My watch was faulty so I got in touch with the customer service team. Both Kasia and Mia were really great. Both so professional, the whole process was smooth and was a breath of fresh air compared to... See more
Company replied
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Created with AI, based on recent reviews
We're Trendhim. We're a men's accessory company. To us. Men’s accessories are not about dressing up for special occasions, or reserved for a specific group of men. It’s not about gimmicks or necessarily looking good. It’s about expressing yourself, telling your story, and one way to do that is through the smaller things you wear, accessories. We want to help men tell their story. All kinds of men, all kinds of stories. We design fashionable, affordable and quality men's accessories, and sell directly to consumers online, worldwide. We do this through our own portfolio of brands, that each help men tell their story in different ways.
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Reply from Trendhim
The reason I am responding to your request is that
Firstly, I am delighted to do it.
Second, I ordered and purchased on Sunday 23rd inst and received my purchase on the 25th of the inst.
To me that is fantastic. Ten out of ten.
Reply from Trendhim
My watch was faulty so I got in touch with the customer service team. Both Kasia and Mia were really great. Both so professional, the whole process was smooth and was a breath of fresh air compared to some other companies I have dealt with. I just had to send a pic of the issue with my watch and they sorted it out and knew there was an issue and sent out a replacement. Its good to get excellent customer service 👌
Reply from Trendhim
Extraordinary. Delivered within 24h. From Denmark! I've ordered a tie and a pocket tissue. Colour just like on the picture, good quality.
Reply from Trendhim
I bought a black leather & brushed stainless steel bracelet for my son's birthday. Really good quality & beautifully engraved. Great value for money, excellent customer service, and very fast delivery with regular updates on UPS tracking status of the parcel. I would definitely order from this company again. On a minor note, I opted not to pay extra for gift wrapping as I wanted to wrap it myself but it should have been wrapped in a sheet of tissue paper to protect it from damage, instead of just being placed in a regular non-padded brown envelop. Overall I am a very satisfied customer and I know my son will love the bracelet.
Reply from Trendhim
My order came from Denmark to Southern Ireland over night.
What a service.
I was also very pleased with the product that I ordered.
Great service
Reply from Trendhim
Reply from Trendhim
Fast delivery and excellent quality of watch for money.
Reply from Trendhim
The quality of their products are exactly what they say they are...their efficiency second to none,why would you go anywhere else...
Reply from Trendhim
Very easy to find what you want on website and order. Fast delivery to your door you couldn't ask for anymore
Reply from Trendhim
Ordering process & delivery worked fine. Product showed up within a few days.
Product quality a little dissappointing as it broke after only a few days wearing. This can happen so will reserve judgement for the moment.
Contacted company by email with photos and details. Replacement product was dispatched immediately with a next day service which is great customer service. Hopefully the replacement will be better.
Reply from Trendhim
Again, this is another great experience with Trendhim. Delivery was quick and the quality of the bracelets ,amazing
Reply from Trendhim
Got the watch box which was fantastic great quality then I was missing a watch roll and within 15 minutes I had another on the way, the roll was missing in transit and they sent one in minutes, amazing customer service
Reply from Trendhim
prompt, efficient service - order arrived as specified, clean and neatly packaged. On this showing I would thoroughly recommend ordering from Trendhim
Reply from Trendhim
Quick delivery. Never a problem to deal with this company. Slightly disappointed with the product. Very thin band . I thought it was thicker and wider but still a lovely product
Reply from Trendhim
Quick delivery, item looked as shown. Quality could be better for the price but still acceptable
Reply from Trendhim
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