I recently had a task completed. Unfortunately the way the app is setup, the person couldn’t assess the situation correctly and therefore had to make two trips which ended up costing me more! It wou... See more
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About Taskrabbit Canada
Written by the company
From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.
To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.
If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.
Happy tasking!
Contact info
2nd Street 425, 94107, San Francisco, United States
- taskrabbit.ca
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Disappointing first experience
As much as the handyman tried their best, the work wasn't very professional and the quality of at least half the tasks turns out worse than expected. For example, a part was damaged during installation, and the caulking was left with a hole and uneven. They are responsive and good with very simple tasks though.
Excellent Service
Easy to book and reliable taskers
It's very easy to book a tasker with Taskrabbit. There are many taskers to choose from, and you can easily book the one that suits your needs. The rates and skill sets are clearly stated on each person's profile. I have had only positive experiences with taskers completing the tasks efficiently, knowledgeable, and reliable.
Reliable, knowledgeable and a pleasure to work with.
Everything went great from the time of booking to communication with a tasker and the work itself which was awesome all around.
Good Resource, Hidden Fees
It's a pretty good place to find people to perform literal tasks. It is easy to navigate and find what you need. However, the site does take a pretty significant chunk of what you pay them for using the service. This doesn't happen on classified sites. Also, you do end up paying up front an advance to hold the booking. Generally you will need to add a tip as 100% of that goes to the actual people doing the work.
The site was really easy to navigate
The site was really easy to navigate. Finding the right person was easy, will highly recommend him yo my friends. The communication was good and it went flawlesly
Prompt
Prompt, respectful of home, informative, job completed in less time than I thought it would take. Very pleased with the job done. Definitely come back for further needs
My go to
I’ve used TaskRabbit several times for furniture assembly, moving, plumbing, and various handyman tasks. Every Tasker arrived on time, completed the job as expected, and provided a great overall experience.
I was disappointed with the cleaning…
I was disappointed with the cleaning service, especially considering I paid for two full hours. The bathroom was already generally clean and mainly needed a deep scrub and some light organization above the cabinets. However, about an hour was spent in the bathroom, and the tub and floor were still dirty afterward. The items above the cabinets were also not organized.
The remaining time was spent on the kitchen and living room, which were okay, but neither area felt thoroughly cleaned or refreshed. There was also a mess left on the couch after the cleaner left.
For two hours of paid cleaning, I expected a much more thorough job and attention to detail. Unfortunately, several of the areas that needed the most attention were still unfinished.
Reliable service
The tasker was good and reliable. The only downsize about the app is the chat section. When you click on the link sent by text, it never leads directly to the conversation, which is annoying.
The tasker Josh doing a great job
The tasked who did the work was…
The tasked who did the work was excellent — however, my first tasker didn’t show up, TaskRabbit charged me anyway, and I got stuck in an unhelpful customer service loop trying to fix it. It took me close to two hours to resolve the charge.
Automation is fine, but TaskRabbit would benefit by having an automated system that can actually fix problems (like Amazon), instead of providing vague advice in a loop. The loop I experienced: the chat system told me to collect information on the tasker who did not show up/ the order details, but could not tell me how to ask for a refund or where to submit those details.
Tasked who ultimately did my work - A+
TaskRabbit as a platform - C
Booking process was not great
Booking process was so-so. The tasker didn't respond until 5 hours later, then said they were booked. I tried another and I wasn't confident in their ability. The third tasker responded immediately and said 'see you at 1pm', very confidently. As a first time user, having no response after booking is not a great experience, however the final task was completed to my satisfaction.
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