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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the natural and high-quality products, noting their effectiveness in nourishing and soothing skin, even for sensitive types. Many appreciate the pleasant, non-overpowering fragrances and how the products leave skin feeling soft, hydrated, and clean. People also highlight the absence of risky chemicals, making them a trusted choice for personal care. Consumers frequently commend the excellent service, fast delivery, and eco-friendly packaging. The ordering process is often described as easy, and many find the prices to be good and acceptable, especially considering the quality and natural ingredients. Reviewers also appreciate the generous product quantity, ensuring items last well.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the amazing smells, soft feel, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as amazing, pure, and... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting fast and prompt... See more

Order

Consumers find the ordering process to be positive, with many reporting multiple successful purchases and... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices really good and perfectly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought several products from this amazing natural skin care company. The chocolate orange body balm is a staple - really hydrating and smells Devine. Recently using the bergamot and lemon balm... See more

Rated 5 out of 5 stars

I have only recently discovered Ilexwood but must say am very happy with their range. I am trying to be more environmentally friendly and also looking for more natural products. Of course it often mea... See more

Rated 5 out of 5 stars

The products arrive well packed and with a lovely personal message. My daughter in law found this company and I have since reordered. I’ve tried the face moisturiser - rose and frankincense and the ey... See more

Rated 5 out of 5 stars

I ordered Ilex Wood Rose and Frankincense face cream, initially because I was looking for a face cream with Frankincense specifically because I understand it firms up the skin, it does firm up my sag... See more


4.8

Excellent

TrustScore 5 out of 5

69 reviews

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4.8

All reviews

(69)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cleansing balm magic ✨

I found your website while searching for a natural evening makeup-removal balm, and I’m so glad I did.
The lemon and bergamot cleansing balm smells amazing and feels super soft and silky.
I’m absolutely love it — thank you so much! 🥰

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

I just love Ilex Wood - their products are amazing and so pure - please try them you will not be disappointed

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Out of this world

A small business making a world of difference. Harnessing wholesome natural ingredients that nourish both body and mind. The quality, texture and fragrances are divine. Mother nature's bounty for the whole world to enjoy!

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic little company..

Fantastic little company..
I always order the lemon balm and peppermint lip balm as it is the only thing that soothes my cold sores.
It just so happens that I woke up this morning to another flare up and have been applying the lip balm all day.. it has made such a difference.
Keep up the good work.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

I'm on my third product from the range…

I'm on my third product from the range the -eye serum. It's absolutely great! It comes as a roll-on and is a beautiful silky oil. I've been using it morning and night together with the Frankincense and Rose and Frankincense and Bergamot face balms. The skin around my eyes feels soft the next day.
My next purchase is the cleanser. I've yet to find one that's natural,but actually removes make-up. Next review coming up!

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

I have only recently discovered…

I have only recently discovered Ilexwood but must say am very happy with their range. I am trying to be more environmentally friendly and also looking for more natural products. Of course it often means buying from smaller companies and you can expect to pay more than for supermarket brands but if you can afford it l think it’s a wise investment for both your personal health and the planet. This company provides a high quality line of goods, l have face oil cream and deodorant. I now have all 3 on repeat order as l love the smells ( not overpowering) and the way they apply. Customer service is both swift and excellent . I am delighted with my new find.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Marvellous Rose and Frankincense

I have purchased from this company on numerous occasions. The website is easy to navigate and orders are processed speedily.
My favourite item is the Rose and Frankincense face cream, which I use at night (replacing a brand that I used for over 12 years). It smells wonderful, makes the skin feel soft, gives it a lovely glow and you only need a small amount. The matching serum is also fantastic.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

This is a product review

This is a product review.
Absolutely fantastic!!!!. I'm 6ft 3 hefty build. Pron to sweating even when I was slimmer. Older aluminium deodorants made my armpits sting. I put up with it for years. Then I had enough. Found this company though I'd give them a go. Different application technique but wow even in the resent 40°c heat wave it stoped the sweating and kept me smelling nice. Grate.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

I have bought several products from…

I have bought several products from this amazing natural skin care company. The chocolate orange body balm is a staple - really hydrating and smells Devine. Recently using the bergamot and lemon balm cleanser - you only need a pea sized amount to remove make up/dirt - skin feels soft, fresh and clean after using. Brilliant

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Divine and Very beautiful

The prices are really good. I bought the Rose & Frankincense face cream and serum. They smell divine and are easy to apply. As you’d expect from an oil based cream they are oily when applied but soak in and make your face feel soft and comfortable. My precious very natural cream didn’t feel the best any more so I tried Neals Yard mature face cream. But it was like having a face mask on all day. So went searching for a something new. Am very pleased I found The Llex Wood range ❤️

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

I bought this product as i was fed up of others

I bought this product as i was frustrated with pharmacy products for a cold sore. I received the product on Monday and by Wednesday(today) my cold sore was dried up and nearly gone. An amazing product and will defi buy when needs replacing. Honestly can't recommend enough

June 15, 2026
Unprompted review

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