The "Fedra" is masterfully sewn. No loose treads. I particularly love the belt buckle. The paper seems cotton based, and about 150-200GSM and fantastic for fountain pens and mixed media. It is definit... See more
Company replied
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The "Fedra" is masterfully sewn. No loose treads. I particularly love the belt buckle. The paper seems cotton based, and about 150-200GSM and fantastic for fountain pens and mixed media. It is definit... See more
Company replied
I haven't received my order yet but I must say i'm already impressed with their customer services particularly Sara. The shoe sizes can be very tricky if you are used to UK chat sizing I initially ord... See more
Company replied
Very disappointing finishing and packaging It is a pity to produce a leather bag that could otherwise be attractive and then spoil it with such poor finishing and packaging. The bag I received has... See more
Company replied
I've just move to Germany for almost 4 years and my husband introduced me Gusti Tasche products. First, he bought me 2 bags and I loved them very much. Then, I started to do shopping myself from G... See more
Company replied
Wir sind Gusti Leder, ein deutsches Unternehmen mit Sitz in Rostock, das sich seit über einem Jahrzehnt auf die Herstellung hochwertiger Ledertaschen, Rucksäcke, Geldbörsen und Accessoires spezialisiert hat. Als Marktführer für nachhaltige Lederwaren verbinden wir traditionelle Handwerkskunst mit modernem Design und fairem Handel. Unsere Produkte sind mehr als nur Begleiter – sie sind Ausdruck Deiner Persönlichkeit. Ob im Alltag, auf Reisen oder im Büro: Eine Tasche von Gusti Leder steht für Langlebigkeit, Qualität und Stilbewusstsein. Jedes Produkt wird aus echtem Leder gefertigt, das je nach Linie mit verschiedenen, teils nachhaltigen Gerbmethoden behandelt wird, um seine natürliche Schönheit zu bewahren. Mit der Zeit entwickelt das Leder eine individuelle Patina und erzählt Deine persönliche Geschichte. In unseren Linien Gusti Leder nature und Gusti Leder studio findest Du sowohl handgefertigte Vintage-Modelle als auch moderne Business-Designs. Mit unserer Gravur-Option kannst Du Dein Produkt personalisieren – mit Initialen, Symbolen oder einer besonderen Botschaft. So wird aus jeder Tasche ein echtes Unikat. Weil uns Nachhaltigkeit und Langlebigkeit wichtig sind, bieten wir einen Reparaturservice an. Sollte Dein Lieblingsstück mit der Zeit Gebrauchsspuren zeigen, reparieren wir es für Dich – damit es Dich noch viele Jahre begleitet. Jedes Produkt von Gusti Leder steht für verantwortungsbewussten Konsum und ehrliche Werte – für Menschen, die Qualität schätzen, Geschichten lieben und ihre Accessoires nicht einfach besitzen, sondern erleben möchten.
Erich-Schlesinger-Straße 62, 18059, Rostock, Germany
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The "Fedra" is masterfully sewn. No loose treads. I particularly love the belt buckle. The paper seems cotton based, and about 150-200GSM and fantastic for fountain pens and mixed media. It is definitely worth more than it's price! The affordability cannot be beat! Keep up the great job Gusti Leder!
Reply from Gusti Leder
Very disappointing finishing and packaging
It is a pity to produce a leather bag that could otherwise be attractive and then spoil it with such poor finishing and packaging. The bag I received has several raw, rough and visibly unfinished leather edges, particularly around the handles and attachment points. The edges look frayed rather than professionally cut, sealed or finished. This is not the kind of workmanship I would expect from a properly finished leather bag.
In addition, the bag was packed in a way that left it badly compressed, wrinkled and deformed when it arrived. A leather bag of this size and construction should be adequately filled and protected during shipping so that it retains its shape.
I understand that genuine leather naturally develops variations, wrinkles and character, and I am not complaining about that. My complaint concerns the quality of the construction and finishing. For the price paid, I expected a professionally finished product, not a bag with untreated-looking edges and a distorted shape.
Reply from Gusti Leder
I haven't received my order yet but I must say i'm already impressed with their customer services particularly Sara. The shoe sizes can be very tricky if you are used to UK chat sizing I initially ordered the wrong shoe size and emailed them asking if they could send me the right size. Unfortunately the order had already gone through to their warehouse so they couldn't change it. However, Sara immediately cancelled the order advising me to reorder the actual size which she kindly helped me to work out. She was extremely prompt, helpful & pleasant. Thank you very Much Sara. I truly appreciate your excellent customer services & I will definitely be ordering again.💖
Reply from Gusti Leder
What you see is not what you get. Do not expect thick, beautiful leather like before. Something has happened to Gusti Leder and it isn't good. The products are now of TEMU quality. Stay away!
Reply from Gusti Leder
It is rare for me to write reviews, but Gusti Leder truly deserves one.
I ordered several products from Gusti Leder, including two Spencer leather belt bags, a Brigitta leather wallet, and a pair of Maison driving gloves, and every single item exceeded my expectations.
Product Experience & Personalization
Spencer Belt Bags: The two Spencer belt bags were beautifully engraved with our names free of charge. The engraving was perfectly executed and gave the bags a unique and personal touch. It is a wonderful service that many companies would charge extra for.
Brigitta Leather Wallet: The Brigitta wallet I bought for my wife is absolutely beautiful. The leather quality, stitching, craftsmanship, finish, and attention to detail are outstanding. It looks and feels far more expensive than its price.
Maison Driving Gloves: The Maison driving gloves fit perfectly. Finally, I found a pair of driving gloves that truly fit like a glove. They are extremely comfortable, beautifully made, and provide excellent grip and feel while driving.
Packaging & Delivery
Gift Wrapping: The gift wrapping was elegant and worth every cent. Everything was carefully packed, beautifully presented, and arrived in perfect condition.
Shipping: Shipping was fast, the packaging was excellent, and every product was protected with great care.
Overall Impression
What impressed me the most was the overall experience. Beautiful products, excellent craftsmanship, outstanding value for money, thoughtful presentation, and free personalized engraving.
This is exactly how a premium customer experience should feel.
I highly recommend Gusti Leder to anyone looking for genuine leather products. I will definitely be ordering from them again.
Thank you, Gusti Leder, for proving that there are still companies that truly care about quality, craftsmanship, and customer satisfaction.
Absolutely recommended.
Dimosthenis K.
Reply from Gusti Leder
It’s almost 10 years since I have the model called Becky today, transformed into an A5 ring binder. It is weathered, still valiant, and durable because it has traveled everywhere and not in good conditions. I bought a Becky model to go with it, same invoice, same quality, just like my other Gusty products.
Bravo keep it up.
Reply from Gusti Leder
Ordered a small bag that was described as 2 in 1, consisting of a small purse and a larger bag. But received only one. Looks like a scam.
As a follow up the the responce below I'd like to confirm the scam origin of the website because they asked me to pay for the return shipping and did not provide with the explanations why the product on the website is different from what I received. Looks like they earn money on shipments rather than selling products.
Reply from Gusti Leder
I've just move to Germany for almost 4 years and my husband introduced me Gusti Tasche products. First, he bought me 2 bags and I loved them very much. Then, I started to do shopping myself from Gusti online shop. Frankly speaking, I did compare price and design with other leder products, then I found that the products from Gusti are cheaper and look nicer in its way (real leather products)
Also, there are many details and certificates about the leather from Gusti website which make me sure that I can get real leather from this brand.
Reply from Gusti Leder
The products and quality is absolutely outstanding!!!
I have ordered a backpack i side has so many useful pockets and loved the personal engraving!
I also have purchased a belt and trainers and am so pleasantly surprised!
This is fantastic, the leather is very high quality and the execution is outstanding. The trainers are in modern beautiful mint green colour!
Thank you dear Team!
Reply from Gusti Leder
My advice to anyone considering purchasing from this brand:
1. Inspect the product extremely carefully before leaving the store.
2. If you have even the slightest doubts about the workmanship or finishing quality, do not buy it. No craftsman I know would be proud of such work.
3. If problems arise afterward, be prepared for the possibility that your concerns will be dismissed as “normal characteristics” of handmade leather rather than treated as legitimate quality issues.
I chose this brand because of its strong messaging around sustainability and craftsmanship. However, sustainability should also mean durability, consistency, and standing behind the quality of a product once it has been sold. Unfortunately, my experience did not reflect those values.
Although customer service remained polite throughout the process, I ultimately felt that obvious workmanship concerns were minimized rather than genuinely addressed. Based on my experience, I would not purchase from this brand again.
Reply from Gusti Leder
I ordered Mailo shoes from Gusti Leder. The delivery was fast, while the product’s quality was proved by the immediate feeling of comfort when wearing these shoes for the first time.
Reply from Gusti Leder
I ordered a Ruben bag from Gusti Leder, the product quality is excellent, the delivery was quick, the packing was thoughtful with care for the customer.
Reply from Gusti Leder
The quality of the bag, I really love it. And the delivery was fast too.
Reply from Gusti Leder
The item came fast to Sweden and it was high quality and beautiful.
Sadly I believe that the item was never actually tested with pets, because it was impossible to use and it collapses when the pet is in it. I’m talking about a 3 kg dog. I had to send it back.
Reply from Gusti Leder
Reply from Gusti Leder
Love the s size, and finish- but I fear one part of the leather in front is going to be damaged soon....
It already has some pucker/ feel to the touch.
Reply from Gusti Leder
UK stockist extremely helpful in referring me to your German stockist to purchase my Bennett bag accessory. The item was in stock and very quickly dispatched. Very happy with both the cost of the item and shipping cost.
Reply from Gusti Leder
It's a great bag, spacious enough for all your daily needs. The quality of the leather is good as always. Has become my go to winter bag.
Reply from Gusti Leder
The design is like in the photos, but the quality of the leather is quite poor. It is thin and therefore the shape of the whole piece easily goes ‘off’, and the straps and how the straps are fixed just looks cheap.
I had unwrapped the bag and the buckles before I realized the poor quality, so I unfortunaltely have to keep it.
Reply from Gusti Leder
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