Research Industries Reviews 

1,032
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Had a great communication from Chems.ca! They are very professional & are making sure to do everything safely & according to industry standards. Analytical tests on samples will possibly provide fu... See more

Rated 5 out of 5 stars

This site is truly legit. Ordered from them probably half a dozen times now, every package is discreet and very good quality. Includes msds data for every Chem. Customer support is great. Hopefully th... See more

Rated 5 out of 5 stars

Arrived in only 7 days to chicago area this time. Was worried that the speed of the shipment could be affected since the whole debacle where they couldn't ship to some places, but all still seems to b... See more

Rated 3 out of 5 stars

The products arrived safely. One concern was that out of 4 sample packets, one had no label. We could deduce what it "might" have been by looking at the manifest of the other three, but without proper... See more

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Company details

  1. Research Institute

Written by the company

Researchers across Canada rely on Chems.ca for consistent quality, and strict sourcing standards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

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4.7

All reviews

(1,032)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

Just up and disappeared without a trace.

Just up and disappeared, website doesn't work, emails don't work, its a sad day for their loyal researchers and professionals. I have had many great and i would call PERFECT experiences with them, it actually makes me want to shed a tear because from what i gathered, their website was up on July 5th but now its shut off. I had about $70 worth of store credit and items that i was waiting to use and remembered 3 days ago and been experiencing a nightmare since.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality with absolutely phenomenal customer service. Sad to see the sites down, here's hoping it's a hiccup!

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Definitely legit

They have the best customer service and fast shipment on the highest quality for my research needs.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Superior quality and service; Best in the business, easily

I am always a little skeptical of the production of compounds in these classes in the sense that I understand Chinese labs and other "street" labs often spin up legitimate vendor websites and businesses to move illicit or subpar quality chemicals. However, I decided to role the dice on them given the expertise that seemed apparent in the product descriptions and throughout the website.

After making my first order, I received notification that the product had been mailed the following business day. The product was sent from Canada to Utah, US via standard letter mail and arrived on the 8th day following the order so 7 days since mailed.

All I can say is that these folks are the real deal. The purity of their molecules is superior to any other vendor I have ordered from previously. We will be using this vendor for calibrating our mass spectrometers among many other things. They will be my primary vendor going forward.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality

Shipped product within a week to the US discreetly in an envelope. Very high quality and 98%< pure product, would highly recommend!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to wait until I had a good…

I wanted to wait until I had a good sample size of orders before writing a review. Simply put, this is probably the best, if not the best suppliers for chemical research. I have had nothing but fantastic experiences with this company, I had one concerning hiccup with one order where the packaged had been pulled aside by CBSA and a single unit of my package had been removed from the package, ostensibly for testing. After reaching out to Chems.ca they assured me this was normal, after that any other orders I have had arrived on time if not earlier than expected the fastest order arriving within 13 days. I will definitely continue to utilize their services and I am very happy to continue to purchase research materials from them moving forward. Thank you guys for your professionalism and services you provide.

February 18, 2026
Unprompted review

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