Good products, arrived well packaged and pretty quick for a customized one. Would recommend business cards & shirts (as I bought those and they're as expected).
Company replied
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Good products, arrived well packaged and pretty quick for a customized one. Would recommend business cards & shirts (as I bought those and they're as expected).
Company replied
At first, we had a slight issue with our order for a set of t-shirts (could happen to anyone), We are a business aswell so we understand. And so we called and asked for it to be rectified via their... See more
About 10 years ago I ordered mugs printed with my personal logo. They are stiil going strong! The print is fine after 10 years cleaning in the dishwasher. Very good quality! Last order one of the m... See more
Company replied
I had a great experience with the customer support team, especially Demi. She took full ownership of my request from the start and made sure everything was handled properly. What really stood out to... See more
VistaPrint, een bedrijf van Cimpress, helpt kleine ondernemers om professioneel ontworpen, moderne marketing op maat te creëren met het assortiment producten dat zij nodig hebben om professioneel en voorbereid voor de dag te komen. Inderdaad, we zeiden assortiment. Het klopt dat we bekend staan om onze visitekaartjes en we hebben er miljarden geprint sinds de oprichting van VistaPrint door Robert Keane in 1995. Maar vandaag de dag biedt VistaPrint zoveel meer: een uitgebreid aanbod aan op maat te maken marketingproducten voor kleine ondernemers, ideeën van experts en assistentie voor degenen die wat hulp kunnen gebruiken en een eenvoudig, intuïtief proces voor degenen die precies weten wat ze willen. Alles bij elkaar opgeteld, kunnen onze klanten eenvoudig een consistente, samenhangende uitstraling ontwerpen die als een rode draad door hun bedrijf loopt, of dat nu in een winkel, online, op locatie of onderweg is. Daarmee kunnen ze zelfverzekerd voor de dag komen, wetend dat ze niet onderdoen voor de concurrentie en het heft nu meteen in eigen hand nemen. Want nu is niet alleen een uitdaging. Het is een kans. En VistaPrint doet er alles aan om ondernemers daarbij te helpen.
Hudsonweg 8, 5928 LW, Venlo, Netherlands
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Good products, arrived well packaged and pretty quick for a customized one. Would recommend business cards & shirts (as I bought those and they're as expected).
Reply from VistaPrint NL
My order was not entirely what I expected and I was a bit dissapointed. Vistaprint picked up on this and offered me to reprocess the order free of charge. That's what I call putting customer satisfaction first!!
Reply from VistaPrint NL
Floris helped me today and was amazing. I needed help with my business cards and Floris sorted out my font and was amazingly helpful.
Also the quality is always amazing. Great service, thank you again.
Mathilde
Reply from VistaPrint NL
Very, very amazing service and patience and opportunities they provide for you to design your marketing wear. I love the coaching they provide !
Reply from VistaPrint NL
Mark was a great help with finding the right product and making it the way we really wanted. He gets a 10 out of 10.
Reply from VistaPrint NL
DO NOT USE THIS COMPANY. THEY CANCELLED MY ORDER AFTER 19 DAYS. THE WEBSITE SAYS I CANCELLED THE ORDER, I DIDN'T. I SPOKE WITH A 'PRINT REP' HAHA AND SHE CUT ME OFF WHEN I ASKED WHY IT HAS BEEN CANCELLED! DISGRACEFUL!!! SHOCKING SERVICE AND NOW I HAVE LOST FACE WITH MY CUSTOMER. PATHETIC!!
Reply from VistaPrint NL
Reply from VistaPrint NL
We had lost our package, however Vistaprint compensated this. Good service.
Reply from VistaPrint NL
Very disappointed. I paid a significant amount for a custom design, but after a missed delivery and the package being returned to sender, VistaPrint refused to resend my order. The compensation offered was very low compared to what I had paid. Be aware of this policy before ordering.
Reply from VistaPrint NL
Paid extra for shipping fee to make sure my order will come on time. A day before the expected delivery I got an email that ot is delayed. Chat with the customer service and I waa told they will “just” refund the shipping cost. That’s easy for you to say but my event waa compromised. You could have told me 2 days or when I ordered it that you cannot produce it on time. Not a day before.
Reply from VistaPrint NL
Reply from VistaPrint NL
I had a really great experience.
Your customer service was kind, fast, and very helpful.
I truly appreciate the way you handled my issue and helped me with a solution.
You made me feel valued as a customer, and I will definitely place more orders in the future.
Thank you again!
Reply from VistaPrint NL
Reply from VistaPrint NL
Bad advise on files needed for transparent printing. The files were not suitable i sent but printing just went on without checking
Reply from VistaPrint NL
Vista Print is a company that allows you to use your imagination to create the perfect card, invitation, and monogramed items. They also provide their own designs. I have used them for years and never disappointed.
Reply from VistaPrint NL
Fantastic service and easy to design and apply. I'm very happy with my caps. Highly recommended.
Very great customer service, dedicated to the delivery before time 🙏
Reply from VistaPrint NL
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