Transa Travel & Outdoor Reviews 

I had a positive experience with Transa Travel&Outdoor, as their customer service was friendly and helpful. The website was easy to navigate and made it simple to find what i needed. However, my order was delayed upon delivery, which was a bit disappointing. I'm satisfied but hope for faster shipping in the future.

I ordered two shirts on 04.09.2025 and I received a order confirmation. Then during 4 days silence, no shipping information mail, I have called three times to find out the whereabouts of my order. Promised to ship one, no mail confirmation received. By calling the third time a finally got an email confirming the shipment of only one(1) of the shirts. The second ???
They have to upgrade/improve their personnel to give a better SERVICE..for the online services.

I placed an order with Transa.ch two weeks ago, but to my dismay, I still haven’t received it. After waiting for such a long time, I contacted their customer service, hoping for assistance or an explanation. Unfortunately, their response was far from helpful. They simply suggested that my package was delivered and might have been stolen and directed me to the police to file a claim with my liability insurance.

This response was extremely frustrating. As a customer, I expected Transa.ch to take more responsibility and offer a solution, but instead, they shifted the burden onto me. The lack of proactive support, delayed communication, and absence of any meaningful resolution have left me incredibly dissatisfied.

What makes this situation even more disheartening is that I had been eagerly waiting for these products to prepare for an upcoming trip. I had planned my activities around these items, but now everything is delayed, and my plans are completely ruined. The frustration of not being able to rely on my order and the lack of support from Transa.ch has been incredibly disappointing. What was supposed to be an exciting and well-organized experience has now turned into a stressful and disheartening situation.

As a customer who values good service, this experience has made me seriously reconsider my future purchases from Transa.ch. I strongly urge them to improve their customer service, take responsibility for lost packages, and offer more support to their customers in the future.

I can only thank customer support team who contactd me via email to inform me of a minor delay in delivery that a product ordered online will face. It's not a big problem for me and I understand that it's not company's fault, but because of a small adminstrative issue.

Therefore, I'm very happy to recomend ths company.

Not only do I like this company but it s also popular for my brother.
And I had a good experience working with them to fulfill a wish for his birthday. (Ordering and shipping, as well as payment, were convenient)

It's very easy order and pay.
basic necessities were additionally packaged in plastic and were in a package that matched their size, which was additional advantage.
The filler material is saved. Nice! This is a concern for the enviroment

Basic necessities are as described, size, layout. I really like them all.

I like to take inspiration from their stores.
I ordered a jacket from Montane. Because many people know that it is very high-quality, has a good shape.
The sleeves are long enough and hood can be easily adjusted individualy

For some reason unbeatable price. Super quick handling. Very good online e-shop experience (this is rare). And a hand-written thank you for my order <3

Fast delivery / great product

one item in the order never arrived (item 293278-008 in order VA772117)

Good products, good selection, friendly and quick service.

Quick delivery fulfilment. I thought it was a bit strange to receive the knife in a ziplock and not the original packaging. The knife seems slightly used which I find unacceptable

Two of the five items that I ordered (and were displayed as available) were not available. The delivery took much more time than expected. The staff was very kind and always very responsive to my emails though.

Easy, fast and clear! Fast delivery. A very good experience

Alles oka tip top

I received the pack I ordered the day after placing the order - and the pack was at 30% of full price - very happy with teh service and trhe merchandise!

Great, fast shipping! 😊

Second purchase for me. Fast and reliable. High-end authentic goods, brands I know and use.

Very straightforward, simple and very efficient.
Thank you !

Overall great experience:
• emails with status of the order and delivery date
• fast processing
• quick delivery
• items nicely wrapped

as previously explained to support staff. I tried to order an item. After going through various steps of the ordering process when it came to place the order the system returns to the beginning of the process. I tried multiple times, closed my window, opened a new window but the system refused to work.

Fast delivery and efficient