I never leave reviews unless very disappointed or extremely pleased. This is due to the latter. From the communication, to the process of ordering, to the last step of delivery and perfection of the f... See more
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The ordering process was easy. The products we bought had good quality and were received promptly. And the one problem we had was resolved quickly and with total satisfaction. There is a reason we kee... See more
On occasion, sizes run small, but Queensboro replaced the items without question. But on my last couple orders everything has been PERFECT. Best bang for the buck…always. And logo stitching is always... See more
I had a small issue with my first order, but the company to carry it right away no problems sent me out by new order. I love this company. I’ve recommended them to my company and my coworkers which I... See more
Company details
About Queensboro
Written by the company
Queensboro has been selling custom logo apparel and promotional products since 1982. In that time, we've become experts on business casual and other workwear, along with t-shirts, pens, mugs, key chains, drinkware and everything you can imagine to put your logo on. We know how to help you prepare for trade shows, conventions, and special events. After all, we've been helping folks look good for more than a quarter century!
Our prices are extremely competitive, but we hope that you are looking for more from us than just the best prices. One lesson we have definitely learned the hard way in more than 40 years in business is that, while price is important, trust, consistency, reliability, and accountability are ultimately much more valuable. So while our prices are good, the way we take care of our customers is even better.
Come see for yourself why so many have come to Trust the Queen!
Our prices are extremely competitive, but we hope that you are looking for more from us than just the best prices. One lesson we have definitely learned the hard way in more than 40 years in business is that, while price is important, trust, consistency, reliability, and accountability are ultimately much more valuable. So while our prices are good, the way we take care of our customers is even better.
Come see for yourself why so many have come to Trust the Queen!
Our Mission: Helping People Share Who They Are With The World.
Written by the company
- Our Core Values
- Always do the right thing. Value relationships above all. Innovate and have fun!
No Returns Necessary Guarantee
The Queensboro Promise
Mistakes get made. Everyone understands that. You ordered a wrong size, we used a wrong thread color. You gave us the wrong date, we sent it to the wrong address. And then there are issues that aren’t mistakes but just problems. A button falls off, UPS dropped your box in a puddle, you just don’t like the shirts you picked out.
If anything like this ever happens to you, just let us know. YOU DON’T NEED TO RETURN THE PRODUCT FOR US TO FIX IT! Whether you need a replacement or a refund, it doesn’t matter. That’s our No Returns Necessary Guarantee.
We’ve been in business for over 40 years. We trust you and want you to Trust The Queen.
If anything like this ever happens to you, just let us know. YOU DON’T NEED TO RETURN THE PRODUCT FOR US TO FIX IT! Whether you need a replacement or a refund, it doesn’t matter. That’s our No Returns Necessary Guarantee.
We’ve been in business for over 40 years. We trust you and want you to Trust The Queen.
Contact info
1400 Marstellar Street, 28401, Wilmington, NC, United States
- (800) 847-4478
- contact@Queensboro.com
- www.queensboro.com
4.9
Excellent
32K reviews
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Quality product
Quality product, quality embroidery, wonderful service and everyone is happy!
November 5, 2026
Absolute pleasure to deal with and have…
Absolute pleasure to deal with and have a client for life!
November 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Everything Looks Good
Everything came out ok. It is a process to get the logos right since they don't always show how they look on the items. Also, I was missing one items and they found it and sent it later on.
November 5, 2026
Reply from Queensboro
Hi Kathy,
Thank you for your feedback. We're sorry it took some time to get your logos right. We are constantly trying to improve our logo approval process and your comment is will help us do that.
Please let us know if there is anything else we can do to assist you.
Thanks and have a great day!
As always the Queen comes through when…
As always the Queen comes through when other shirt shops fail at price, availability and quality. Not to mention the customer service is far beyond the norm of other shops who don’t even pick up the phone or ghost your emails.
Thanks Queen!!
November 5, 2026
Your order quality is exceptionally…
Your order quality is exceptionally wonderful. And very dependable, you never stop.
Checking to see if everything is okay. It's been a month since I received my order. And you're still asking me, if everything is okay? Because I did not take the time at the time to answer how wonderful the order was. But that also is another plus.
November 5, 2026
The process was smooth to navigate
The process was smooth to navigate ! The shirts look great
November 5, 2026
Customer Service
Customer Service - response time, order updates and all was great. All my inquiries were answered and resolved. The quality of the embroidery could have been better, but all in all we were very satisfied.
November 5, 2026
Good quality products and affordable
Good quality products and affordable. The craftsmanship has been spot on, we are a new start-up so image and budget are big concerns, now we can greet our clients looking and feeling like we purchased high end products
November 4, 2026
Perfect start to finish!
Perfect start to finish!
Service and product was more than expected. Ty
November 4, 2026
I left most of the design suggestions…
I left most of the design suggestions up to your website and that turned out very well. I would like to place the exact order again.
November 3, 2026
Perfection and the customer service is…
Perfection and the customer service is by far better than any company I’ve ever dealt with
November 3, 2026
I needed to get this order processed…
I needed to get this order processed quickly and everyone was so helpful in making this happen. I even got it faster than requested! I’ve done business with Queensboro for years and have always been happy with their service and products!
November 3, 2026
You’ve helped me over decades
You’ve helped me over decades. It’s always a pleasure to work with you. Even even if it’s a blunder on my end, you make it right thank you and all the staff.
November 3, 2026
Very happy wth my purchase- there was a…
Very happy wth my purchase- there was a delay due to an error, but that was fixed and the products are great. Waiting for another sale and will order more!
November 3, 2026
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