprompted review
Tiny Dreams logo

Reply from Tiny Dreams

Hello,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support"

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