Topview AI Reviews 

74
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were somewhat happy with their experience overall. Many users appreciate the platform's ease of use and the time-saving benefits for content creation. Reviewers highlight a wide range of versatile features, including AI video generation, avatars, and tools like Drama Studio and Seedance 2.0. Some find the quality of generated content surprisingly good and note competitive pricing for various AI models. However, some customers also noted significant issues with performance and reliability. Many experienced rapid credit consumption and inconsistent video output, often needing multiple regenerations. Concerns include misleading 'unlimited' claims, slow generation queues, and website instability, leading some to question the overall value.

What people talk about most

User experience

People report ambiguous experiences with user experience, with many finding the platform easy to use,... See more

Product

Customers had ambiguous experiences with the product, with some praising its integrated film studio platform... See more

Value for money

Consumers find value for money to be ambiguous, with some reviewers praising the competitive pricing, unique... See more

Artificial intelligence

Reviewers mention ambiguous feedback about artificial intelligence, with many praising its capabilities and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its helpfulness and ease of use,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I haven’t used it yet. I’m finding it difficult to access the website and I can’t seem to be able to sign up on the marketing agent mobile app. Whenever I try accessing the website it doesn’t load up,... See more

Company replied

Rated 1 out of 5 stars

The product is barely functional and burns AI credits incredibly fast. The output is quite poor and requires constant prompts to correct it. At no point did it produce a usable video for me. Their sup... See more

Company replied

Rated 1 out of 5 stars

I dont recommand going with this company. Quality of the video is not that good and when you ask to correct some obvious mistakes, it consumes credit. Why am I supposed to pay once again to have a... See more

Company replied

Rated 1 out of 5 stars

I paid for the unlimited and so far all I see is credits going down, the video is inconsistent requiring many iterations. Its a useless tool for filmmaking. Dont trust the hype. Im sure they will come... See more

Company replied


Company details

  1. Internet Marketing Service
  2. Online Marketing Agency
  3. Video Production Service

Written by the company

Topview AI is an AI marketing video solution that transforms product content into performance-driven videos that deliver commercial results. We’re redefining how DTC brands and e-commerce sellers create marketing video content by combining proprietary AI with lifelike digital humans, making video production faster, more cost-effective, and fully scalable.


Contact info

3.1

Average

TrustScore 3 out of 5

74 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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3.1

All reviews

(74)

64 reviews in the last 12 months

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Rated 4 out of 5 stars

Great AI Platform with Huge Potential for Korean Users!

Hello,

I have been actively using TopView over the past few months in 2026, and it was actually the very first AI platform I ever used. Initially, I used it mainly for marketing purposes and was very satisfied. Recently, I discovered the new "Drama Studio" feature, which I currently use the most and am extremely happy with!

I especially appreciate how well Korean is supported compared to other platforms—it was truly a fantastic choice. Historically, once Korean users start engaging actively with a platform, it tends to thrive! Because of this, I frequently introduce and recommend TopView on my YouTube channel.

I also noticed the recent addition of the "Canvas" feature. While I think it's a great addition, it feels a bit complex at first glance, making it a little intimidating to dive right into. Still, I plan to give it a try and create content with it soon.

However, there is still some room for improvement. I occasionally run into errors while using Drama Studio, so I hope it becomes more stable. Moving forward, I would love to see the platform focus on making tools as simple and intuitive as possible for users.

Thank you for providing such a great service!

Best regards

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

I am absolutely THRILLED with Topview AI

I am absolutely THRILLED to be able to use this platform to make my content! As a content creator for YouTube i need to have the best tools at my disposable that allow me to make quality preem content efficiently and quickly. Thanks to the Drama Studio that Topview AI has I am able to keep everything organized for all my projects and make preem content easily. I have already canceled all my other subscriptions with other platforms as the Drama Studio with Topview AI has made every other one of them obsolete. If your on the fence, its time to finish hopping over it and enjoy the green pasture that is Topview AI!!!

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

after a month of usage

I've been using their services for almost a month with Ultra plan. in ultra they offer 1 month of unlimited seedance 2.0 (unlimited requests get in queue for sure almost 8-10 hours - you need to use credit if you want immediate generation) so I made my plan before I started my membership. All scenarios are ready few adjustments and process I need to save my credits. in a few days my 2 projects completed with credit and free, then I started to use free generations to preserve some credits. But there was a technical error occured. At first I was not able to find where I can reach them. sent mail but their response was quite late, then I realized chat baloon at the home screen. I wrote from there and they respond in a few minutes I told them the problems. while they are working on the issue they provide me help to move further and help me stick to my schedule. here below pros and cons so far and things they need to improve. honestly my evaluation is 4.5 over 5. But their approach to help is important so I round it to 5.
Pros
- Canvas is awsome environment, all in one
- Agentic model designed well and process is quite soft
- Support team approach is customer oriented, they focus on completion of your schedule
Cons
-Support only works quick on chat and chat screen not available in canvas
-Support Chat screen sometimes disappears suddenly you need to re open but the things you wrote stays there you can vontinue where you left off
-There are some inconsistency for the usage of credits when you ask support correcting it but watch what promised to consume and what consumed. (I believe that is related to time to market pressure, everyday new models rise up and they try to implement them but this credit evaluatin is something makes the things complicated)
-on agentic there are some cheap models that they need to get rid of like qwen. by a mistake or somehow qwen was selected once, and when I give the prompt qwen delete all scene card contents. that cause me 6 more hours
-support sometimes delay to response I am not pretty sure if they are in different timezone then me but 24/7 immediate responses needed for a customer because when you dive in to a project with high concentration and stucked in somewhere and need help if you cant get immediate response you are not able to move further.

For overall I am not a snobby customer for all the companies I work with, I always believe in cooperation. therefore approach and willing to help is important for me. Theri product is good and what I need. I am also a patient person because rush and impatiency brings mass. But of couse all should be in balance.

July 22, 2026
Unprompted review
Rated 4 out of 5 stars

I have been using Topview AI for over…

I have been using Topview AI for over three months now, and overall I'm very pleased with the results. There is definitely room for improvement, but I'm happy with the platform so far.

The only issue I have is the waiting queue for the unlimited plan. If a prompt fails for any reason, you can end up waiting for hours only to get nothing, which can be frustrating. It would be great if failed generations were compensated with the equivalent number of credits, since no video was actually generated. I also hope the waiting times can be reduced, as the queue has become significantly longer over the last month.

Other than that, I have no complaints. I've had a great experience with Topview AI and am really happy with it.

July 23, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

Thank you so much for your thoughtful review and for supporting Topview AI over the past three months. We're delighted to hear you've been happy with the overall experience and the results you've achieved.

We also truly appreciate your feedback about the Unlimited queue. We understand how frustrating it can be to wait for a generation only for it to fail, and we've shared your suggestion about compensating failed generations with our product team for consideration. We're also continuously working to improve queue times and make the experience faster and more reliable.

Thank you again for your support and valuable feedback. It helps us continue improving Topview AI, and we look forward to seeing what you create next!

Rated 4 out of 5 stars

Topview is easy to use AI tool

Topview is easy to use AI tool . I decided to try it and in no time I can make AI videos. The only reason I didn't give 5 star is because my credits are used up easily. I'm not sure if it's because of how I use it like I want always the nice quality AI. But Topview is a good platform for AI hobbyist like me.

July 21, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

Thank you for your review and for giving Topview AI a try! We're glad to hear you found the platform easy to use and were able to start creating AI videos quickly.

For users who generate more frequently or prefer higher-quality models, we also offer plans with a lower cost per credit to provide better value. We appreciate your feedback and will continue improving the experience for AI hobbyists and creators alike.

Rated 5 out of 5 stars

first experience with topview ai

i just joined the site and i loged into my google account and i had like 15 credits to start to experiment with the caracter swap, the experience with the caracter swap went pretty smothely, the ai is good responding and fast creating even in the free tier that i started. next week ill probubly be going ultra on their program. as i was saying hawing good ai generations i asked on their message chat that im trying different things and i needed a little help moving forward and as a kind gesture from them they offered me a starter pack that made the videos that were generated to be withought watermarks and even got me 15 extra credits. by far this was a really good experience with the site and the ai.

July 21, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

Thank you so much for sharing your first experience with Topview AI! We're thrilled to hear you enjoyed experimenting with Character Swap and that our team could help you get started with the extra credits and watermark-free starter pack.

We really appreciate your support and look forward to seeing what you'll create as you continue exploring the platform. Happy creating, and we're always here if you need a hand!

Rated 2 out of 5 stars

Yea I just purchased the annual ultra…

Yea I just purchased the annual ultra plan yesterday used about 100 credits to make a bad 1 minute video and have asked for a refund now, the wait times are bad even for normal generation it's 7 minutes and for unlimited generations lol I was in queue #1408 and after 2 hours it went down to #1362 what a joke. Will see how long their support takes to get back to me, i'll probably have to end up calling my credit card company to file a dispute as I don't see them responding looking at the bad reviews in here.

*update* Topview did get back to me and offered a prorated refund, I added an extra star for the customer service aspect.

July 16, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

We're sorry to hear that your first experience didn't meet your expectations. Queue-based unlimited generation can take longer during periods of high demand, while credits are intended for priority processing. We're actively expanding our infrastructure to improve wait times and overall reliability.

If you've already submitted a refund request, our support team will review it according to our refund policy. We kindly ask that you allow us the opportunity to respond before initiating a chargeback, as we're committed to reviewing each case fairly.

Rated 5 out of 5 stars

I'm a current customer with Top View…

I'm a current customer with Top View AI. All of my experiences haven't been the best but I'm giving them a 5-star rating because of their customer service. I'm really big on that. I've had multiple projects that ate my credits but after explaining my issues and getting help through customer support, I was able to complete my work. I was also given back my credits I felt was burned because of issues with AI. Nothing is perfect but Top View is Top tier in my book. Thanks again!

July 13, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

Thank you so much for your thoughtful review! We truly appreciate your patience and understanding. While AI generation isn't always perfect, we're committed to making things right whenever issues arise, and we're glad our support team could help you complete your projects.

Your support means a lot to us, and we'll continue working hard to improve both the platform and the overall experience. Happy creating!

Rated 1 out of 5 stars

This site offered unlimited…but it was a scam and never responses.

This site offered unlimited generation, but did not mention this big fact-it takes at least 120min or even more .it does not offer quick generation as credit paying generation. So I Requested a full refund(e mailed them with proof with receipt) within 1hour after I made a payment. And 4days passed they never answers.(followed all their rules.also the email never failed to arrive)

July 10, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

We're sorry to hear about your experience. To clarify, unlimited generation is queue-based, while credits are used for priority generation. This is outlined in our plan details, although we understand your feedback that we can communicate it more clearly.

We also apologize if you haven't received a response yet. Please email official@topview.ai with your order details (or check your spam folder if you haven't already), and we'll prioritize reviewing your refund request as soon as possible.

Rated 5 out of 5 stars

Helpful customer support

Topview is easy to use. Their customer support is very nice and helpful. When I encountered issues with audio conditioning through model requests, they responded right away and deployed a fix in 2 days.

July 12, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

Thank you for your wonderful feedback! We're happy to hear you found Topview easy to use and that our support team was able to resolve your issue quickly. We truly appreciate your support and will continue working to deliver the best experience possible.

Rated 5 out of 5 stars

Serious video production platform

The platform is continuously evolving. I used to make short animation film with Unreal Engine and have been testing a couple of AI video generators until I found Topview AI. It is different to most other platforms as it is an integrated film studio platform that brings all tools for even creating a good quality short movie. If you want to use it more as a AI tool, you can upload your own stories, characters, renders from 3D models, etc. and use them as reference within a prompt. The screen writer / beat sheet agent is outstanding and can assist you during scene production and setup. I use Topview AI to turn a Sci-Fi book that I have been writing over many years, into multiple episodes and so far it turned out quite well. Not yet perfect but as I mentioned before, the platform ist constantly evolving and in my opinion can already be used for serious video production. The way I use it, it is not a single click solution - but that is exactly what I have been looking for. It gives me the freedom to bring ny own ideas to life, the way I imagine. So far the service has been very friendly and helpful. If I run into a problem, it is mostly solved in a couple of hours (can be half a day if the time difference between your location and the service staff is big - but this is normal). It is not the cheapest service available - however in my opinion it gives you best value for your money. I can not really understand people complaining about burning credits fast“ as with the right plan, you get unlimited access to certain models. If you are looking for a „for free“ click and make me a funny cat service, look elsewhere - if you are looking for a serious production tool - go for topview AI.

July 12, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

Thank you for such a thoughtful and detailed review! It means a lot to hear how you're using Topview AI to bring your long-term Sci-Fi project to life and that features like Drama Studio, the Screenwriter Agent, and reference-based workflows are supporting your creative process.

We're committed to continuously improving the platform for creators like you who are building serious productions, not just one-click videos. Thank you for your support and feedback, we're excited to see what you create next!

Rated 5 out of 5 stars

there very helpful and willing to make…

there very helpful and willing to make sure you have a nice experience you should make this site you daily ai work site

July 11, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

Thank you for your kind words! We're thrilled to hear you've had a great experience with our team. We truly appreciate your support and look forward to being part of your daily AI workflow! 🚀

Rated 5 out of 5 stars

I've read some negative reviews here…

I've read some negative reviews here and I per my own experience I had no problems with the service. It works fine, and customer service is pretty fast to respond. The unlimited generations are quite slow but that's because it renders off-peak times when the server loads are the lowest. When you use credits, the speed is fine and of course variable. It all depends on the seedance network, not topview, so nothing to complain about here. I hope that's how the service continues to work. I like the interface, although a few tweaks would be helpful.

July 10, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

Hey, thanks for sharing your experience and for taking the time to provide such balanced feedback. We're glad to hear you've had a positive experience with both the platform and our support team.

We also appreciate your understanding of how unlimited generations work, and we're continuously investing in infrastructure to improve queue times while keeping the service sustainable. Thanks for your suggestions on the interface as well—we're always working on making the experience even better! 🚀

Rated 5 out of 5 stars

Wonderful patient customer service help

I signed up for topview 2 days ago and have been having a great time learning everything. Tonight I tackled a big project and I had a little trouble with the platform. My files were slightly too big for the auto generation which i didn't know at the time. I used the chat and customer service got back to me promptly and helped me go through multiple issues and my project came out fantastic! They were very patient with me as I am very new to this, and I wanted to make sure and thank them with this review!

July 8, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

Thank you so much for your wonderful review! We're delighted to hear that our support team was able to help you through your first big project and that everything turned out the way you hoped.

Welcome to Topview AI! We're excited to be part of your creative journey, and if you ever have more questions or need assistance, we're always here to help. Happy creating!

Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience with Topview AI. The support team has been helpful, responsive, and clear whenever I needed assistance.

What really makes the platform stand out for me is the Drama Studio and the Canva section. These tools are extremely useful for film creation and make the whole production process feel much easier, faster, and more creative. For anyone working on video or film-style content, these features are truly unique and valuable.

July 7, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

Thank you so much for your kind words! We're thrilled to hear you've had a positive experience with Topview AI and that our support team has been helpful along the way.

It's especially great to know you're enjoying Drama Studio and Canvas for your film creation workflow. We'll continue improving these features to help creators bring their ideas to life even more efficiently. Happy creating!

Rated 5 out of 5 stars

Great platform for AI video and photo creation!

Platform has very competitive pricing for generations on all of the top AI models, and has some of the least restrictions of any of the platforms I have used which is great!

Unlimited plans give an additional 5-7 free video generations per day which gives another $5 to $10 worth of value as well, so even though they take a few hours to generate, definitely great for testing on projects that aren't time sensitive, and for optimizing gems/skills/custom gpts.

Team is very responsive on Discord, and are quick to fix problems and optimize their system using user requests!

June 15, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

Thank you for the fantastic review! We're delighted to hear you're enjoying the competitive pricing, flexible model access, and the value offered by our unlimited generation plans.

It's also great to know our Discord community and team have been helpful. We truly appreciate your support and feedback, it helps us continue improving Topview AI for everyone!

Rated 1 out of 5 stars

I didn't get the results I wanted

I signed an annual contract, but the project did not function properly and the expected deliverables were not generated. Therefore, I do not intend to use the service again. I would like to cancel the purchase and request a refund.

July 7, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

We're sorry to hear that the platform didn't meet your expectations. AI generation results can vary depending on prompts, source materials, and the complexity of the requested output, and we're continuously improving model performance.

If you've already submitted a refund request, our team will review it according to our refund policy. If not, please contact us at official@topview.ai with your account details, and we'll be happy to review your case.

Rated 1 out of 5 stars

This website is an absolute scam

This website is an absolute scam. The site is unstable and burns through your AI credits. Customer service is also de-activated you cant speak to no agent. Because they know is a scam.

July 6, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

We're sorry to hear you feel this way. We'd like to clarify that our customer support is active, and while response times may occasionally be longer during peak periods, our team does respond to user inquiries.

If you've experienced technical issues or unexpected credit usage, please contact us at official@topview.ai with your account details so we can investigate your case and assist you.

Rated 1 out of 5 stars

I bought the Ultra Annual plan…

UPDATE (July 6 , in response to Topview's reply),Seedance 2.0 Mini video + 365 unlimited, "after purchase" = Mayıs 2027...Thank you for replying. But your own pricing page contradicts this: Seedance 2.0 Mini is a video model advertised as "365 UNLIMITED," so "video Unlimited was only 30 days" isn't accurate. Your image models also state the benefit is "available for 1 year after purchase" . I purchased on May 27, 2026, so that runs to May 2027. As a current prepaid Ultra Annual subscriber, I'm being denied a 365-day Unlimited benefit your live page attaches to my plan. I've asked support to restore it or provide a prorated refund, and I'll gladly update this review once resolved fairly.

first review :I bought the Ultra Annual plan specifically because video generation was advertised as "Unlimited," and I actively used it for daily production. After about 30 days, video Unlimited was removed from my account and replaced with an "Upgrade to Unlimited" upsell.
The unfair part: they are STILL advertising the same plan as "Unlimited" right now. Their live pricing page still says "use this model as much as you want, with no extra charge" for the video model , with no clear notice that it expires after 30 days. Meanwhile, their image models openly state "Available for 1 year after purchase," which proves they know how to disclose a time limit when they want to. For video, they don't.
Support confirmed my plan only ever had 30 days, and said newer "365-day Unlimited" promos don't apply to me , while continuing to advertise "Unlimited" to new buyers. I paid annually, up front, for a feature that was removed within a month. I've asked for restoration or a prorated refund.
If you're considering the Annual plan for "Unlimited" video: be aware it may only mean ,30 days. Ask them to put the exact duration in writing before you pay.i've already contacted support from my account email regarding this ,

May 26, 2026
Unprompted review
Topview AI logo

Reply from Topview AI

We're sorry to hear about your experience. However, we'd like to clarify that when you purchased your plan, the pricing page clearly stated that the unlimited video benefit was valid for 30 days. The later 365-day Unlimited campaign was a separate promotional offer introduced afterward and does not apply retroactively to earlier purchases.

We kindly ask that reviews reflect the information that was available at the time of purchase, as stating that the duration was not disclosed is inaccurate. Since you've already contacted our support team, we'll continue reviewing your case through your existing support ticket.

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