I ordered a product that is not…is incorrect
I ordered a product that is not compatable with the current product I purchased it for. I sent an email to get some information on my purchase. I never got a reply
June 2, 2026
Reply from CEWE Japan Photo
Hello Gerrick,
Thank you for your feedback. We're sorry to hear that the product you received wasn't compatible with your equipment. We understand how disappointing and inconvenient that can be.
We will review your case as quickly as possible, and we'll do our very best to find a solution that leaves you happy and satisfied. We appreciate your patience and look forward to resolving this for you.
Kind regards - Customerservice