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TopCashback Reviews 

164,504
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 10,397 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the intuitive platform for its seamless navigation, simple website design, and remarkably quick payouts transferred directly to their personal bank accounts. People genuinely appreciate earning valuable cash rewards effortlessly on everyday online shopping, alongside significant savings on essential household services like insurance and energy. However, some people mentioned that certain online purchases failed to track properly and that resolving missing reward claims through support proved frustratingly slow. Consumers also expressed clear frustration when larger transaction amounts were unexpectedly declined or took an extremely long time to finally become payable.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently praising how easy the platform is to... See more

Payment

Customers consistently note positive experiences with payment, highlighting that payouts are generally easy... See more

Value for money

Consumers find value for money to be an exceptional experience, expressing deep satisfaction and appreciation... See more

Website

Reviewers mention positive feedback about the website, highlighting that it is simple to use and offers a... See more

Refund

Clients share ambiguous opinions on refund experiences. While some reviewers report receiving their money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I get cashback for going through this site to make online purchases, so what's not to love? Some amounts are small, but some are considerable in relation to what you purchase. In may case, I book acco... See more

Company replied

Rated 5 out of 5 stars

Very straight forward to claim your money earned. Top cash back also regularly contacted me to say it was there waiting. Instead of bank transfer can also link your money to eg supermarket/restaurant... See more

Company replied

Rated 5 out of 5 stars

Easy to use. Select the retailer you are going to buy from. Click their link to complete purchase and get a cash reward paid into your TopCashback account which can be withdrawn to your chosen bank a... See more

Company replied

Rated 5 out of 5 stars

I have used TopCashback for 10years and received nearly £1150 cash back. Most of my purchases were for annual car, travel and breakdown insurance. I never buy unless I'm happy with the undiscounted p... See more

Company replied


Company details

  1. Cashback Provider

Written by the company

About This Company
Save money with the UK's leading cashback site with 15+ million members already using TopCashback! Over 5,500 brands pay us when you shop and we share that cash with you. Join now to save £100s each year.
How It Works
Every time you click through and purchase something from one of the retailers featured on our site, the retailer pays us a commission for referring you to their website and we pass this commission back to you as 'cashback' – it’s simple! You can withdraw your cashback with a gift card from your favourite retailer, donate it to charity, or add it straight to your bank account, the choice is yours!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

165K reviews

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4.6

All reviews

(164,504)

9,661 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve had a consistently great…

I’ve had a consistently great experience with TopCashback. The platform is easy to use, payouts track reliably, and the savings really add up without any hassle. Customer service has also been helpful whenever I’ve needed support. It’s one of the few cashback sites that genuinely feels rewarding to use.

September 1, 2026
Unprompted review
TopCashback logo

Reply from TopCashback

Hi Knopa,

It's nice to hear our offers are easy to use

Best wishes
Phil

Rated 1 out of 5 stars

Completely unreliable

Completely unreliable. 2 out of 4 of my completed purchases did not track, even though I 100% made the purchases via TopCashback. I raised claims for both and both transactions were logged in my user history, but all the retailer needs to say is that it didn't work, and you have missed out on cashback that could have been obtained via other websites. One of the purchases was for an expensive JL laptop, and there were numerous other cashback options with other sites, that I wish I had used. Customer service just quote their T&Cs when things don't track, so it is pointless raising a claim. I have deleted my account and will never use it again. Quidco has been MUCH more reliable over the years and I will be using that as my primary cashback site again.

September 6, 2026
Unprompted review
TopCashback logo

Reply from TopCashback

Hi Laura,

We would advise to help with cashback tracking please try our page here https://www.topcashback.co.uk/help/how-can-i-make-sure-i-receive-my-cashback/ as we really do see this help members who are having issues regularly.

Best wishes
Phil

Rated 5 out of 5 stars

Love this app

September 6, 2026
TopCashback logo

Reply from TopCashback

Hi Aileen,

Thanks for the wonderful words about our app

Best wishes
Phil

Rated 5 out of 5 stars

TopCashback just works

TopCashback just works. It’s super easy to use and get cash back.

September 6, 2026
TopCashback logo

Reply from TopCashback

Hi Happy Driller,

It's great to hear our site is super easy to use

Best wishes
Phil

Rated 5 out of 5 stars

Really easy to use…

There are so many retailers on this site and it's really easy to use. I withdrew part of my earnings today, and that was very quick and straightforward.

September 6, 2026
Unprompted review
TopCashback logo

Reply from TopCashback

Hi Gemma,

Thanks for the brilliant review

Best wishes
Phil

Rated 1 out of 5 stars

Does not pay larger claims

TopCashback has a business model, and it's not the one they advertise. Small claims (£1-5) get approved, just enough to keep you thinking the system works, but the moment a claim is worth actual money (£50+), it gets denied.

I bought through the app, via their own tracked link, from a retailer they themselves list as a verified partner. I did not do anything differently for the claims that got approved versus the ones that didn't. The only variable was the amount.

Their support process is a formality, not a resolution path. You submit a "missing cashback" claim, wait weeks, and get a copy-pasted rejection that doesn't address anything you actually said. It's designed to make you give up, not to fix the problem.

Call it what it looks like: a company that dangles cashback to get you shopping through their links, then finds a reason to keep the money once the amount stops being trivial.

Do not trust this site- use a different cashback provider: one that pays out consistently regardless of the amount.

EDIT: See reply from TopCashBack that feels like a lazy AI auto generated response, completely missing the points laid out in my review. It directs me to the pointless “missing cashback” process that I mentioned and provides another pointless link that won’t actually ensure you get cashback for any money spent through the app. Tell me you’ve not read my review without telling me.

March 31, 2026
Unprompted review
TopCashback logo

Reply from TopCashback

Hi TN,

We do pass on all of the funds we receive for purchases made back to members as cashback offers.

If we are declined for cashback we would be able to go through the missing cashback claims process to dispute and pass on all of the information we receive from the affiliate network for the retailer.

To help with cashback tracking in future please try our page here https://www.topcashback.co.uk/help/how-can-i-make-sure-i-receive-my-cashback/

Best wishes
Phil

Rated 5 out of 5 stars

Easy to get paid out

Easy to get paid out. Simple couple of clicks, select how much you want, using payment collections and thats it! All done 2 minutes!!

September 6, 2026
TopCashback logo

Reply from TopCashback

Hi Phil,

It's great to hear our site is easy to use

Best wishes
Phil

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