VistaPrint UK Reviews 

31,206
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,805 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, noting that items like business stationery, banners, and custom packaging look vibrant, crisp, and professional. People also deeply appreciate the remarkably swift delivery and the incredibly helpful support team, who readily assist with fixing design mistakes and ensure urgent orders arrive right on time. Some reviewers were not happy with occasional quality control issues, mentioning items arriving damaged, heavily scratched, or featuring major printing errors. A few consumers additionally experienced frustrating shipping delays and unexpected courier problems that seriously complicated receiving their packages safely.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting outstanding print quality and... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with the excellent print and product... See more

Delivery service

Consumers find delivery service to be positive and consistently report impressively fast shipping times. Many... See more

Order

People report ambiguous experiences with order processing, highlighting a wide range of outcomes. While many... See more

Service

Users describe positive interactions with service, highlighting great support, quick order handling, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely thrilled with my new printed boxes for our candle range! 🌟 I designed them myself using Vistaprint’s design studio, and I couldn’t be happier with the results. The quality of the print... See more

Company replied

Rated 5 out of 5 stars

Excellent quality …order handled very quick ..impressive service and tracked delivery..5 star service . The software improvements made over recent times is a lot better then a few years back…then not... See more

Company replied

Rated 5 out of 5 stars

Exceptional thats all I can say! So we had our table plan printed for our wedding but it arrived damaged in transit. Vista print didnt even quibble and sent out a replacement this one then got lost... See more

Company replied

Rated 5 out of 5 stars

Able to use an existing download image to create promotional Key Fobs for our rental properties. This was simple/straight forward to achieve using VistaPrint's design support tools. The key fob's are... See more

Company replied


Company details

  1. Digital Printing Service
  2. e-Commerce Service
  3. Graphic Designer
  4. Prints and Signs Store
  5. Promotional Item Store

About VistaPrint UK

Written by the company

Shop Now Design Services Create a Website Ideas & Advice VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in.

 

We offer a wide range of customisable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.

 

When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

31K reviews

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4.4

All reviews

(31,206)

3,571 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really liked designing my own logo for…

Really liked designing my own logo for flyers and business cards. Came better than I expected, quality good, arrived before due and will be ordering again.

August 27, 2026
VistaPrint UK logo

Reply from VistaPrint UK

We are thrilled to hear that you enjoyed designing your logo and that the quality of your flyers and business cards exceeded your expectations.

Rated 5 out of 5 stars

My interaction with the staff

My interaction with the staff, willing to support especially where I am not so good with technology. Always willing to help and that is why I keep coming back for my printing with vista. They are respectful and know their job. I am grateful and I hope their support is universal.

August 23, 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you so much for taking the time to submit your review! We truly appreciate your kind words and continued support. We’re especially happy to hear that our staff has been helpful, patient, and respectful when assisting you with your printing needs. We look forward to assisting you with future products of interest.

Rated 5 out of 5 stars

Excellent product

Excellent product. A bit expensive but good quality and prompt service.

August 27, 2026
VistaPrint UK logo

Reply from VistaPrint UK

We are pleased to hear that you were happy with the quality of your order and the prompt service you received. Also, we appreciate your perspective on the pricing, as this feedback helps us better understand where we can continue to improve. Thank you for choosing VistaPrint.

Rated 5 out of 5 stars

Great company

Great company
Good design and arrived on time
Thanks
Keep up the good work

August 27, 2026
VistaPrint UK logo

Reply from VistaPrint UK

We're happy to hear that you're pleased with the timely delivery and quality of your order.

Rated 5 out of 5 stars

absolutely over the moon with my…

absolutely over the moon with my photobook, it's beautiful and worth every penny

August 27, 2026
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Reply from VistaPrint UK

We are absolutely thrilled to hear that your photobook turned out so beautifully. We truly appreciate your support and look forward to your future orders.

Rated 5 out of 5 stars

Retirement banner

Website is great, easy to order, product very good quality, and price very reasonable.

August 26, 2026
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Reply from VistaPrint UK

We are thrilled to hear that you had such a smooth ordering experience with our website. It is wonderful to know that you found the process easy.

Rated 5 out of 5 stars

I was able to speak to a member of your…

I was able to speak to a member of your design team who was able to resurrect existing signs that I couldn't find on my account and easily update them. They arrived very well packaged in three different parcels on two different days.
Only improvement... I would have liked to have had more drilled holes on my signs that were 100cm long.

August 26, 2026
VistaPrint UK logo

Reply from VistaPrint UK

We're pleased to hear that you're happy with the level of service received from our team member and are happy the product met your expectations. We'll have your feedback regarding the holes passed on to the relevant team for review.

Rated 5 out of 5 stars

Excellent product AND service

Excellent product. When they arrived, they were better than I could ever have imagined. Equally, I needed the help service and when I contacted on live chat, I was put through to a REAL PERSON who helped solved my issue so quickly and perfectly and was so decent. I pray VistaPrint NEVER stops being this fabulous. I'll use this company and recommend this company forever.

August 24, 2026
VistaPrint UK logo

Reply from VistaPrint UK

We’re thrilled that your order exceeded expectations and that our Customer Support team was able to resolve your issue quickly. We truly appreciate your support and recommendations!

Rated 5 out of 5 stars

Good experience

Good designs, prices and delivery as stated. Quality products

August 26, 2026
VistaPrint UK logo

Reply from VistaPrint UK

We're delighted to hear that you're pleased with the product quality, prices and delivery. Thanks for sharing.

Rated 4 out of 5 stars

Excellent service and product

Product was received on time and was of acceptable quality. My only criticism would be that I would like a larger choice of colours ( more were available several years ago)

August 25, 2026
VistaPrint UK logo

Reply from VistaPrint UK

We are delighted to read your order arrived on time and met your expectations in terms of quality. Furthermore, we appreciate your suggestion regarding a broader selection of colours, and we will make sure your feedback is shared with the relevant teams for review and consideration.

Rated 5 out of 5 stars

A mistake in my order that was sorted…

A mistake in my order that was sorted out super fast and delivered very quickly.. thank you Vista, a service I have used for many years and will continue to do so.

August 24, 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your kind feedback! We’re glad we could resolve the issue quickly and get your order delivered promptly. We truly appreciate your continued support over the years!

Rated 5 out of 5 stars

Great overall album

Great overall album; assistance given when asked and very prompt delivery. Would just say it would be nice to add a few words on the front cover - I did this on one of your albums - albeit nearly 7 years ago! would be a nice finishing touch. However, very pleased and hope the gift will be well received. Thanks as ever.

August 25, 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your feedback! We’re glad you’re pleased with the album, the assistance you received, and the prompt delivery. We also appreciate your suggestion about adding a few words to the front cover. Not only that, but we’ll be sure to share this feedback with our team.

Rated 5 out of 5 stars

The overall experience was done without…

The overall experience was done without any issues

August 25, 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your feedback. We are pleased to hear that your overall experience was smooth and hassle-free. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Very good

Used in so many occasions, lovely print services, affordable and reliable.

August 25, 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your continued support! We are delighted to be part of so many occasions and are thrilled to hear that you find our print services affordable and reliable. We truly appreciate your kind words and look forward to serving you again!

Rated 3 out of 5 stars

Not that great on delivery.

Not that great on delivery.

August 18, 2026
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Reply from VistaPrint UK

We’re sorry that your order arrived slower than you expected and apologize for the inconvenience. While the order was not delivered late, we understand that the shipping method selected took longer than you anticipated. For future orders, please don’t hesitate to contact our Customer Support team to discuss available shipping options and fees before placing your order. For assistance, please contact us directly at: https://www.vistaprint.co.uk/customer-care/help-centre/. We’re here to help!

Rated 5 out of 5 stars

Reliable and fast

Really easy, quick, simple to use and the customer service is always friendly, quick and easy to contact.

April 20, 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your wonderful feedback! We’re so glad you find our service quick, easy, and reliable, and that our Customer Care team has been friendly and helpful. We truly appreciate your support.

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