VistaPrint NL Reviews 

6,857
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Good products, arrived well packaged and pretty quick for a customized one. Would recommend business cards & shirts (as I bought those and they're as expected).

Company replied

Rated 5 out of 5 stars

At first, we had a slight issue with our order for a set of t-shirts (could happen to anyone), We are a business aswell so we understand. And so we called and asked for it to be rectified via their... See more

Rated 5 out of 5 stars

About 10 years ago I ordered mugs printed with my personal logo. They are stiil going strong! The print is fine after 10 years cleaning in the dishwasher. Very good quality! Last order one of the m... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the customer support team, especially Demi. She took full ownership of my request from the start and made sure everything was handled properly. What really stood out to... See more

Company details

  1. Prints and Signs Store

Written by the company

VistaPrint, een bedrijf van Cimpress, helpt kleine ondernemers om professioneel ontworpen, moderne marketing op maat te creëren met het assortiment producten dat zij nodig hebben om professioneel en voorbereid voor de dag te komen. Inderdaad, we zeiden assortiment. Het klopt dat we bekend staan om onze visitekaartjes en we hebben er miljarden geprint sinds de oprichting van VistaPrint door Robert Keane in 1995. Maar vandaag de dag biedt VistaPrint zoveel meer: een uitgebreid aanbod aan op maat te maken marketingproducten voor kleine ondernemers, ideeën van experts en assistentie voor degenen die wat hulp kunnen gebruiken en een eenvoudig, intuïtief proces voor degenen die precies weten wat ze willen. Alles bij elkaar opgeteld, kunnen onze klanten eenvoudig een consistente, samenhangende uitstraling ontwerpen die als een rode draad door hun bedrijf loopt, of dat nu in een winkel, online, op locatie of onderweg is. Daarmee kunnen ze zelfverzekerd voor de dag komen, wetend dat ze niet onderdoen voor de concurrentie en het heft nu meteen in eigen hand nemen. Want nu is niet alleen een uitdaging. Het is een kans. En VistaPrint doet er alles aan om ondernemers daarbij te helpen.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,857)

879 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend!

Good products, arrived well packaged and pretty quick for a customized one. Would recommend business cards & shirts (as I bought those and they're as expected).

June 15, 2026
VistaPrint NL logo

Reply from VistaPrint NL

Thank you for your kind feedback and recommendation! We’re glad to hear your business cards and shirts arrived quickly and as expected. We truly appreciate your support!

Rated 5 out of 5 stars

Loved the cards

Loved the cards, really nice material.

July 15, 2026
VistaPrint NL logo

Reply from VistaPrint NL

Thank you so much for your wonderful review! We're thrilled to hear that you loved the cards and found the material to be really nice.

Rated 5 out of 5 stars

Customer satisfaction first

My order was not entirely what I expected and I was a bit dissapointed. Vistaprint picked up on this and offered me to reprocess the order free of charge. That's what I call putting customer satisfaction first!!

July 10, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

Thank you so much for taking the time to share your experience. We truly appreciate your feedback and are so glad to hear that our team was able to jump in, turn things around, and make it right for you. Putting our customers first is exactly what we strive for, so knowing you felt that care means the world to us. We hope you absolutely love the new processed order once it arrives, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Floris helped me today and was amazing

Floris helped me today and was amazing. I needed help with my business cards and Floris sorted out my font and was amazingly helpful.
Also the quality is always amazing. Great service, thank you again.
Mathilde

July 9, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

Thank you for your wonderful review. We are delighted to hear you had such a great support experience and that we could help get your business cards just right. It is also fantastic to know you continue to be impressed with the quality of our products. We truly appreciate your kind words and look forward to working with you again.

Rated 5 out of 5 stars

Very content

Very, very amazing service and patience and opportunities they provide for you to design your marketing wear. I love the coaching they provide !

July 1, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

We’re delighted to hear that you’re very content with the service and that you had a positive experience designing your marketing wear. It’s great to know our support and guidance made the process enjoyable for you.

We truly appreciate your feedback and look forward to serving you again soon.

Rated 5 out of 5 stars

Mark was a great help with finding the…

Mark was a great help with finding the right product and making it the way we really wanted. He gets a 10 out of 10.

July 2, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again.

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. THEY CANCELLED MY ORDER AFTER 19 DAYS. THE WEBSITE SAYS I CANCELLED THE ORDER, I DIDN'T. I SPOKE WITH A 'PRINT REP' HAHA AND SHE CUT ME OFF WHEN I ASKED WHY IT HAS BEEN CANCELLED! DISGRACEFUL!!! SHOCKING SERVICE AND NOW I HAVE LOST FACE WITH MY CUSTOMER. PATHETIC!!

July 1, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

Thank you for your review submission. We are very sorry we were not able to print the business cards for you. We are also sorry for the level of service you received from customer care. Please be assured that this is not the experience we want you to have. Based on our checks, it seems we may have had some issues printing the logo that is on the cards. We are committed to maintaining your total satisfaction, so we are sorry we were not able to accomplish this for you. We have a team of designers who can assist you with making the necessary changes and placing a new order. Feel free to reach out to them directly via www.vistaprint.nl/ontwerp.

Rated 5 out of 5 stars

Very good!

Great website, great products, fast delivery and good prices!

August 15, 2025
VistaPrint NL logo

Reply from VistaPrint NL

Thank you for your fantastic feedback! We are thrilled to hear you enjoyed our website, loved the products, and were happy with the fast delivery and great prices. We truly appreciate your support and look forward to your next order with us.

Rated 4 out of 5 stars

as per design and order

as per design, on time, affordable

June 11, 2026
VistaPrint NL logo

Reply from VistaPrint NL

We're happy to hear the business cards were as designed and delivered on time.

Rated 5 out of 5 stars

We had lost our package

We had lost our package, however Vistaprint compensated this. Good service.

June 17, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

We are delighted that our support helped ensure your order arrived when you needed it. Providing timely assistance is something we take pride in.

Rated 1 out of 5 stars

Very disappointed

Very disappointed. I paid a significant amount for a custom design, but after a missed delivery and the package being returned to sender, VistaPrint refused to resend my order. The compensation offered was very low compared to what I had paid. Be aware of this policy before ordering.

June 15, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

We are truly sorry to hear about your experience and understand your frustration regarding the missed delivery, return to sender, and the compensation offered. To proceed, we have submitted a request on Trustpilot, so you may update your review, including your order details and the email address linked to your purchase. Your feedback has been noted and shared with the relevant teams for further review. We appreciate the opportunity to look into this further. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via 077 - 808 03 20.

Rated 1 out of 5 stars

Paid extra for shipping fee to make…

Paid extra for shipping fee to make sure my order will come on time. A day before the expected delivery I got an email that ot is delayed. Chat with the customer service and I waa told they will “just” refund the shipping cost. That’s easy for you to say but my event waa compromised. You could have told me 2 days or when I ordered it that you cannot produce it on time. Not a day before.

June 11, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

We sincerely apologize for the issue you're experiencing with your order and can understand your frustration. This is not the experience we would want you to have and can say that we've definitely dropped the ball on this one. We'll be sending you an email with additional information in order to better assist.

Rated 5 out of 5 stars

Good!

Good service, good communication, good products.

June 9, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

It’s great to hear that your ordering experience was seamless and that the print quality delivered was in line with what you anticipated.

Rated 5 out of 5 stars

Outstanding customer service and supportence.

I had a really great experience.
Your customer service was kind, fast, and very helpful.
I truly appreciate the way you handled my issue and helped me with a solution.
You made me feel valued as a customer, and I will definitely place more orders in the future.

Thank you again!

May 28, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.

Rated 5 out of 5 stars

Top!

Smooth process, fast delivery, exactly as ordred and good quality!

May 9, 2026
VistaPrint NL logo

Reply from VistaPrint NL

We're delighted to hear you had a smooth process and fast delivery.

Rated 2 out of 5 stars

Bad advise on files needed for…

Bad advise on files needed for transparent printing. The files were not suitable i sent but printing just went on without checking

April 23, 2026
VistaPrint NL logo

Reply from VistaPrint NL

Thank you for your feedback, and we’re sorry to hear about the issue with your file and the printing outcome. We understand your concern, especially if you expected the files to be checked before printing. This is not the experience we aim to provide. To help, we have taken action on your account. An email will be sent shortly with the details. We appreciate you bringing this to our attention and apologize again for the inconvenience caused.

Rated 5 out of 5 stars

Vista Print is a company that allows…

Vista Print is a company that allows you to use your imagination to create the perfect card, invitation, and monogramed items. They also provide their own designs. I have used them for years and never disappointed.

November 24, 2025
VistaPrint NL logo

Reply from VistaPrint NL

We're happy to hear that you've had such positive experiences using our services for your cards, invitations, and monogrammed items over the years. Thank you for your feedback!

Rated 5 out of 5 stars

My caps

Fantastic service and easy to design and apply. I'm very happy with my caps. Highly recommended.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Very great customer service

Very great customer service, dedicated to the delivery before time 🙏

April 10, 2026
VistaPrint NL logo

Reply from VistaPrint NL

Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again.

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