The Washi Tape Shop Reviews 

1,549
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning artwork, vibrant colors, and truly exceptional quality across their diverse collection of tapes. People consistently note that navigating the online store is very simple, and purchases always arrive quickly in secure packaging. Buyers enjoy using these decorative items for various creative craft projects and personal journaling activities every single day. However, some customers also noted occasional delivery hiccups or minor mistakes regarding their received order contents. A few reviewers further mentioned minor difficulties handling specific tape rolls or expressed a clear desire for returning customer rewards.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting the amazing variety, adorable... See more

Quality

Users describe positive interactions with quality, expressing immense satisfaction with the beautiful designs... See more

Delivery service

People report positive experiences with delivery service, noting that orders are shipped quickly, arriving... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the products are adorable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love, love, love the Washi Tape shop! Their products are beautiful and great quality. Just received Petal Post washi tape, Gilded Holly Bloom wide washi (BEAUTIFUL) and the paper fragments sticker she... See more

Rated 5 out of 5 stars

Loved this washi tape so much I had to order more. The quality is just amazing and I have never seen such variety anywhere else. From the autumn scene with gold foil to the intricately cut Kitty Co... See more

Rated 5 out of 5 stars

I have learned about this stationary store through various YouTube Journaling channels. Every single one of them have recommended The Washi Tape Store. I have ordered a couple times myself, and their... See more

Rated 5 out of 5 stars

My first experience with The Washi Tape Shop! It was amazing! I will definitely shop here weekly, and more frequently close to Christmas! I love to make my own notebook beautiful, and this is easily... See more


Company details

  1. Stationery Store
  2. also in
  3. Art Handcraft
  4. Do-it-Yourself Shop
  5. Scrapbooking Store
  6. Sticker Manufacturer

Information provided by various external sources

The number one source for beautiful, quality stationery and washi tapes. We offer worldwide shipping on all orders. Find the perfect stationery for your next project!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,549)

297 reviews in the last 12 months

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Rated 5 out of 5 stars

Love this company and thier products

Love this company and thier products! Placed an order with an offer for a free tape roll based on purchase. They contacted me and said they ran out of promotional product and would I be ok with a replacement tape. I did not care for the style of the replacement. Asked if they could give me another option. They gave me 3 to pick from and found one I was happy with. They did not have to do that but they did! I will definitely purchase from them again.

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

You won't be disappointed.

The quality of the washi and the designs I chose were just what I needed. I had a question prior to ordering and the response time was within minutes. It was great. Looking forward to buying more. Delivery time was reasonable, less then a week.

October 16, 2026
Unprompted review
Rated 5 out of 5 stars

I love the tapes I ordered

I love the tapes I ordered. I am a new creator and I have seen a lot of the washi tape stores videos so I decided to give them a try. First of all, the amount of tape you get puts every other company to shame. So many loops I do not have to worry about running out anytime soon. They are such quality tapes as well. I have a ton of tapes from everywhere but these are now my favorites. So cute. It was a bit of a wait for them to arrive that is the same for most companies. I would highly recommend. Thank you

October 26, 2026
Unprompted review
Rated 5 out of 5 stars

Love this company and its products A++++

Love this company and its products. My favorite are the pre-cut PET tapes as they r easy to remove and layer so nicely. I also like that they gave me a freebie with my purchase. Tried Amazon PET but there is no comparison to Washi Tape. A+++

October 26, 2026
Unprompted review
Rated 5 out of 5 stars

I'm totally happy with order

I'm totally happy with order! The number stamps are smaller than I expected, which I like. The stickers are fun and I already have ideas for what I'm going to create.
Shipping was timely, as well.
Great job!

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

I love your tapes.....so many to choose…

I love your tapes.....so many to choose from and I love all my choices...you used to show ideas..I miss those.
Always look forward to see what you come up with. I love the ones with gnomes. They have to be a fav....

October 26, 2026
Unprompted review
Rated 3 out of 5 stars

A slight decline in Quality

I've been a customer for 5 years, I love the artwork. But this year has not been great. I’ve noticed a decline in the quality of the PET tapes this year compared to previous years. The material seems noticeably thinner, which is disappointing and also makes the precut tapes/stickers much more difficult to handle.

I’ve also found that the cuts on the newer precut designs are overly intricate, especially in areas with detailed illustrations and text. This makes the pieces quite fiddly and messy to peel and use, and some of them end up tearing easily. I think this is partly due to the thinner material, as I didn’t experience these issues as much with tapes from previous years.

I really love the designs from The Washi Tape Shop, but I hope the material quality and the practicality of the precut designs can be improved, as the tapes used to be much easier and more enjoyable to work with.

October 20, 2026
Unprompted review
Rated 5 out of 5 stars

Third time ordering. That GOOD!

I have ordered from the Washi Tape store now three times, and I will keep going back. The tapes are beautiful, artist drawn, and easy to use, they keep coming off with little effort, and do not rip or snag as some other tapes. I can't say enough about the Washi Tape, I believe in the product and will continue to spread the word.

October 25, 2026
Unprompted review
Rated 5 out of 5 stars

…Never a doubt

The Washi Tape Shop you can shop and make a purchase without thinking you should not. They are trust worthy, Quality unmatched. They try their hardest to make them affordable. Never a doubt!

October 23, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely product

Lovely product. I tried making greeting cards and they look so professional. Excellent colors, designs, etc

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

Loved this washi tape!

Loved this washi tape so much I had to order more. The quality is just amazing and I have never seen such variety anywhere else. From the autumn scene with gold foil to the intricately cut Kitty Congo, adorable and easy to use.
Very Happy!

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

I love the washi tapes that I purchased…

I love the washi tapes that I purchased and all of your beautiful tapes. In the process of deciding exactly where I will place them, either being on Christmas coasters or decor on xmas tree hangings. I love this holiday and wish to celebrate it with a homey outdoor scene including a number of these washi tapes together.

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great designs

The designs, and quality they never disappoints. It is hard to choose one design in particular because each tape is a tapestry of ingenuity.

October 20, 2026
Unprompted review

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