The website makes it so easy. I found exactly what I wanted, and it was a great price. My order was processed extremely quickly, then sent. I received it just over 24hrs after I made my order. You are... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The website makes it so easy. I found exactly what I wanted, and it was a great price. My order was processed extremely quickly, then sent. I received it just over 24hrs after I made my order. You are... See more
Company replied
Absolutely FUMING! Website said they will deliver within 17/20 and now they haven’t even produced the cards! And they are telling me i shall receive before Christmas Eve! ITS Thursday and the post doe... See more
Company replied
We specifically ordered the Speilplate mounting system. Cewe however supplied the Skinnesystem on our two alupanel prints, which means they are not easily interchangeable. UPDATE: It seems I emailed... See more
Company replied
Japan Photo is an excellent shop, always ready to help if necessary. They always have prompt deliveries and extremely good quality on their products. I will never use any other photo services in the f... See more
CEWE Japan Photo er Skandinavias største fotokjede, med 23 butikker i Norge. Vi leverer høy kvalitet enten du bestiller en CEWE FOTOBOK, printer ut bilder ved hjelp av våre CEWE FOTOSTASJONER som står klare til bruk i alle våre butikker, eller om du kjøper fotoutstyr av topp kvalitet. Vi har et stort utvalg av spennende produkter! Vi ELSKER foto og ønsker å bidra til gode fotoopplevelser, og at gode blinkskudd ikke blir liggende på mobilen eller bortgjemt på en harddisk. Vi tror at ett bilde på veggen er bedre enn 10 på mobilen, og at gode minner gjør seg aller best i en personlig og unik CEWE FOTOBOK. CEWE Japan Photo er eid av CEWE, som er Europas største fotolaboratoriekjede, med virksomhet i 24 land. Japan Photo ble etablert i Danmark i 1985, og sommeren 1990 ble den første butikken i Norge åpnet. Hovedkontoret vårt ligger på Bjørndal i Oslo.
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The website makes it so easy. I found exactly what I wanted, and it was a great price. My order was processed extremely quickly, then sent. I received it just over 24hrs after I made my order. You are always guaranteed great service, and this is definitely one company you can trust
Reply from CEWE Japan Photo
I ordered a product that is not compatable with the current product I purchased it for. I sent an email to get some information on my purchase. I never got a reply
Reply from CEWE Japan Photo
Reply from CEWE Japan Photo
Good prices and good service. I love that there is a local shop where you can go and check the equipment before buying.
Reply from CEWE Japan Photo
Nice Friendly Staff
Helpful and courteous and the shop was well stocked.
When your costumer have a problem, you must to: TAKE THE HIT (doesn't matter whos fault), FIX THE PROBLEM, and GIVE THIS CUSTOMER A REASON TO BUY MORE WITH YOU. Very simple, but Japan Photo do the opposite, blame others, tell you that they solve the problem by telling the courrier to do not do it again cause "we dont like it" (looks like my sister back in the day telling me shes gonna say all to my mommy), and than they also are unable to fix the problem alone cause once who cause the problem wasnt them, they put all on the courrier, and they make clear for me to know it, hahaha, and for last but not the least, they give me zero reason to buy more, plus the service customer guy is sentimental, doesnt matter how polite I am, the dude is like a drama queen, and be aware, in Norway one employee does everything, so you do not dare to try to talk with another employee cause HE is the other employee, and if you call to complain, guess who is there to answer the phone?? ahahhaah be aware cause this is Norway, and that is how it is here!! Scandinaviam photo is quite the same, so Welcome to Norway, I suggest u to bu on Amazon, cause whatever the problem you have, they fix it, I know Norway have a good law for costumers, but depending what you going to buy Amazon is best.
Reply from CEWE Japan Photo
Good products for a reasonable price. Good customer service!
Fastest shipping ever and great prices. I love this store.
Reply from CEWE Japan Photo
Good product price, super fast delivery to store, experienced and pleasant staff
I am real happy with my order of the Sigma 30mm F1.4. Order was quick, and shipping as well. Very happy over all! 5 Stars!
Reply from CEWE Japan Photo
Absolutely FUMING! Website said they will deliver within 17/20 and now they haven’t even produced the cards! And they are telling me i shall receive before Christmas Eve! ITS Thursday and the post doesn’t deliver anything before Monday and if the cards aren’t even produced yet they for sure won’t be able to ship from Oslo to Stavanger! Never ever I’m ordering again
Reply from CEWE Japan Photo
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.