Joma Sport s.a. Reviews 

1,666
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Everything went smooth from the moment of the order to the delivery itself. The quality of the jerseys is top notch. Tutto è andato liscio, dal momento dell'ordine fino alla consegna. La qualità d... See more


4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 56% of negative reviews

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4.5

All reviews

(1,666)

1,514 reviews in the last 12 months

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Rated 5 out of 5 stars

Divise 3x3

Everything went smooth from the moment of the order to the delivery itself. The quality of the jerseys is top notch.

Tutto è andato liscio, dal momento dell'ordine fino alla consegna. La qualità delle maglie è eccellente.

August 3, 2026
Rated 1 out of 5 stars

Joma sport scammed me

Good day,

I have ordered the joma 2 ocean marathon sneakers two weeks back and im still waiting for the delivery. Their tracking link is not working. Ive sent several emails and messages but no response. They are a scam... their customer supports also non responsive.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor customer service

I ordered a couple of shoes from Joma and needed to return some of them. After many emails, Facebook messages, and phone calls, I’ve only received the same reply twice over a month — telling me to check their customer service page. That page says to email them, but when you do, no one answers. Terrible experience and very disappointing support.

October 1, 2025
Unprompted review
Rated 2 out of 5 stars

Poor customer care

Really bad customer service if you don’t speak Spanish. No response to emails or phone calls requesting assistance with returns procedure. Only received confirmation that a refund was made when I chased it up 2 weeks after sending the product back. To be fair the product was good quality just not for me.

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

JOMA SPORT SOUTH AFRICA (PTY) LTD FRAUD

I bought my football kit from joma sport south africa (pty) Ltd in Durban. I got the contact from the a goverment sports event. Only to find out by joma sport spain that they weren't authorised to sell Joma. They had just hijacked the name. Afterwards the website i was looking at it owned by Spanish Sportswear (pty) Ltd t/a Joma Sport South Africa. Jomasport.co.za
There seems to be people taking advantage of poor trademark protection and respect in South Africa.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Poor product quality and no response from customer service

I purchased a t-shirt from Joma Sport and wore it once before washing it according to the care instructions. Unfortunately, after just one wash, the fabric showed visible damage — small white spots and abrasions that should not appear on a brand-new item.

I contacted Joma Sport’s customer service via their official email and included a photo of the damage. It’s been several days, and I have yet to receive any response — except for a confirmation that my complaint was received.

This experience has been disappointing both in terms of product quality and customer support. I expected better from a well-known sportswear brand.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Worts costumer service ever

Worts costumer service ever.

I bought a pair of trainers (Madrid half-marathon). The money went straight away but the order (according to the worst website ever, in terms of user account) is still in “packaging”.

Contacted customer service 2 times already, and nothing... total silence.

(hope that the packaging is shipped til next week. Otherwise they will hear from my lawyer... They won't go unpunished and I want my money back if the package doesn't arrive.

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service and website

Terrible service and website. Still waiting on a delivery since 10/06/2024 and I've heard nothing back on several emails and attempts to contact. It's just stealing at this point.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING

95% 1 STAR? MY ORDER ON ITS WAY TO SHIP TO ME AFTER 4 TO 5 DAYS THATS FASTEST DELIVERY I EVER WITNESSED

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything here

I ordered 3 Medium size women shorts but they were crazy small like kids size. I usually wear 38/40 ( or medium ) for pants so I ordered Medium. I asked them to exchange to larger size, but shipping cost to Spain was more expensive than the products. I have read their website many times and it says that Joma will pay for shipping fee if it’s size/ colour exchange. However they said that I have to pay for shipping fee to return. Also they replied to me in Spanish every time even though I wrote to them in English. If you ship international, please hire someone who speaks English?

June 16, 2023
Unprompted review

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