Taskrabbit Canada Reviews 

1,139
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 984 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate how easy the booking process is and how fast they can find reliable and skilled help for various household tasks. People frequently mention that the independent workers are extremely polite, highly professional, and very efficient when completing assigned jobs around the home. Some reviewers were not happy with occasional issues regarding punctuality, mentioning that a few providers arrived late or completely failed to show up. Others also noted specific difficulties with the messaging system or experienced frustrating scheduling conflicts during their overall service arrangements.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that it is easy to find skilled helpers for various... See more

Staff

Reviewers mention positive feedback about staff, highlighting that helpers are consistently punctual,... See more

User experience

Customers consistently note positive experiences with user experience, finding the platform to be simple,... See more

Product

Consumers find experiences with the product to be mixed, as opinions vary significantly regarding its quality... See more

Booking process

Customers had positive experiences with the booking process, consistently reporting that it is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently had a task completed. Unfortunately the way the app is setup, the person couldn’t assess the situation correctly and therefore had to make two trips which ended up costing me more! It wou... See more

Rated 4 out of 5 stars

Everything went well, however when the workman would send me a message and I hit the blue ‘reply’ button, it took me to the Taskrabbit no-reply email address so I was unable to ask him any questions.... See more

Rated 5 out of 5 stars

Kenneth and associate were knowledgeable and quite adept at the task. I personally was at a loss but the completed their task I a timely fashion. They were professional, friendly a a pleasure to me... See more

Rated 5 out of 5 stars

I have hired so many skilled and kind helpers, from electricians to movers to home organizers—TaskRabbit has made home ownership so much easier! I also love that so many of the taskers are new Canadia... See more


Company details

  1. Handyman
  2. Moving Company
  3. Shipping Company

About Taskrabbit Canada

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,139)

1,115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Disappointing first experience

As much as the handyman tried their best, the work wasn't very professional and the quality of at least half the tasks turns out worse than expected. For example, a part was damaged during installation, and the caulking was left with a hole and uneven. They are responsive and good with very simple tasks though.

September 2, 2026
Rated 5 out of 5 stars

Easy to book and reliable taskers

It's very easy to book a tasker with Taskrabbit. There are many taskers to choose from, and you can easily book the one that suits your needs. The rates and skill sets are clearly stated on each person's profile. I have had only positive experiences with taskers completing the tasks efficiently, knowledgeable, and reliable.

September 3, 2026
Rated 4 out of 5 stars

Good Resource, Hidden Fees

It's a pretty good place to find people to perform literal tasks. It is easy to navigate and find what you need. However, the site does take a pretty significant chunk of what you pay them for using the service. This doesn't happen on classified sites. Also, you do end up paying up front an advance to hold the booking. Generally you will need to add a tip as 100% of that goes to the actual people doing the work.

September 3, 2026
Rated 5 out of 5 stars

Prompt

Prompt, respectful of home, informative, job completed in less time than I thought it would take. Very pleased with the job done. Definitely come back for further needs

August 27, 2026
Rated 5 out of 5 stars

My go to

I’ve used TaskRabbit several times for furniture assembly, moving, plumbing, and various handyman tasks. Every Tasker arrived on time, completed the job as expected, and provided a great overall experience.

August 26, 2026
Rated 2 out of 5 stars

I was disappointed with the cleaning…

I was disappointed with the cleaning service, especially considering I paid for two full hours. The bathroom was already generally clean and mainly needed a deep scrub and some light organization above the cabinets. However, about an hour was spent in the bathroom, and the tub and floor were still dirty afterward. The items above the cabinets were also not organized.

The remaining time was spent on the kitchen and living room, which were okay, but neither area felt thoroughly cleaned or refreshed. There was also a mess left on the couch after the cleaner left.

For two hours of paid cleaning, I expected a much more thorough job and attention to detail. Unfortunately, several of the areas that needed the most attention were still unfinished.

August 27, 2026
Rated 4 out of 5 stars

Reliable service

The tasker was good and reliable. The only downsize about the app is the chat section. When you click on the link sent by text, it never leads directly to the conversation, which is annoying.

August 26, 2026
Rated 3 out of 5 stars

The tasked who did the work was…

The tasked who did the work was excellent — however, my first tasker didn’t show up, TaskRabbit charged me anyway, and I got stuck in an unhelpful customer service loop trying to fix it. It took me close to two hours to resolve the charge.

Automation is fine, but TaskRabbit would benefit by having an automated system that can actually fix problems (like Amazon), instead of providing vague advice in a loop. The loop I experienced: the chat system told me to collect information on the tasker who did not show up/ the order details, but could not tell me how to ask for a refund or where to submit those details.

Tasked who ultimately did my work - A+
TaskRabbit as a platform - C

September 3, 2026
Rated 4 out of 5 stars

Booking process was not great

Booking process was so-so. The tasker didn't respond until 5 hours later, then said they were booked. I tried another and I wasn't confident in their ability. The third tasker responded immediately and said 'see you at 1pm', very confidently. As a first time user, having no response after booking is not a great experience, however the final task was completed to my satisfaction.

August 19, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look