I bought a dragon home water fountain ages ago from them and loved it, your can hear the water trickle and it sounds beautiful, but it stopped working I bought a new pump but it didnt last long. So d... See more
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Review summary
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Easy ordering and fair price. Quick delivery. Shame there isn't more choice in the 100 ml fragrances.
Easy ordering and quick delivery. Would be better if more choice in the 100ml size fragrances. Price ok.
Love the choice of products this company sells and the fact that orders are processed quickly and delivered to my address without issue. My only minor negative comment would be that the Sunset LED Gla... See more
Company details
Written by the company
The UK's Aromatherapy experts specialising in wellness and relaxation. We're on a mission to help the nation create soothing environments in their own homes with the help of a wide range of products from Ultrasonic Diffusers to Wax Burners and everything inbetween!
Contact info
Unit 5, Stevern Way, PE1 5EL, Peterborough, United Kingdom
- 01733 341000
- info@sensearoma.co.uk
- www.sensearoma.co.uk
4.5
Excellent
483 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Quick and Easy process.
Quick and Easy process.
I broke my crystal bottle the other day and found a nice replacement on their website which was a fair price.
The delivery was fast and efficient.
March 22, 2026
Unprompted review
Lovely lamp/light
I had previously bought 2 of these at a stand in my local shopping centre. Wanted one for my bedroom but the stall wasn't there anymore so found it online. The delivery was quick and came fully protected. I choosed a different colour then my other one and gave one before to my brother and his girlfriend. The colours of the light are beautiful and I have light sensitivity but this doesn't affect my eyes or it doesn't give me a migraine. Showed this light to a few of my friends and gave them the link to this brand. Definitely recommend it. I like it's battery operated or you can use a Usb cable too.
March 17, 2026
Unprompted review
Love the diffusers and the oils smell…
Love the diffusers and the oils smell amazing, immediately went back to order more.
February 26, 2026
Amazing quality diffuser
Prompt delivery, well packaged and all items are of great quality. Very happy with my purchases
February 20, 2026
We’ve got one of these and love it
We’ve got one of these and love it , so we brought this for a friend’s birthday who loves astronomy
February 21, 2026
Unprompted review
Disappointed
I ordered a pack of 2 replacement bulbs for my plug in wax warmer. I received 1, it was brown and arrived packed in a box for a hedgehog nightlight. I jave emailed regarding this on 05th Feb and have not received a response.
February 5, 2026
This is a lovely silicone night light
This is a lovely silicone night light, very cute. It’s a bright light colour with three levels of light, quite bright when on the top level. It arrived on time, well packaged & was kept informed of its delivery progress. Great website, will use again.
I do have one little downside, the light chargers from underneath & if you put the charger out to hard the charging unit comes out which we found out, you can easily put it back in though.
February 2, 2026
Unprompted review
Easy process
Easy process, only one negative, I baught two crystal globe lights, one with a sailong ship one with the earth both rotate in an a clockwise direction it would have been better if the earth rotated anticlockwise the same as ut does in reality.
January 20, 2026
Top service every time
Fab service every time a pleasure to spend my money with this company top
Marks given
January 23, 2026
Unprompted review
Prompt delivery
Prompt delivery, very well packaged, and a fantastic price compared to competitors
January 14, 2026
All worked out in the end
I've had purchased afew products from sense aroma.
All products have been really good and I did receive a call to say one of my items are out of stock. This wasn't a problem tbh and I was sent the rest of my order and delivery was was within the 2 days.
On receiving my order I checked and all my products I received are all good and I also received some little extra goodies free.
I did put in another order which I received wrong. I sent emails but phoned them the next working day and spoken to someone instead. I did call them up again due to not receiving a call back.
My problem was sorted over the phone and a replacement was sent out within the next 2 days. I got my replacement but still send the wrong item. Another phone call to them and sorted ot again and was promised I would get the right replacement this time.
Was sent out and I now received the right order finally!
Overall they did send me the right product out and ended up with freebies for the trouble.
Customer service is better of you phone them and speak to someone.
Customer service isnt great for communication by email that's the only bad thing I can say.
Products and prices are very good when a sale is on.
Ive used them 3 times since September 2025 but with a busy Christmas and new year I think they got so busy and orders went a bit wrong.
I will shop with them again in the future still. 😃
January 1, 2026
Excellent
Excellent so easy to order some new bulbs for my touch lamp although the postage was more then the 2 packs I ordered!
January 9, 2026
Speedy delivery …
My order arrived really quickly considering it was around Christmas time. It was packaged well as it was glass. Very happy with the service I received.
December 26, 2025
Product great
Product great, essential oils are lovely. Delivered in good condition and quickly
December 13, 2025
Unprompted review
Perfect christnas present
December 4, 2025
A lovely butterfly
December 1, 2025
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