Teufel Audio Reviews 

553
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I needed white Atmos speakers to expand my home theater system. This product was perfect for my needs, and the price fit right inside my budget. I'm not an audiophile, but the speakers seem to work... See more

Rated 3 out of 5 stars

It's amazing how easy it is to write a review about this product without ever having used it. There's a lot of reviews on here that seem to be written in English by French, German and other nationalit... See more

Rated 3 out of 5 stars

Great products but awful customer support. Took me 10 days to finally receive a quotation for a B2B order just to find out that it's wrong again... I'm fed up, thanks Teufel. Maybe this review helps t... See more

Company replied

Rated 3 out of 5 stars

Easy installation and good functions. Everything works really good if you use it with the builtin DAC. However, connecting the device to an external DAC and using the setup with Spotify is not so good... See more

Company details

  1. Hi-fi shop
  2. Electronics Store

Written by the company

Good sound is about more than just music – it’s the way we listen. Since 1979, we’ve been engineering and designing Teufel products in Germany with lots of passion for good sound. From portable Bluetooth speakers and headphones all the way to stereo speakers and home cinema systems, we’ve been offering the best in sound at the best price from our home city of Berlin.

Customer Information

Written by the company

8 week trial period
Up to 12 year guarantee
Buy direct from the manufacturer

Contact info

3.4

Average

TrustScore 3.5 out of 5

553 reviews

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3.4

All reviews

(553)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Reflekt white Atmos speakers

I needed white Atmos speakers to expand my home theater system.
This product was perfect for my needs, and the price fit right inside my budget.
I'm not an audiophile, but the speakers seem to work great with my Denon AVR-X1800H.
I bought them directly from the German Teufel website, and the total cost was lower than most Italian resellers.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Teufel Audio producs are excellent!

Teufel Audio producs are excellent! Excellent sound and very nice products design. The quality of the producs are super! Very good buy experience on their on-line shop. Shipment very fast. I'm very happy!

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Do more research before buying here!!

I am not sure where my complete disapproval and disappointment is. Getting one speaker, filing a complaint, waiting 3 three days and getting the amp and blue ray player, and then waiting again for who knows how long to get the other speaker!!! I thought this was a complete set. 2 speakers, amp, blue ray player. Not sure if it Teufel or DHL!!! If I would have known the order was going to be a nightmare in the making!!! I would have continued my search!! I guess at this point all I can do is hope and pray that it all works and sounds great!! I would not want to start a return for anything and have to deal with another headache!!!! Ok, update, checked DHL tracking package has gone from Madrid on the 16th arrived in Madrid. 20th Navalmoral. 22nd Merida. 23rd back to Madrid. DHL is no help. They advise to contact Teufel. Sent email to customer service, no reply. Isn't this ridiculous. I have everything, but one speaker!

April 10, 2026
Unprompted review
Teufel Audio logo

Reply from Teufel Audio

We sincerely apologize for the inconvenience caused. I can see that our customer service was in touch with you and I hope the issue will be resolved as soon as possible. Thank you for your patience.

Rated 5 out of 5 stars

Amazing Atmos setup

I've bought the ULTIMA 40 Surround + DENON X3800H for Dolby Atmos set and it's an amazing experience.
Except for the object based localized sound I also enjoy the great clarity of dialogues that I've never heard before. The system is expandable so I even plan to add two more ceiling speakers from them later down the line.
I had a small problem with the remote control of the Denon receiver (clearly not their product, just sold together with their speakers) and their customers service was amazing and replace it right away even though it was the holiday season.

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

I need 20 min to buy something

I need 20 min to buy something. 100 questions and 100 times newslether question. Shit site

February 15, 2026
Unprompted review
Teufel Audio logo

Reply from Teufel Audio

As we are not sure whether this review is meant for us we've sent an inquiry to acquire more information. Unfortunately we have not received any response in order for us to investigate whats it about and how we may help. If you wish to assist us in becoming better we'd be glad to hear from you again.

Rated 4 out of 5 stars

Even though i didn't get to use the…

Even though i didn't get to use the products i ordered due to a change of heart the return process was, for the most part, smooth. Even though i faced some difficulties, Jacky from customer care was able to assist me so in the end all was good.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered

Ordered T500 - Denon DRA-900H -Pro Ject debut S phono.
Delivered to Ireland in perfect condition from Germany. Shipped quickly and delivered in seven days. Perfect communication. Great sound so I'm extremely happy. Definitely recommend.

September 29, 2025
Unprompted review
Rated 3 out of 5 stars

Great products but awful support

Great products but awful customer support. Took me 10 days to finally receive a quotation for a B2B order just to find out that it's wrong again... I'm fed up, thanks Teufel. Maybe this review helps to improve your service.

September 17, 2025
Unprompted review
Teufel Audio logo

Reply from Teufel Audio

Thank you very much for your feedback. We are very sorry that you are not satisfied with the processing of your order.
As we do always set very high standards when it comes to product quality and service, it is very unsatisfactory for us when we are unable to meet our customers' expectations at 100%.
We are going to evaluate your experience with our customer service internally. We hope that you will still give us another chance to prove it.

Rated 5 out of 5 stars

First purchase from this company

First purchase from this company. Delivery is fast and efficient. The only packaging for the speaker was damaged. Fortunately, not a speaker. The products met my expectations. Most importantly, how the music sounds on these speakers I am satisfied.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great products at competitive price!

Great products at competitive price!
I’ve used Teufel products for over 15 years and have always enjoyed them, excellent quality for a reasonable price. Refreshingly different. Good after sales service and professional hotline in case of issues or quesetions.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

It's rare to find a business that does…

It's rare to find a business that does customer service really well. I ordered a large 5.1 home cinema system, and the amplifier unfortunately arrived faulty.

The return/replacement is still in-progress, but Teufel answer their phones within 30 seconds every time, and everyone is always super helpful.

Therefore, regardless of the faulty device, kudos to your team!

May 14, 2025
Unprompted review

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