Tradeling Reviews

384

•

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt assistance, outstanding professionalism, and absolute dedication when handling various customer inquiries. Many people note that customer representatives are extremely helpful, polite, and efficient when resolving issues and making the entire purchase process completely smooth. However, some people mentioned occasional problems regarding product quality, such as items arriving without essential components. A few consumers also experienced unexpected delivery delays, scheduling inconveniences, or felt that overall supplier coordination could be significantly improved for better satisfaction.

What people talk about most

Staff

Customers consistently report positive experiences with staff, praising the team for being extremely helpful,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and... See more

Service

Users describe positive interactions with service, highlighting helpful and efficient support from... See more

Product

Customers consistently note ambiguous experiences with product quality and orders. While many reviewers... See more

Delivery service

Consumers find delivery service to be efficient, highlighting very fast shipping times and on-time arrival... See more

Reviews shaping this summary

Ordered 2 perfumes for very low price. Usually this perfume costs (original) 850 AED but I got for 200 AED. After full review of the delivered perfumes found out that perfume isn't original. B... See more

Company replied

I had an excellent experience with customer service. I was assisted by (Reema )who went above and beyond to help me with my issue. They were patient, knowledgeable, and made sure I fully understood... See more

Company replied

It was very happy with Ms riya Gupta, Big thanks to Riya Gupta for her great support! She listened carefully, explained everything clearly, and resolved my issue right away. Really appreciate her posi... See more

Company replied

Excellent customer assistance provided by Miss. RIYA. She provided with the exact information I was looking for, and also explained the reason behind the delay. She made sure to call me back to assure... See more

Company replied

Company details

Written by the company

Tradeling stands as the MENA region's leading and most extensive business-to-business marketplace, dedicated to streamlining the purchasing process for both buyers and sellers. We are at the forefront of shaping the B2B landscape, supporting both large and small corporations in their business growth.

Contact info

Dubai Airport Free Zone, Dubai, U.A.E.
0097144910000
support@tradeling.com
www.tradeling.com

4.6

Excellent

384 reviews

5-star

4-star

3-star

2-star

1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

3 days ago

I recently started using Tradeling's…

I recently started using Tradeling's FBT program and Riya Gupta made the entire experience outstanding. She walked me through every step, from listing, approvals, logistics and warehouse coordination. All involving different teams within Tradeling. For someone new to the process, it could have been overwhelming, but Riya kept everything smooth and stress-free. What impressed me most was her proactive approach, she stayed ahead of potential issues and communicated clearly at every stage. Highly recommend working with her.

September 4, 2026

Unprompted review

Reply from Tradeling

3 days ago

Thank you for your kind words! We're delighted to hear about your great experience. Riya and our team always strive to provide excellent service. Looking forward to serving you again! 😊

5 days ago

Thank you riya for your help i trust…

Thank you riya for your help i trust you and yoy help me fast really appreciate

September 2, 2026

Unprompted review

Reply from Tradeling

4 days ago

Thank you for your 5-star rating! We truly appreciate your support and are delighted to know you had a positive experience with Tradeling. Your feedback motivates us to continue providing the best possible service. We look forward to serving you again soon!

Aug 28, 2026

Good experience

August 28, 2026

Unprompted review

Reply from Tradeling

Aug 28, 2026

Aug 27, 2026

Great Experience with Tradeling

I had a great experience with Tradeling.com. The platform is easy to use, professional, and offers a smooth experience from start to finish. The support team was also very helpful and responsive.

Special thanks to Riya for her excellent support, professionalism, and dedication. She made the whole experience much easier and was always helpful when I needed assistance.

Highly recommended!

August 27, 2026

Unprompted review

Reply from Tradeling

Aug 27, 2026

Very good

Very good
Good dealing
And good price

August 27, 2026

Unprompted review

Reply from Tradeling

Aug 27, 2026

Aug 26, 2026

Amazing Riya

August 26, 2026

Unprompted review

Reply from Tradeling

Aug 27, 2026

Aug 26, 2026

Riya provides excellent

Riya provides excellent, reliable customer support with great patience and professionalism. Keep up the good work!

August 26, 2026

Unprompted review

Reply from Tradeling

Aug 26, 2026

Costumer service good

August 26, 2026

Unprompted review

Reply from Tradeling

Aug 26, 2026

Thanks for supporting team for my order.
Specially thanks to sharp support from Riya. All the best. Hope to get the same service in future

July 30, 2026

Unprompted review

Reply from Tradeling

Jul 30, 2026

Good service

July 30, 2026

Unprompted review

Reply from Tradeling

Jul 30, 2026

Thank you for your 4-star rating! We truly appreciate your support and are delighted to know you had a positive experience with Tradeling. Your feedback motivates us to continue providing the best possible service. We look forward to serving you again soon!

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