I’ve used this site for both cards & calendars, nice to use photos throughout the previous year for the following years calendars, wee Christmas presents, & always found it easy to use & reliable... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
We offer a wide range of customisable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.
When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve used this site for both cards & calendars, nice to use photos throughout the previous year for the following years calendars, wee Christmas presents, & always found it easy to use & reliable for delivery.
If there’s 1 thing I’d like to see change it is this, I’d like to have more options within the building process.
Overall though I’d recommend it for its price, product & delivery.
Reply from VistaPrint UK
Very helpful when I realised I needed matte finish on my labels. Shiney gloss is not good for packaged labels.
Reply from VistaPrint UK
I did unfortunately have some printing and quality issues with my wedding invitations, however, I spoke woth Gara M this evening who was amazing! They ask some details, apologied and really understoof how important the invited were to me. They then ordered me replacement invitations at a more premium quality and let me adjust the finish to be sent ASAP.
I was quite upset when I received them initially but all that has been completely wiped away due to Gara customer service and for that reason it wouldn't put me off for ordering again. Thank You again Gara!
Reply from VistaPrint UK
Invitations arrived with a date 19 years in the past. Myself and my partner checked the date before we ordered. It was 2027 we received 2007. No quality control is done according to chat unless its colour or placement. Buyer beware.
Reply from VistaPrint UK
A big one of those springy boards with a vinyl graphic insert designed in the tools provided by Vistaprint themselves. It looked amaaaaazing. Nephew's gardening business.
Reply from VistaPrint UK
A great experience!
We loved our product, and the service was so good and easy to use! Thank you :)
Reply from VistaPrint UK
Easy to use. Very efficient and quick customer service. I had some design issues and the customer service helped me immediately. Highly recommend.
Reply from VistaPrint UK
I experienced a problem with the delivery of my order, but this was sorted out very quickly after a phonecall with Vistaprint help. Thanks
Reply from VistaPrint UK
Quick delivery and very pleased with the quality and price
Reply from VistaPrint UK
Thank you VistaPrint UK for your service. I was very impressed with the quick dispatch and shipment of my order - far from the estimated time of dispatch. Also, the customer service advisor that I spoke to at the ordering stage was very helpful.
It is very fair to say that I am satisfied with the service I received and would recommend VistaPrint to people I know.
Reply from VistaPrint UK
Reply from VistaPrint UK
Totally waste of money & time . Will not suggest anyone to you their service . I ordered the stamp in few days only the stamp got dry and poor quality. When I reached their customer service in the middle of the chat they disappeared. I will not suggest anyone to buy their product .
Reply from VistaPrint UK
I am a loyal, long term customer, since day 1 I was extremely happy with the quality and service, my number 1 choice for any products from business cards/flyers to gifts ideas etc. Would definitely recommend!
Reply from VistaPrint UK
We use vistaprint as they are quick and easy to use
Reply from VistaPrint UK
Reply from VistaPrint UK
Is this even legal? I've been purchasing items from VistaPrint for a number of years. Recently I ordered a pop up banner, and when it arrived there was damage to the backing print and to the 'hole' in which the stand fits. The banner didn't stand. I assumed I could return the item. However, Vistaprint don't do returns, apparently, according to their agent, there is nowhere to return it to! Is this even legal under UK consumer law? Because, according the VistaPrint, its UK customers have no rights! The agent also informed me, that because I chose an economy model I must accept it being a bit rubbish. Good grief, what happened to customer service? The moral of this sorry tale is, just don't buy anything from Vistaprint, because, even if it arrives damaged, you won't get your money back!
Reply from VistaPrint UK
Got an issue with my order but customer service was great and got me sorted in no time
Reply from VistaPrint UK
Happy with the bookmarks I ordered. An easy process and received on time. Good quality and an excellent price.
Reply from VistaPrint UK
Reply from VistaPrint UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.