I have used photobox many times over the years, and continue to do so; the large landscape book is a great format, and with an offer and 2 months to prepare, it works well. I prefer not to use the sma... See more
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We are here for the stories. The good, the great, the 'tell it again'. We promise to keep your stories as vivid as the day they were made so you can look back at the good times, and look forward to the ones yet to come. Photobox was founded in London in 2000 to help the nation develop and print their photos quickly and simply. Since then we have embraced the digital revolution to continue to bring your stories to life with a wide range of products and digital creative tools. Photobox is part of Storio group. Together, we are 6 brands across 13 countries, serving over 11 million customers, and making us a leading personalised photo products company in Europe. We're a place where life’s stories are created and shared between people and generations. We bring your stories to life through a range of high-quality personalised photo products, like photo books, wall decor, calendars and gifts. Our innovative technology enables you to easily personalise your creation to keep for yourself, or to share as the most thoughtful of gifts. Our photo products are carefully made to bring all your stories to life, from the big to the small, the planned to the unexpected, allowing you to relive those joyful moments and keep them close for years to come.
Customer satisfaction guaranteed
Here’s to having a positively unforgettable experience with us.
Contact info
Herbal House, 10 Back Hill, London, EC1R 5EN, London, United Kingdom
- 0330 053 3353
- https://service.storiogroup.com/hc/en-gb/p/contact
- www.photobox.co.uk

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Over 20 photobooks now!
Made over 20 photobooks with Photobox / Bonusprint over the last 10 years and always pleased with the results. Received my last book surprisingly quickly which was good.
Excellent Service
Easy to use website, which tells you if your photos aren’t of the highest quality to come out perfectly clear.
You are able to alter the size of the photo.
Quick delivery - usually within 2/3 days.
Problem sorted satisfactorily
My initial photobook had pages stuck together, and when I complained, Customer Services were very quick to send me another which arrived in perfect condition.
Quality control
I have bought many photobooks and have always been delighted with the quality.
However, I have also bought lots of 1000 piece jigsaws and have noticed a decline in quality control. The cutting machines leave lots of bits hanging off the underside of the puzzles. Most recently I was sent the wrong pieces in the box. I contacted customer service and they did send a replacement puzzle but there was no compensation for the inconvenience. That said, I do like the jigsaws and would use Photobox again.
Great product but very misleading…
Great product but very misleading offers. Ordered on Father’s Day offer when 60% discount was offered on photobooks. Only 30% received at checkout and since been bombarded by 50% off codes. Very frustrating when spending >£300 on this order.
Very nice photo books which are composed in a relatively easy way.
Very nice photo books delivered on time.In the rare occasions I had an issue the matter was resolved and a replacement product was sent right away. The photobook composition is relatively easy even for me , a 74 year old person.
Love my album memories
I'm giving 5 stars because I've always love my finished projects.
I always have the classic rectangle album because I like consistentcy. I think I've bought around 23 albums so far, but this time around found it very difficult, as I can no longer get access to the classic album unless I go via an app. As an oldie I was quite happy with what I did before and could remember what I'd done the year before. Having to change how I do things was not the best experience. I know it's a constantly changing world but, 'If it ain't broke don't fix it!'
Excellent service as always
Excellent service as always, my photobook was a quality product and I won't hesitate to use Photobox again for my next photobook.
Excellent service for my daughter's school leavers book
For my daughter's school leavers' yearbook, I used the Photobox Bulk Order service for a second time this year, and am really delighted with the results. In an era of poor service, when it's impossible to get anyone on the phone, Photobox excel. I had really excellent service from Dzenana and Filip, reassurance about the delivery date, PDF proofs sent directly to me, and superb quality books, delivered ahead of our deadline. Everyone is delighted with them. Thank you very much Dzenana and Filip for all your help. We will be back!
Fairly easy install and user…
Fairly easy install and user experience. Product well recived by the client thank you will do more books in the future.
Excellent quality and service
Excellent quality and service. Very easy to use. Delivered before the estimated time.
Very quick delivery and helpful…
Very quick delivery and helpful customer service team. Had a problem with one of my photos coming out blurred although the app had said it was perfect and was given a code to remake it.
I’ve never tried doing anything like…
I’ve never tried doing anything like this before and as I’m approaching 80, I thought I’d struggle with it. No. It was so easy and I thoroughly enjoyed making the album for my granddaughters 21st. It was returned in plenty of time, sooner than I expected and I was thrilled with the quality of the album. I will be doing another one in a couple of years for my grandsons. I really recommend this company.
Easy to use and great quality
Easy to use and adapt each page to exactly what you want. Great quality.
good quality and ease of use.
Fairly easy to navigate around the site. Good quality results.
I have used photobox for a number of years to illustrate my holidays and special occasions. I can look back and re-live happy times.
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