VistaPrint USA Reviews 

Maya was awesome. She put the social media icons on my business card for me. I could not have done it without her help. Thank you Maya, You rock.

I ordered double sided business cards with a pretty intricate logo on the thickest stock they offer. The quality is everything I hoped for. The price was less than I expected.

And the day after I placed the order, I needed to make a change to the card. You can actually call and talk to a polite, helpful person. And my change was no problem and incurred no additional expense.

Really well done…

VistaPrint called us to make sure we were satisfied with our product and when discovering there were concerns, followed up and quickly offered a full refund. Very professional and responsive.

Mediea really helped make things right with my order. I was really upset but I’m glad vistaprint hires people who really care about their customers.

I had reordered some business cards because the QR code wasn’t working so I fixed it just to realize while giving a costumer a card that my phone number was incorrect I spoke with a Mediea and she helped me fix my card free of charge and sent it rush delivery I am a happy costumer will buy again.

The foam boards and custom stamp I received were of great quality and arrived more quickly than quoted. I made a mistake on my business card order, and the customer service from Bernadette was awesome. She helped me sort out the mess and reorder. A very happy customer who will be returning. I would highly recommend the quality of Vistaprint's products and customer service.

The customer service person mark alven I spoke with was 100% stellar at his job and so patient!

Neslyn made my experience quick and seamless.

Superb assistance! Very patient and knowledgeable and really helped to make the whole process so much easier so well worth the extra money if you don’t know what you are doing like me !

Placed an order and it never showed up. Contacted support to get my order to me and they were of no help. Their only suggestion was to re order and wait again. Won’t do business with vista print again.

I am really happy. I ordered business cards, door haggers and a stamp. The color of the the door haggers was perfect, but the business cards color was not brand color as the door haggers. The color was off. I contacted customer service via the chat and I got answered by Gabby. This person took the time to answer my in a fiew minutes. I sent a picture of the cards and door haggers. And VistaPrint will send me the card over again. The original order was to be received by July 16th. I received 1 week before expected. Now the beautifull thing is that the new cards will be arriving for July 15th. I am really happy with the service. I will receive the second print on orginial delevery date. Thank you Gabby for your assistant. I am a satisfied customer.

Jose Marie was fantastic and was able to edit my design within the chat box. (Very Cool)

Great company. I’ve been ordering from them for years. Had a mistake on my part and they gave me a one time fix for free. excellent customer service. Gabby J was very nice chatting with. Highly recommended.

I am extremely disappointed with my recent experience with VistaPrint, particularly with both the Customer Service and Tax Exempt departments.

What should have been a simple update to my tax-exempt status turned into a week-long process with little communication and no sense of urgency. Despite providing the required documentation, I experienced repeated delays and had to continually follow up for updates. It seemed as though no one was taking ownership of my request or understood the impact the delay was having on my business.

Because my account was not updated in a timely manner, I was unable to place a large business order when it was needed. As a result, I lost that order and the opportunity associated with it. This was completely avoidable had VistaPrint processed my tax-exempt account promptly.

For a company that serves businesses, I expected much better customer service, faster response times, and greater accountability. Instead, I was left waiting for over a week with no resolution while my business suffered the consequences.

I hope VistaPrint takes steps to improve communication between departments, streamline the tax-exempt approval process, and recognize that delays like this can have real financial impacts on customers. Unfortunately, based on this experience, I cannot recommend VistaPrint to other businesses that rely on timely service.

I had the awesome experience of working with Maya. She immediately understood my issue and was able to bring about a helpful resolution. Thanks Maya!

Issue Resolved - My order was not quite what i was expecting. The staff at Vistaprint went above and beyond to make sure I was satisified with my order.

Had a fantastic experience working with Win. She helped me design business cards, t-shirts and accomodate design changes with great attention to detail and patience. Highly recommend her work and the Vistaprint platform.

I've ordered product before from VistaPrint but never for shirt embroidery. I placed an order and within an hour I received an email saying my image was not clear enough. They showed a better version of my image to approve, if I liked it. I did. The whole interaction took all of 2 minutes. It is nice to know that they took the time to review.
I informed a customer service rep that we are a 501(3)(c) charity and gave the info. I did not expect to be able to use the discount on this purchase since it was already ordered. The re-entered the purchase and issued a refund for the difference! When time to make a bulk purchase, I will be using VistaPrint.

As a new team member to this practice, the doctor was use to ordering office supplies. I advised him it would be easier to allow me as their OM to do those mundane kinds of things, he was a little hesitant but finally handed his UN & PW. Well of course none or both was incorrect and he has access to this things on his personal computer@ home. Started this project @ 9:30 AM spoke to 2 representatives and all to of a fail, neither were able to accomplished what I was requesting. Both said they could NOT even take order over the phone :( After lunch I gave up and started my own account and called to ask if if they could@ least locate his own account to transfer one of the business cards we no longer had in the office. The rep claimed she could not even find his old account with his UN: email, second one did find it successfully but of course unable to MERGE accounts. I gave them one more shot and Mikey or Michael answered, he was a sent from GOD because he was magically able to do BOTH of the things the prior two representative were NOT or were not willing to do the work. It took Mikey less than 30 mnts, I spent over an hour with the 1st one and 30 mnts with 2nd. He was able to pull out his MAGIC and got us both cards on my new account and ordered. I am so grateful to him, please I suggest you train your reps BETTER and look deeper into finding what your current clients are looking for. I was one phone call away from just starting with a new local company.

Sincerely
Sylvia Bueno