With these guys a number of years now and I haven't been let down yet! FIVE STARS Resurrected this WordPress template package after at least ten years - my subscription still honored by themeg... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
ThemeGrill (themegrill.com) is one of the leading WordPress Themes/Plugins Shop. Our themes have been loved by people all around the globe and currently, our products empower more than 400,000 sites and are getting more than 5000 plus downloads on a daily basis. Some of our popular products are ColorMag Magazine theme, Flash & Spacious multipurpose theme, ThemeGrill Demo Importer plugin. We provide quality products reinforced by a friendly support team. We currently have more than 20 free and premium WordPress classic and FSE themes. Each theme has lots of demo sites (more than 140 demos in total) that can be imported and get websites ready.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have a lifetime plan and support
I have a lifetime plan, and I'm satisfied with the support service, which I usually contact when I have issues with theme updates. They always respond and resolve the issues.
Real support
Samir and Uzwal quickly understood and addressed our issue with article comments not displaying properly with the Spacious theme. They worked with me to identify the cause and provide a solution that works.
I appreciated their persistence and efficiency—it’s not something you see every day.
Amazing support
The support of ThemeGrill (Samir) is amazing. The reply to a problem I had was quick and Samir fixed it online and documented it with a video. There was a kind follow up when I took more time to reply. There is a care for the user which makes me want to recommend ThemeGrill. And the WP theme is working very well and looks good by the way :-)
Been using the Zakra theme for a couple…
Been using the Zakra theme for a couple of years now and cannot recommend their support enough, fast response times and always great technical knowledge!
Outstanding Themes and Exceptional Support
I have been using ThemeGrill themes for several projects and have always been impressed by their quality. The themes are well designed, easy to customize, reliable, and offer excellent performance.
What really stands out, however, is the support team. I recently encountered a specific issue with the mobile menu swipe functionality, and the support staff responded quickly, professionally, and with great attention to detail. They provided a custom patch, worked with me until the issue was fully resolved, and ensured everything functioned exactly as expected.
It's rare to find such responsive and dedicated customer support these days. If you're looking for high-quality WordPress themes backed by a team that genuinely cares about its customers, I can highly recommend ThemeGrill.
Thank you for the excellent products and outstanding support!
Being a webpage rookie in terms of…
Being a webpage rookie in terms of programming I rely on quick and helpful support. This is why I choose this theme and more plugins from this provider.
Luar biasa mumtaz
Color Mag Pro Tech Support
As a Color Mag Pro subscriber I received quick and professional assistance from tech support to correct an issue I was having with my template. Tech Support was quick to respond and properly instructed me in correcting the issue. They certainly lived up to their advertising and you get what you pay for.
My experience with Zakra Theme has been…
My experience with Zakra Theme has been very good. The support team is responsive, helpful, and quick to resolve issues. The theme is flexible, user-friendly, and works well for customization.
Excellent and fast customer service
Excellent and fast customer service. Highly recommended.
I implemented advanced Zakra child themes
The Zakra themes offered by ThemeGrill are exceptional. Even with the free package, I was able to deploy a full functioning website for my client - thanks to the timely and exceptional support from Samir who made my experience with the CMS zakra theme easy for me. I even took it to advance level my implementing Zakra child theme - this is wonderful.
ColorMag is a great theme
ColorMag is a great theme. The customer service replied very quickly and solved my issues. Samir, thank you very much for your help. You make my day. You did a great job and I'm grateful for that.
I received promptly clear answers to my…
I received promptly clear answers to my questions and customized code for the page I was implementing.
Great support from the team
Great support from the team at ThemeGrill, always quick to reply and willing to help. I've been using their themes for 5 years now and am very happy. Thanks!
Brilliant company who are there for you
Nobody could fault Themegrill they are a brilliant company. I've used their themes for years first Esteem and now recently I updated to Zakra theme.
If like me you run a Wordpress website, themes can seem overwhelming as there's just so many to choose from.
What I most like about Themegrill - beside's their beautiful highly adaptable themes is their support. Samir and his team are there for you if you need help with any technical behind the scenes 'WP Dashboard' aspects. Providing small beneficial help like providing custom css to remove or tidy any glitches. Yo can see that they are really devoted to their brand and tbh I think I'd be a bit lost without them.
Samir helped me exactly to the point…
Samir helped me exactly to the point were my issue was. I could have saved myself a lot of time if I not tried a whole day to fix my problem with my website myself, but directly asked for help by Themegrill Support.
Lots of Kudo's:)
Hugs
Marijke Pel aka Elin Egoyan
Their live chat
Their live chat, replied once to my inquires and later whenever I reached out for help, there was no response as all. even not bot reply.
Best customer service there is
Top themes, and the customer service is the best i've experienced online. A++++
I had a challenging problem
I had a challenging problem, an tried ChatGPT to see if it would work. No luck. I submitted a ticket and Samir responded within hours- his solution fixed the problem on the spot. No complaints here....
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.