I’ve been trying to use Indeed for job hunting but now giving up as the jobs on my ‘preference list’ are not jobs I’m interested in: Deliveroo driver?, endless education roles, for which I’m not qual... See more
Company replied
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Review summary
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It gives me jobs in case I’m interested in relocating, even if I specifically put Not Interested in Relocating in my preferences. It won’t let me delete an application that I started. It won’t let me... See more
Company replied
Frustrating. I repeatedly tell the button to stop showing me certain jobs and it doesn't ever work. Now I don't even get new postings when I check in a week later but if I search the same term, I get... See more
Company replied
I just spoke to a gentleman that said I 'was spacy', and asked if I was a Heroin user! I told him I do not do any illegal drugs. He asked me if I drank, no I don't, he told I should, I told him onl... See more
Company replied
Company details
About Indeed
Written by the company
More people find jobs on Indeed than anywhere else. Indeed is a leading matching and hiring platform, and the #1 job site in the world (Comscore, Total Visits, September 2022).
Indeed matches and connects job seekers to millions of jobs in more than 60 countries and 28 languages.
Over 3 million employers use Indeed to find and hire new employees. More than 300 million unique visitors use Indeed each month to search for jobs, post resumes, research companies, and more.
Indeed delivers 2.5X more hires than other branded job sites combined (Among BreezyHR clients, Sources of Hire Report 2021, U.S.).
For more information, visit indeed.com.
Contact info
United States
- trustpilot@indeed.com
- www.indeed.com
1.9
Poor
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I used to have dealings with this…
I used to have dealings with this company many years back when searching for work online.
For the last two or 3 years, infrequently, I have been receiving scam calls from them both on personal landline and business mobile number.
It has now become frequent and annoying and have even received prank calls on a Sunday or Bank Holiday.
I'm not saying that this is being utilised offically by Indeed themselves as the name was used several times on some of their messages, advertising a job opportunity venture, but possibly undertaken by third parties with burner phones but think it is about time people started contacting their solicitors or write to the PM about this disgraceful behaviour and taking action.
August 11, 2026
Unprompted review
I don't know if this is a scam or not.
I don't know if this is a scam or not.
I was contacted by a "recruiter from indeed" offering jobs that pay $100 - $500 per day for 30 minutes to one hour per day of work.
I have a screenshot that shows the image they texted to me and the phone number they used.
September 4, 2026
Unprompted review
Reply from Indeed
Hello, Troy! Job seekers are at the heart of everything we do at Indeed, and their safety and trust is a top priority. We are aware of scams involving individuals falsely posing as “Indeed recruiters” in an attempt to offer fake jobs or request personal information. These are in no way affiliated with Indeed. Please review the following article from our public job seeker help center: https://support.indeed.com/hc/en-us/articles/28360944766221-Text-Messages-or-Phone-Calls-Claiming-To-Be-Indeed-It-Might-Be-a-Scam#h_01J2M4SXG1HK5B5PCFFVTQF9ZR. Job seekers should be cautious of unsolicited phone calls or messages via text, messaging apps, social media, or email. Especially those from unofficial domains or offering salaries that may sound too good to be true. Indeed will never ask job seekers for sensitive information or payment to apply for jobs. We strongly encourage job seekers to stay vigilant and report any suspicious job listings or messages to us: https://www.indeed.com/help/job-seekers/contact/options?hl=en&co=US. Also, if appropriate, to local authorities. Thank you!
There is no zero star option as a…
There is no zero star option as a matter of fact it is negative 100 I'm in the restaurant management they keep recommending registered nurse or certified therapist something has nothing to do with my study or my field or career how they come up with this is still bothering me
September 3, 2026
Unprompted review
Reply from Indeed
Hi Esam, to explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can occasionally pull in unrelated results. We’re continually refining this so the right jobs show up first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Restaurant Manager").
We would also advise checking out our Career Guide page: https://www.indeed.com/career-advice, there are some great resources here that will assist with all areas of your job search.
Let us know if you need any assistance. We are here to help!
Good luck with your job search!
Indeed protects bad employers and strips workers of an honest voice
Indeed has really gone downhill, causing both businesses and candidates to abandon the platform. If a company is posting a job on Indeed, it is usually because they cannot find workers due to poor conditions at their own company.
Indeed’s strict review system allows outlaw companies who do not follow laws and regulations to take advantage of the U.S. workforce. They post jobs that barely comply with basic regulations while leaving affected workers with no honest voice, thanks to a heavy-handed review filtering system that scrubs the truth.
September 3, 2026
Unprompted review
Reply from Indeed
Hi there, all company page reviews on Indeed are subject to a moderation process. Our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company. However, if any part of a review violates our guidelines, we will not post it.
You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies. We advise you to look at our guidelines and revise your review and repost it.
Unfortunately, we are not able to discuss individual reviews that may not have been approved.
Indeed’s support process was extremely…
Indeed’s support process was extremely frustrating: despite providing the requested business documentation and following every appeal step, our account was ultimately blocked without any explanation of the actual reason.
We were repeatedly asked for additional documents, only to be told after multiple reviews that the decision was final and that no details could be provided.
Overall, the experience felt opaque, inconsistent, and unnecessarily difficult for a legitimate business trying to resolve a verification issue.
September 2, 2026
Unprompted review
Reply from Indeed
Hi there, thanks for following up and sharing your concerns. We understand how frustrating it is not to have a detailed explanation for the account lock, and we are sorry for the frustration this has caused.
To protect the integrity of our review process and prevent circumvention, our review teams don’t share specific reasons or internal signals that lead to an account restriction. We know that can be disappointing, but this policy helps us apply our standards consistently and keep the platform safe for everyone.
Indeed reserves the right to reject or remove any account for any or no reason at any given time. Please reference our Terms of Service for more information. https://www.indeed.com/legal
Thank you for your understanding.
The most frustrating vendor I deal with…
The most frustrating vendor I deal with as an EMPLOYER
I’ve dealt with Indeed’s billing practices for over a year, across multiple products — sourcing, job boosting, subscriptions, etc. — and the experience has been consistently awful.
Every time I think I’ve canceled everything, another charge seems to appear. Their products are confusing to turn off, cancellation is unnecessarily difficult, and the entire platform feels designed to constantly push you toward another paid feature or upsell.
I run a business. I use plenty of subscription-based software. Indeed is the ONLY vendor where I routinely find myself asking, “What the hell are they charging me for now?”
Today was yet another surprise bill after I believed I had canceled all active services — followed by a 17-minute wait just to speak with someone about why they charged me.
At this point, I don’t trust Indeed’s billing system. That’s the biggest problem. As a customer, I shouldn’t have to constantly monitor my credit card, hunt through account settings, and contact customer service to make sure a service I canceled actually stops charging me.
For a company that sells services to small businesses, the experience feels remarkably unfriendly to small businesses.
If you use Indeed, watch your billing very carefully.
September 2, 2026
Unprompted review
Reply from Indeed
Hi there, it is important to note that Indeed operates on a post-pay billing cycle. This means that any charges accrued during a given month are billed to your credit card on the first day of the following month.
Therefore, even if you paused the job partway through the month, any balance accrued before the job was paused would still be charged at the beginning of the following month.
Having said that, we'd be happy to take a closer look at what happened. When you have a moment, please email us at trustpilot@indeed.com with some additional details so we can further assist. Thank you.
Completely useless website
Completely useless website, you need to log in to see job adverts AND they want your phone number.... what for? You need my info AND my phone number to graciously allow me to just SEE the adverts?
Complete 🤡🤡🤡
September 1, 2026
Unprompted review
Reply from Indeed
Hi Apolonia, and thanks for sharing your feedback.
We’re sorry the experience felt frustrating. We ask users to sign in and verify a phone number to help protect accounts, prevent fraud and suspicious activity, and keep our platform safer for job seekers and employers.
Your phone number is used for security purposes such as verification and account protection. We understand that this can feel like an extra step, and we appreciate you calling it out.
We’re always working to make the experience clearer and more straightforward, and your feedback is appreciated.
Very poor site!
Very poor site!
I have never received an interview for a job from this site! I have applied for roughly 45 jobs recently and heard back from zero!
August 31, 2026
Unprompted review
Reply from Indeed
Hi, we completely understand and empathize with how tough and discouraging the job search can feel, especially when you're not hearing back from employers.
At Indeed, our mission is to help people get jobs. While we provide the tools and platform to connect employers with job seekers, hiring decisions and outreach are handled directly by employers themselves. That means we unfortunately can’t guarantee a response to every application.
We recommend checking out this resource on our Career Guide about what to do if you're not hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. We wish you the best of luck in your job search!
Been around for years and still dont…
Been around for years and still dont have a dark theme. Even in 10 years time, indeed wont have changed, they just have no goals or ambitions.
August 31, 2026
Unprompted review
Reply from Indeed
Hello, Robert! Thank you for reaching out about your interest in dark mode! At this time, the Indeed website does not have this option. We are not sure if this option will become available. In the meantime, we have found Dark Reader for Chrome to work well on Indeed.com: https://chrome.google.com/webstore/detail/dark-reader/eimadpbcbfnmbkopoojfekhnkhdbieeh/. Since Dark Reader is a third-party extension, Indeed is not responsible for color contrast violations when it is enabled. In particular, we noticed that the outlines around form elements such as checkboxes, radio buttons, toggles, and text inputs may be difficult for some people to distinguish. We appreciate your feedback on this, and we hope dark mode will become available on the Indeed website in the future!
Beware people
Beware people, Indeed is selling your data to US based company which is making nuisance calls to your phone, forcing you to use call protection on your phone, which surprisingly is also owned by the same US based company and is then getting full access to your phone!!!! People making the calls are based in India!!!
August 17, 2026
Unprompted review
Reply from Indeed
Hello! We take your privacy seriously and are committed to protecting your information. Indeed does not sell your personal data. You can read more about how we safeguard your data here: https://uk.indeed.com/legal/privacyfaq. In addition, we want to make sure job seekers are having a safe experience with Indeed. For this reason, contact information is only shared with employers when users apply for their positions or accept their contact through our database. Otherwise, this information is hidden. If you suspect the calls you have been receiving are a result of a job you applied for on Indeed, feel free to contact us trustpilot@indeed.com and provide the direct URL link. Thank you.
Scam phone calls
I have just had to delete my glassdoor/indeed account becuase I started getting multiple scam phone calls right after registering, I think you may have a cyber security issue, except you are intentionally passing customers details to scammers which is obviously ilegal either way i quit.
August 31, 2026
Unprompted review
Reply from Indeed
Hi, Drew! We want to make sure job seekers are having a safe experience with Indeed. For this reason, contact information is only shared with employers when users apply for their positions or accept their contact through our database. Otherwise, this information is hidden. In addition, we take security seriously! You can check out our Security page here: https://uk.indeed.com/security. If you suspect the communication you received is a result of a job you applied for on Indeed, feel free to reach out to trustpilot@indeed.com with the direct URL link. Please note that if you have already closed your Indeed account, there may be limits on what our internal team can investigate. Thank you.
Terrible
Terrible. Indeed sends me to the wrong location for the wrong job.
August 31, 2026
Unprompted review
Reply from Indeed
Hello! Are you speaking about job alerts sent to you via email? You can reach out at trustpilot@indeed.com with more details, along with any screenshots of what you are speaking about. Thank you!
Fake jobs
Fake jobs. No one ever replies back. Applications are viewed sometimes then ghosted. This site is a huge waste of time. Sometimes no one even views the application. So dumb...Do not bother using this fake website....If I could give 0 stars I would.....Dumb.....
August 31, 2026
Unprompted review
Reply from Indeed
Hi there, we want to make sure job seekers are having a safe experience with Indeed. We have a dedicated review team in place. If you feel unsure about a job, you can report job listings directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job
For your safety, please review our Security page and these guidelines for a safe job search,
https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search
https://www.indeed.com/security
While we provide the tools and platform to connect employers with job seekers, hiring decisions and outreach are handled directly by employers themselves. That means we unfortunately can’t guarantee a response to every application. To support you during this time, we recommend exploring our Career Guide, which offers valuable advice and resources: https://www.indeed.com/career-advice. Additionally, this article specifically addresses what to do if you aren't hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. Please know that we're rooting for you, and we wish you the best of luck in your job search. Hang in there!
Full of fake jobs broken links and AI…
Full of fake jobs broken links and AI chat bot nonsense. Indeed use to be a good website now it's garbage. Don't use it if you're trying to find employment
August 31, 2026
Unprompted review
Reply from Indeed
Hi there, we want to make sure job seekers are having a safe experience with Indeed. We have a dedicated review team in place. If you feel unsure about a job, you can report job listings directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job
For your safety, please review our Security page and these guidelines for a safe job search,
https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search
https://www.indeed.com/security
Phone call after phone call from…
Phone call after phone call from various mobile numbers asking me to add them to WhatsApp , wtf are indeed doing calling me constantly , I have not even signed up to your app or website , stop calling people , especially me , I am not interested.
August 30, 2026
Unprompted review
Reply from Indeed
Thank you for bringing this to our attention. Job seekers are at the heart of everything we do at Indeed, and their safety and trust is a top priority. This is in no way affiliated with Indeed.
Job seekers should be cautious of unsolicited phone calls or messages via text, messaging apps, social media, or email—especially those from unofficial domains or offering salaries that may sound too good to be true. Indeed will never ask job seekers for sensitive information or payment to apply for jobs. Please visit our help center for additional resources: https://support.indeed.com/hc/en-us/articles/38886273141389-Common-Job-Scams-to-Avoid
Can't leave a bad honest review
Some companies you can't leave a bad review no matter how you word it. Waitrose is an example of this. I had a awful experience with Waitrose but no matter how I word it it's never allowed. You can't say if a manger is awful, can't say if the environment is depressing, can't say if you were bullied. I worked nights at Waitrose were the manger didn't allow anyone to talk, if your caught talking your separated. Staff constantly leave. But you can't say any of this all your allowed to say on Indeed is what you did in your day basically. So nights at Waitrose all I can say that indeed will allow is went in filled shelves, threw rubbish away went home. That helps nobody.
August 30, 2026
Unprompted review
Reply from Indeed
Hi Byron, all company page reviews on Indeed are subject to a moderation process. Our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company. However, if any part of a review violates our guidelines, we will not post it.
You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies. We advise you to look at our guidelines and revise your review and repost it.
Unfortunately, we are not able to discuss individual reviews that may not have been approved.
This site must use the other AI (Artificial Ignorance)
This site must use AI, as in Artificial Ignorance. I read some of the reviews, and I am not alone.
In my Notifications section, it says there's a great match for you. Then right below it, there's a notification that I have applied for the position (uuugh).
There's no sense in blocking the jobs because it lacks the ability to do so. The same jobs, over and over. What a waste of my time.
August 28, 2026
Unprompted review
Reply from Indeed
Hi Ron, to explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can occasionally pull in unrelated results. We’re continually refining this so the right jobs show up first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Social Media Manager").
We are always working to update and improve our products and features. We will share your feedback with our Product team. Thank you.
Harassing phone calls
I would NEVER, use Indeed, due to the spam phone calls I keep receiving and blocking. As a company this is poor practice and I would NEVER use them to represent my company or to recruit staff. UP YOUR GAME. Stop harassing people.
August 29, 2026
Unprompted review
Reply from Indeed
Hi Ray, we completely understand how important your privacy and safety are, especially when searching for a job. We want to reassure you that Indeed does not sell your personal data. Protecting your information is something we take very seriously, and we’re committed to keeping your details safe at every step.
You can read more about how we safeguard your data here: https://www.indeed.com/legal/privacyfaq.
Awful user experience
Awful user experience. Indeed is not user-friendly at all and editing anything is unnecessarily difficult and frustrating. The whole platform feels clunky and poorly designed. Honestly, it’s just awful
August 28, 2026
Unprompted review
Reply from Indeed
Hello, Crystal! We’re always working to provide users with a more seamless and user-friendly experience. Feedback like yours is especially valuable, and it will be passed along. We truly appreciate you letting us know about your experience!
Misleading information
I have been a long time customer and constantly dealing with their new crafty scams that take way more money than you set the budget and they have removed the ability to only pay for qualified candidates. They are tricking stealing from their own customers.
August 28, 2026
Unprompted review
Reply from Indeed
Hi Ray, Indeed is a self-service platform, which means account holders are responsible for creating, managing, and monitoring their sponsored jobs and associated spending. This includes keeping track of active sponsorships and making any needed changes to pause or close jobs in order to avoid additional charges.
We would also like to clarify that daily budgets on Indeed are not a strict per-day cap. Spending can vary from day to day depending on job seeker traffic and performance opportunities. Rather, daily budgets are averaged over a 30-day period, which means charges on a given day may exceed the selected daily amount while remaining aligned with the platform’s budget framework over time.
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