The necklace feels like something pulled from a gothic novel. The details are beautifully done and the stone gives it a mysterious character. It instantly became one of my favourite accessories.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Goth Society creates gothic-inspired jewelry for those who appreciate individuality, symbolism, and timeless design. Our mission is to offer pieces that feel bold without being overwhelming jewelry that becomes part of your story. As a growing independent brand, we're dedicated not only to creating unique collections but also to providing personal, honest customer service. Every order matters to us, and we're continuously improving to give every customer the experience they deserve. Thank you for being part of The Goth Society. 🖤
Contact info
United States
- thegothsociety.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DON'T WASTE YOUR MONEY
DON'T WASTE YOUR MONEY. I have many pieces of jewelry so I can tell good jewelry from cheap. I ordered 7 pieces off the website. 4 of the items I ordered look nothing like the pictures and 2 of them look like the pictures but are terrible quality. only one item that arrived I'm alright with. I’d say it is ok quality at best. Very disappointing especially for how long shipping took (about a whole month)
The Goth Society is a hidden gem for…
The Goth Society is a hidden gem for those who crave dark elegance and underground culture. It’s a treasure trove of gothic fashion, music, and art, all in one place. The site is sleek, intuitive, and packed with inspiration-perfect for anyone diving into the gothic lifestyle. From vintage finds to modern aesthetics, it’s a must-visit for fans of the dark side. Highly recommended!
The necklace gives off serious gothic…
The necklace gives off serious gothic energy. It instantly became one of my favourite pieces.
The jewelry I received is NOT the…
The jewelry I received is NOT the jewelry on their site. It's all fake, terrible quality and none of it is wearable. One of the necklaces I received was actually plastic not the stainless steel their website claims. DO NOT RECOMMEND. The customer service is terrible too.
Reply from The Goth Society
these rings are messed up
i had a similar experience to dynamite twinkle all but two rings were not as shown online and i didn’t get the bracelet i ordered just a cheap example two of the rings were even making my fingers green idk what to say waited a month and a half didnt get my exact rings on top of that they nearly didn’t deliver it due to they’re own failure to just drop off the package
Reply from The Goth Society
Multiple items not as advertised; lied to about earring replacement.
I found this company through an ad they placed on Pinterest advertising a bundle deal. They put a timer on the bundle page screen claiming the offer ends at 12 PM/AM (for me it was before noon as I was choosing the bundle pieces, but the website claimed the deal ended at midnight, shame on me for not listening to my gut) to add pressure...Well, it's been roughly a month give or take 5 days and they're still offering the same bundle. Conclude what you will from that.
I chose the smaller 5 items for $65 option they conveniently don't mention until you're looking into the 7 items for $85 bundle and are on the page for getting the bundle together. I picked out a skeleton necklace, an angel wings necklace, an axe necklace, a crow/raven bracelet, and crow/raven earrings. I ordered on a Wednesday and saw that orders take 3-5 business days to ship, so I figured it'd be sent by Monday.
I was initially pleasantly surprised when the order was ready for shipping by that Saturday, but then grew confused: two shipping updates 2 days later and then 5 days after the first update, but no actual information in the email. Just "Your shipping status has been updated". I figured it was probably just the item being pinged as being dropped off or picked up by different mailing centers as it made its way through shipping.
I got an email 5 days after the second shipping update: "We found a similar replacement for your order". What does that mean, you ask? Oh, it means that the order I thought was already on its way to me hasn't even been shipped out yet. The crow/raven earrings I picked out are now unavailable (despite still being listed as in stock on the website after I read the email and went to check out of curiosity). A "similar" pair of earrings that has noticeably more (unwanted) detailing was suggested in its place.
I admittedly got frustrated and did not respond until I was prompted to respond with a follow-up email 4 days later. I decided to take the rep on their word of "If you'd prefer something else instead, that's absolutely fine too. You're welcome to choose any item of equal value from our website, and we'll gladly update your order at no additional cost." I sent a link to a pair of angel wing earrings since they would match the necklace I picked out. About two hours later, I got a confirmation email saying "We've now updated your order with the replacement item you selected...and everything has been forwarded for processing. We'll also ask our fulfillment team to prepare and ship your order as quickly as possible."
What I initially thought would take maybe 2 and a half weeks max to arrive is now just now shipping because of the unavailable item. I figured, "Oh well, things happen. At least I got to pick out an alternative I actually like instead of them just assuming I wanted the replacement they offered since I really didn't like how that replacement looked, right?" I was even able to find the pair of earrings I initially wanted and ordered it by itself through another website.
The earrings I initially wanted and ordered through another website several weeks after the bundle STILL managed to arrive before the bundle did, and they arrived on the same day. Once the bundle finally arrived, I was initially impressed by how the store has its own custom bubble mailer and business card before disappointment hit me like a 16 wheeler truck. MULTIPLE items (crow/raven bracelet, axe necklace, angel wings necklace) do not match the images shown on the website. The ONLY item that matched what I initially ordered off of the website (out of FOUR) was the skeleton necklace.
The angel wings earrings I'd picked out as a replacement for the crow/raven earrings I'd initially wanted? No sign of them, with the replacement I detested in its place. The email LIED when it said "If we don't receive a reply within the next 3 days, we'll automatically refund the unavailable items to your original payment method and continue processing the remaining items in your order. Any bundle discount applied to your order will remain unchanged. *If you'd still like to choose a replacement instead, simply reply to this email within the next 3 days, and we'll happily update your order before it ships.*" The email I got telling me that my order was in transit came 2 DAYS BEFORE the follow-up email I just quoted. They'd never actually intended on replacing the earrings in time, it was just a courtesy email.
So to recap: I waited roughly a month for a jewelry bundle where all but one piece don't match the advertised images on the website and a pair of earrings I didn't want as a replacement for a pair still being listed as "in stock" on their website that I ended up getting for cheaper (before bundle discount) and faster off of another website. Great (sarcasm).
Not waterproof?
If it’s waterproof, why is it already turning my finger a different color? The other two rings I got are fine so far but now I’m worried about getting them anywhere near water and I have sweaty hands. I didn’t think I was spending $85 for it to look like my finger is rotting off.
Reply from The Goth Society
The darker styling is exactly what drew…
The darker styling is exactly what drew me in. It feels ruggedmasculine and unique all at once. Definitely one of the better accessories I've purchased recently.
I ordered from Canada and the process…
I ordered from Canada and the process was straightforward from start to finish. Tracking updates were clear and the piece arrived exactly as expected.
I've been looking for jewellery that…
I've been looking for jewellery that feels a little different from what everyone else is wearing. The bracelet I received has beautiful details and doesn't feel cheaply made at all. I've already had two friends ask where I got it.
easy statement piece
The necklace has become one of those accessories I automatically reach for every morning. It works with casual outfits and dressier looks equally well. That's rare for statement jewellery.
I wanted something that would stand out…
I wanted something that would stand out without looking costume like. The ring I chose strikes that balance perfectly. It has a strong personality but still feels elegant.
Ts is number 1 larp NA do not buy this…
Ts is number 1 larp NA do not buy this AI generated slop burger more than likely with no actual burger meat.
Worst regards
King Von
Reply from The Goth Society
My bracelet arrived just before a…
My bracelet arrived just before a weekend trip and I ended up wearing it every day. It paired well with everything I packed. That's usually a sign I've found a keeper.
I bought it because it looked beautiful…
I bought it because it looked beautiful online. I kept it because it feels even better in person.
Missing order and radio silence (updated)
As you can see below Goth Society got back to me and they also refunded my purchase. Granted it did take a while but they are trying to actually make up for the mistake. I'm not entirely sure what happened and I'll update this once the package does arrive. Nevertheless, the full refund for my purchase definitely helps.
Reply from The Goth Society
Great customer service
Had to change my shipping address last minute and Lucas managed to get that sorted for me so great customer service
kept it myself
This was supposed to be a gift for my sister but I ended up keeping it for myself. The quality exceeded my expectations and now I'll probably order another one for her.
The necklace feels like something…
The necklace feels like something pulled from a gothic novel. The details are beautifully done and the stone gives it a mysterious character. It instantly became one of my favourite accessories.
no fading at all
The bracelet has a clean gothic look that works with most of my wardrobe. I've worn it almost daily and there are no signs of fading.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.