Toscano  Reviews 

8,825
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Giammarco Ibba provided an excellent experience of showing a real estate property via a video call. He took care to show us every angle and aspect and answered every question in detail and with patien... See more

Company replied

Rated 5 out of 5 stars

The representative was on time waiting for us, neatly dressed and professional. to our suprise he also spoke English. All our queries were answered in the best of his knowledge.. thank you Gabriel

Company replied

Rated 5 out of 5 stars

Marco is a reliable and dedicated real estate agent who guided us through the purchase of our house in Sicily in a pleasant and highly professional manner. He communicates clearly, responds quickl... See more

Company replied

Rated 5 out of 5 stars

I received great support from our real estate agent Erik S throughout the process. He was supportive and engaging, and went out of his way to support me as a foreigner looking for a house to live in i... See more

Company replied

Company details

  1. Real Estate Agents
  2. Commercial Real Estate Agency
  3. Estate Appraiser
  4. Industrial Real Estate Agency
  5. Real Estate Agency
  6. Real Estate Consultant

About Toscano

Written by the company

Toscano, il Gruppo che fa muovere gli immobili in Italia

Written by the company

Per vendere e comprare casa velocemente e bene
Il nostro primo obiettivo è la fiducia e la soddisfazione dei nostri clienti, ed è per questo che lavoriamo ogni giorno con passione e professionalità. Siamo da oltre 40 anni sul mercato e siamo in costante evoluzione

Servizi integrati per vendere e comprare casa

Le Società del Gruppo Toscano Holding

Le Società del Gruppo Toscano Holding
Negli anni abbiamo arricchito la nostra offerta con servizi dedicati alla mediazione creditizia, alla ristrutturazione della casa, all'assistenza tecnico legale ed assicurativa. Per questo un'agenzia Toscano può definirsi un'agenzia multi-service, in grado di operare a 360° gradi per supportare il cliente venditore e acquirente in tutte le fasi della compravendita con un unico obiettivo: vendere e comprare casa velocemente e bene.

Le società del Gruppo:

Toscano Mutui, la società per la consulenza su mutui, prestiti e cessioni del quinto, per dare più sicurezza a chi vuole vendere una casa e agevolare l’acquirente ad acquistare con maggiore serenità.

Oasi Home Design, la società che si occupa di ristrutturazioni, è la possibilità per chi deve comprare di rivolgersi ad un partner serio per consigli utili sulla ristrutturazione, anche prima della vendita stessa dell’immobile.

Toscano Insurance Broker è la società che si occupa di assicurazioni, che ci permette di garantire, per esempio, al locatore una polizza sui canoni d’affitto dai 6 ai 12 mesi, per affittuari che non rispettano il contratto di locazione.

Contact info

Promotion box for Toscano

Vendi casa, velocemente e bene

Scopri quante persone stanno cercando casa nella tua zona


4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.6

All reviews

(8,825)

4,327 reviews in the last 12 months

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Rated 5 out of 5 stars

👍👍👍👍

👍👍👍👍👍👍👍👍👍👍👍👍👍👍

July 16, 2026
Toscano   logo

Reply from Toscano

Grazie per il feedback e per aver condiviso la tua soddisfazione!
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars

Best Staff !!

Professionalità competenza e puntualità
What else? :))

July 14, 2026
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Reply from Toscano

Grazie Silvia!
Professionalità, competenza e puntualità: tre qualità che raccontano al meglio il servizio che vogliamo offrire.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
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Reply from Toscano

Mulțumim frumos pentru recenzie! Ne bucurăm mult că ai apreciat promptitudinea și profesionalismul echipei noastre. Acestea sunt valorile pe care ne bazăm în fiecare zi pentru a oferi cea mai bună experiență.

Cele mai bune gânduri și pe curând!

Customer Care Gruppo Toscano

Rated 5 out of 5 stars

Very good

This was a very professional service and a great experience. Many thanks to the team for organizing everything.

June 24, 2026
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Reply from Toscano

Thank you Pavel!
Coordinating each step with care and professionalism is at the heart of the service we aim to provide, and we appreciate your recognition of the team’s work.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars

Antonino super disponibile e gentile,un…

Antonino super disponibile e gentile,un professionista totale,ha gestito la vendita in modo rapido e impeccabile,super consigliato

June 9, 2026
Unprompted review
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Reply from Toscano

Grazie per il feedback! Siamo felici che la vendita sia stata gestita con rapidità, attenzione e professionalità. Seguire ogni fase con precisione e disponibilità è per noi fondamentale, soprattutto in un passaggio importante come la vendita di un immobile.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars

Professionali e attenti all'esigenze…

Professionali e attenti all'esigenze del cliente.
Bravi , non siete i soliti avvoltoi

June 4, 2026
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Reply from Toscano

Grazie Massimo!
Per noi ogni cliente va seguito con rispetto, ascolto e attenzione reale alle sue esigenze. Il tuo riscontro conferma il valore di un approccio serio, trasparente e orientato a costruire fiducia.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars

Very helpful and good knowledge of the…

Very helpful and good knowledge of the property. Would recommend

June 5, 2026
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Reply from Toscano

Thank you for sharing your experience, Patrick!
We’re glad to know you felt well supported during your visit.
Providing clear information and careful advice is an essential part of the service we offer to every client.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars

I had a good visit with Toscano staff

I had a good visit with Toscano staff , he was highly professional.

June 4, 2026
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Reply from Toscano

Thank you for your review!
We are pleased to know that the visit was a positive experience and that the professionalism of our staff was appreciated.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars

Very friendly great service

Very friendly, great service

May 27, 2026
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Reply from Toscano

Thank you for your review! Providing a welcoming, attentive and professional service is very important to us. We truly appreciate your feedback.
Customer Care
Gruppo Toscano

Rated 4 out of 5 stars

Helpful and responsive

I haven't had that much involvement with Toscano, but they have been helpful and responsive. I would indeed have given 5* if our interaction was deeper.

April 30, 2026
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Reply from Toscano

Thank you! We’re pleased to know that, even though you’ve had limited interaction with the agency so far, you appreciated the team’s availability and promptness in responding.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars

The representative was on time waiting…

The representative was on time waiting for us, neatly dressed and professional. to our suprise he also spoke English. All our queries were answered in the best of his knowledge.. thank you Gabriel

May 25, 2026
Toscano   logo

Reply from Toscano

Thank you James!
Punctuality, professionalism and clear communication are essential parts of the service we aim to provide.
Your appreciation means a lot to us.
Customer Care
Gruppo Toscano

Rated 1 out of 5 stars

The branch in Nettuno is rubbish

The branch in Nettuno is rubbish. After signing the deeds they are off. Even the girl in the Enel office asked me who sold me the property and why they didn't help me to switch the utilities as other agencies used to do.

After the Toscano's response, I have to make clear that the offered contact with the utility companies was completely inadequate for non-italian. I'm not sure an Italian customer will like it either. It involved multiple telephone appointments because either nobody called at the suggested time or spoke only Italian. At the end, it involved automatic call in Italian, to which at a very specific point I was supposed to say 'si'. Well, as I missed it, we had to start all over again next week. That's why I spent two days in their office to possibly manage the unsuccessful calls and/or those in Italian. Luckily, at the end of Friday, the reception lady in Nettuno office simply gave us the addresses of the utility companies. As several days were lost we managed to make contract with the water company. The story with Enel was more complicated, but eventually today on May 26 (same year!) we have electricity and gas in the apartment.

March 10, 2026
Unprompted review
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Reply from Toscano

Good evening, the agency would like to clarify a few points:

"The client was assisted by our Nettuno and Anzio branches throughout the entire purchase process, from the beginning of the negotiation through to the deed signing, and even after the signing of the deed.

In the days following his move to Nettuno, Mr. Nickolay came to our offices for two consecutive days to receive support with the transfer of utilities. Although this is not an activity that falls within the specific responsibilities of a real estate agency, our secretary made herself fully available, dedicating time and assistance to him, including through the support of external partners and direct contacts.

Considering the complexity of the procedure, he was advised to go to a physical office, as this was considered a more effective solution than managing the process online.

We made available for further support, providing a consultant to attend the appointment at the property with the technician responsible for handling the gas meter.
In light of the above, we believe that your review does not accurately reflect the assistance actually provided, nor the availability and time that we concretely dedicated to you."

Customer Care
Gruppo Toscano

Rated 5 out of 5 stars

The agent was very professional and…

The agent was very professional and nice.
The house looked like in ad.

May 15, 2026
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Reply from Toscano

Thank you for your feedback! Professionalism, courtesy and clear property presentation are essential to us, and we are glad the house reflected what you had seen in the advertisement.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars

Good

Good
I am happy to your service

April 28, 2026
Toscano   logo

Reply from Toscano

Thank you! We’re glad you were satisfied with our service.
Customer Care
Gruppo Toscano

Rated 1 out of 5 stars

Agenzia é Via Statale 27 a Marchirolo

Agenzia é Via Statale 27 a Marchirolo
Inaccettabile! Avvisato poche ore prima del volo per un loro errore
Mancanza totale di professionalità! Avevo programmato una visita con una settimana di anticipo, acquistando voli, prenotando hotel e auto. Nonostante sapessero che sarei venuto appositamente dalla Romania, mi hanno avvisato tramite WhatsApp solo poche ore prima del mio volo delle 5 del mattino che l'immobile non era più disponibile. Una presa in giro nei confronti del nostro tempo e dei nostri soldi. Nessun tentativo di rimediare o offrire un'alternativa. Evitate questa agenzia se cercate serietà!

Unacceptable! Notified just hours before my flight about their mistake
Total lack of professionalism! I scheduled a viewing a week in advance, bought plane tickets, and booked accommodation and a car. Despite knowing I was flying in specifically from Romania, they notified me via WhatsApp just a few hours before my 5 AM flight that the property was no longer available. A complete disregard for our time and money. No attempt was made to fix this or offer an alternative. Avoid this agency at all costs if you expect any level of reliability!

April 21, 2026
Unprompted review
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Reply from Toscano

Buonasera, l'agenzia affiliata desidera precisare di aver agito correttamente avvisandola appena possibile, non avrebbero potuto prevedere la sottoscrizione di una proposta conforme da parte di un cliente.
Inoltre ci riferiscono che è stato concordato un successivo appuntamneto in ufficio in cui le sono state propspettate altre soluzioni.
Customer Care
Gruppo toscano

Rated 5 out of 5 stars

The agency did the job

The agency did the job, me Not.
Unpreviewed obstacles prevented me from accessing their service at 14/04 to visit the flat at Sant'igino Papa. I apologized to them, but was it enough?

April 14, 2026
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Reply from Toscano

Thank you for your message. Please don’t worry, unforeseen circumstances can happen, and your courtesy in informing and apologizing was absolutely appreciated.
We remain fully available and would be happy to reschedule the visit at a time that works best for you. Our team will be glad to assist you in continuing your search.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars

Very professional

Very professional. Highly recommended.

April 13, 2026
Toscano   logo

Reply from Toscano

Thank you Ramona for your kind words!
We’re pleased to know that our professionalism made a positive impression.
We truly appreciate your recommendation and remain at your disposal for any future needs.
Customer Care
Gruppo Toscano

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