Rollbit.com Reviews 

4,128
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, most reviewers were let down by their experience overall. Many customers reported significant payment issues, including blocked withdrawals and funds being held, especially after winning substantial amounts. Customer service was frequently criticized for being unresponsive, providing generic replies, or ignoring inquiries. Accounts were often restricted or disabled, with users accused of having multiple accounts, even after completing extensive KYC verification, leading to inaccessible funds. However, some people mentioned having positive experiences, noting fast and seamless deposits and withdrawals, with funds arriving promptly. A few customers also appreciated the site's appearance and found the games enjoyable, reporting no problems over several years of use.

What people talk about most

Payment

Users describe negative interactions with payment, with many reporting that their accounts were frozen or... See more

Customer service

Customers consistently note negative experiences with customer service, citing poor communication, unhelpful... See more

Website

Reviewers express significant dissatisfaction with the website, with many reporting issues such as hidden... See more

User experience

Consumers find user experience to be ambiguous, with many expressing disappointment due to account... See more

Response time

People report negative experiences with response times, with many reviewers stating that support teams often... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Blocked my withdrawal of own funds after sending Ethereum and withdrawing in Solana after wagering a substantial amount. Considering I had wagered over $1.5m USD over several months and was highly a... See more

Company replied

Rated 2 out of 5 stars

Hello, through weekend i have some free time and enjoy playing on rollbit bets. I won on NBA, challeger tennis, ITF tennis, japan basketball all live were won on good luck i can send all screensho... See more

Company replied

Rated 1 out of 5 stars

Official sponsor of CS2 big tournaments but full scam. Registered with my steam acc in 2021. Yesterday made deposit with 500USDT won 2 bets on ITF tennis and cant do anything on my account. Support do... See more

Rated 1 out of 5 stars

TOTAL SCAM!!! NEVER DEPOSIT YOUR MONEY ROLLBIT.COM!!! More than 2 months I cant receive my 2500 USD! How is it possible that CS2 official MAJOR sponsor doing shit like this?!!! Asked me to list them m... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Innovative crypto gambling & trading platform. Win and trade Bitcoin and Ethereum. Provably fair games. 1000+ slots and live games. Instant withdrawals.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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1.6

All reviews

(4,128)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful site

Awful site, do not use! Never hit bonuses.. when you do you barely get a 20x after spending 300x to get it. I must of hit 30+ bonuses and never had one where i actually made profit.. when i decided to cut my losses and withdraw after losing around 8k they wouldnt allow it and said i had multiple accounts which i dont. Stay clear!!

January 5, 2026
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there,

That doesn't sound right!

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

Rated 1 out of 5 stars

I’ve been playing Rollbit’s Diamond…

I’ve been playing Rollbit’s Diamond Strike game for almost 2 years and not a single time have I ever matched the 3 mega pink diamonds. Not once. I play regularly, and it honestly feels impossible to hit. At this point it just feels rigged, Rollbit is a scam — the odds don’t feel fair or transparent at all. two years I’ve been playing Diamond Strike, I haven’t matched the 3 pink diamonds even once.-crazy-
ROLLBIT will only take your money

January 5, 2026
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there,

That doesn't sound right!

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

Rated 1 out of 5 stars

Deception

Be careful and cautious with this bookmaker. After winning $700, they debited my balance and didn't transfer it to my wallet. After contacting technical support, they kept giving me empty promises. Then they told me to provide email addresses for other accounts they have in my name. In reality, they don't have a single account. I have only one personal account, which I'm willing to use to undergo any verification. However, technical support has stopped responding and communicating. They simply took my funds without explaining the reason and attributing false information.

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

A bookmaker who is a fraud

As for this bookmaker, I would not recommend it to anyone. I will explain my problem so that no one else has a problem. I played with them and lost some money after that I won 8000 at the bookmaker, the bookmaker paid me 2000 and after that they didn't want to pay me the rest under the reasoning that I have a double account, which of course is not true, but their excuse for not paying me the money. When I asked them for proof, they wouldn't give it to me, they just told me to admit that I have a dual account, to which I replied that I don't have one, which is the truth. After that they blocked me on the chat and comments on the bookmaker. Now no one answers my email anymore. I would not recommend anyone to use this bookmaker because if you get money you will not pay it back. The bookmaker is a big scam and that's why I wrote my problem so it wouldn't happen to someone else. I know they won't pay me the money because I can't contact them anymore, but don't open an account in this bookmaker, there are plenty of others so you don't have the same problem as me.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

rollbit is scam

rollbit is scam. i put several bet on sport and i win $600, and when i want to withdraw my money they ask for kyc and keep saying i have another account on their site. dont play on this site they will never pay your winnings.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Forget about it, they're rigged

I was interested in the futures trading part of the website, especially the Rollercoaster.
Seemed nice and fun, until I realized it's rigged!

They claim it is randomly generated with hash seeds that can be verified.
That's not the issue

The problem is they cut 5% from your profits and slip your positions HEAVILY.

You will notice there is ALWAYS a pullback when you close a trade, so it won't close where you click and the best part is they make it in such a way that slippage benefits them only.

If you close a trade and the slippage goes positive, they won't count it, they will give you the price you clicked at. buttttt if the slippage is negative, they are quick to deduce it from your trade. On top of the 5% commission.

Also, you will notice that your automatic "burst price" will ALWAYS be at a specific level where they know movement will go.

Go back and verify your losses, you will see it. No matter how you place a bet, they will find a way to burst it, no matter the multiplier. It's crazy.

Their discord is a joke, full of a bunch of scammers.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

I am having the same issues as majority…

I am having the same issues as majority of users here. Won fair and square and they refused the payout, asking me to KYC. I did all levels of KYC, they still refused after they initially said its fine and it will be paid out. Asked me to list them my previous accounts which obviously i have none. Afterwards i was directed to compliance which asked for information and never responded after that.

I am considering reaching out the license provider and going all over other sites to notify as many users as possible as this is obviously a repetitive pattern from their end on anyone that wins even a few thousand.

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

Disgustingly dishonest and scummy…

Disgustingly dishonest and scummy website. After losing tens of thousands on my first account, they limited my betting to basically 0, forcing me to create more accounts to chase my losses. After finally winning some money back (while still being down overall significantly) they suspended my account and requested for kyc which i provided fully and asked for other accounts i had, which i also complied with. They proceeded to close my account and forfeit my remaining funds of close to 30k USD. When you are lose they have no issues with you but when you start winning they find bullshit reasons to suspend your account and forfeit your funds.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Deposited the £5 for their promotion

Deposited the £5 for their promotion. Festive fiver. Didnt receive the promotion bonus even though i followed the instructions. Live chat constantly not working. Very misleading promotions and very very poir rtp..

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Been a Customer for Years, Great Experience

I've been a customer of Rollbit's for years, mostly playing the Rollercoaster and Crypto Futures games, and since I started I've read a number of negative reports as you see on this site. I'll be honest, the negative reviews have always made me nervous that whenever I win and try to withdraw I'll be blocked arbitrarily, but it's simply never happened after hundreds of withdrawals. I'm still nervous to this day, but due to my own personal experience I have to wonder if at least some of the negative reports are simply scammers who got caught and are writing retaliatory reviews. With any site like this there is going to be a bad element that tries to game the system

I don't know the full truth, that's impossible, but all I can do is report my experience. Other than minor site outages (which can be annoying when youre in the middle of a bet), I'd say my experience has been 5 stars and I love the games they offer and the flexibility with any time withdrawals and fast crypto deposits.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

seriously fraud site stay away from…

seriously fraud site stay away from this site
all scam i deposited 710 usd i bet 700 usdt i won after that they disabled my account total balnce 1270 usdt they are scammer please stay away from this site totally scam
😭😭😭😭😭
please stay away if yiu deposit fund
they stuck your all balance

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Rollbit are scammers!!!!!

ROLLBIT IS TRASH!!! DO NOT USE!! I won a bet fair and square and the site basically STOLE my money. Frozen my account for no reason even tho I sent all my papers like a hundred times!! They keep my wins AND my deposit. Support literally told me to kick rocks. THEY ARE SCAMMERS SAVE YOUR MONEY.

December 8, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there,

That doesn't sound right!

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

Rated 1 out of 5 stars

Stealing and fraud

They blocked my withdrawal. I won several thousand dollars betting on TOP football, German Bundesliga, Turkish Super League, Portuguese Primeira Liga, etc. I sent ALL requested documents, after which support requested a list of accounts that I have on the Rollbit. But I have only ONE account and I have NEVER had any others. They don't want to talk anymore, they demand a list that is impossible to provide. I can't withdraw my funds, they are simply stealing more than $5000 from me. I can provide any documents and any supporting screenshots of my HONEST winnings.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Look at all the other reviews and…

Look at all the other reviews and comments. The site is so bad that I won’t lose more than $200 with them. The servers aren’t even linked up to the real slot providers but if their own. The bonuses are very bad I’ve gotten 7 last night and they all couldn’t pay over 5x. They are there to 100% scam you. You will win if let’s say you lost 5k, you might win $800 back. The slots all claim 98.57 rtp but it’s a dead spin every spin so more like 10% rtp. If they flag, I have proof of them scamming. They won’t get another penny from me.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Lost my deposit

Lost my deposit. Dismissed with an email blaming their own system.and they would update in 24 hours.
No apology no nothing. Just f you it will be sorted when its sorted.
Support are worse than useless.
Loosing customer deposits is probably the worst thing a casino can have a reputation for

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

They won't let me withdraw my funds…

They won't let me withdraw my funds saying that I have other accounts which I don't. I've emailed their compliance team but still no reply after 2 days, and their CS is just ignoring my messages.

I keep telling them that I don't have any other account.

December 1, 2025
Unprompted review

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