vertbaudet Reviews 

3,841
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 339 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and unique designs of products, finding them to be of good value and durable, especially for children's clothing. Many appreciate the wide selection of items available and generally find the website straightforward and easy to use for placing orders. However, some customers noted issues with delivery services, including parcels being lost, arriving late, or containing broken items. A few other people also felt the website could be improved, citing difficulties with address fields or the search function.

What people talk about most

Product

Clients share positive opinions on product quality, with many consistently praising the great quality of... See more

Quality

People report positive experiences with quality, consistently praising the good quality of products,... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and hassle-free,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing frustration over lost... See more

Website

Consumers generally express satisfaction with the website, finding it easy to use and navigate, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent quality products, good value - especially in the sale. Website could be better - the back button function after exploring an item often does not return you to the correct place in the search... See more

Rated 4 out of 5 stars

Really nice product and clear instructions to place order. I subscribed because I was promised another £15 discount, but on check out there was no where to put the code - very annoying. Also promised... See more

Rated 4 out of 5 stars

Superb selection of mobiles and pressies for my grandson! The only reason the response is not a five is the difficulty I had trying to put in my address. I dont have a building or house number and... See more

Rated 4 out of 5 stars

Despite having great products, the website and marketing is a let down. Website search is exact keyword match and has no intelligence (had to go back to google to find an item). The promotion T&C is n... See more


Company details

  1. Baby Store
  2. Baby Clothing Store
  3. Children's Clothing Store
  4. Children's Furniture Store
  5. Corporate Campus
  6. Maternity Store

Written by the company

Vertbaudet is a pure player and a European leader in the world of children, with 8 different sites, more than 100 million visits and 20 million products sold per year. With our expertise and creativity, Vertbaudet has developed exclusive ranges which meet the needs of children (0 to 12 years) and mums: Fashion, Home, Nursery, Toys and Maternity Products. Vertbaudet has 3,500,000 customers across Europe.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.8

All reviews

(3,841)

324 reviews in the last 12 months

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Rated 3 out of 5 stars

Needed to exchange item but could not…

Needed to exchange item but could not do this tried to ask for replacement but had to re order causing me to purchase more or pay delivery , they answered my email very politely but didn’t solve the problem. Trysted twice to get this sorted but no voucher code for free delivery as other item was faulty , they ask for feed back but do nothing about it . Shame

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

I've been buying from Vertbaudet for 30 years!

I first started buying from Vertbaudet when my son was little - he's 29 now! My daughter is 38 and I didn't know about Vertbaudet when she was young, but she has two little girls now, so I'm buying from them again - you could say I've come full circle! It's a new experience now though, because it was a catalogue and telephone ordering when my son was young. I found the whole process easy and the website was easy to navigate - ordering process was a doddle! I've always loved Vertbaudet clothes and when my son was young, they were the only clothing brand to do the elastic and buttons on the inside of the trousers and jeans - that was a revelation because my son was very skinny as a child! I'm expecting the same good quality as before and I'm looking forward to buying more things for my granddaughters from Vertbaudet in future!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

used Verbaudet years ago when my kids…

used Verbaudet years ago when my kids were little ,new granddaughter so i thought i would check them out again .Great sale prices just hope the quality is still as good as it was ,free delivery too which is always helpful .I am hoping to use them again and again as love the styles.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good Quality and Great Value

Vertbaudet is a great place to shop for an early teen girl's wardrobe. The website is easy to use, the clothing is stylish and age-appropriate, and there's a good balance between everyday basics and trendier pieces. I found the prices reasonable, especially with the regular offers, and the sizing guidance was useful. Overall, it made shopping straightforward and I'd happily use it again.

July 4, 2026
Unprompted review
Rated 4 out of 5 stars

Really nice product and clear…

Really nice product and clear instructions to place order. I subscribed because I was promised another £15 discount, but on check out there was no where to put the code - very annoying. Also promised free delivery was not available.

June 26, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered two pairs of trousers for my…

I ordered two pairs of trousers for my son, they were too small so returned them both. They have only refunded one pair. I’m awaiting a reply from them.

It’s put me off buying again. I was going to order the next size up once they are back in stock but won’t be if this is not sorted quickly and efficiently

June 18, 2026
Unprompted review

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