Flipdish Reviews 

With Ramsha Irshad had a very helpful experience helping and guiding me step by step how to connect the business Google account with Flipdish. She was very knowledgeable finding other ways to make it work and patient with me as I did it for the first time. I really recommend her for anyone that needs to make everything work right in the Flipdish. And obviously she will be the one that I will ask help from. Very good job. Thank you very much.

Nazaal is the best on boarding person I have spoken so far. Very helpful person 10/10 .

Emmad, has been of tremendous help…he has been patient while helping me to navigate migrating to your platform from another service provider.

The Flip Dish colleagues were nothing short of miraculous. Especially Ramsha.
The patience, professionalism & kindness she gave me was excellent. Nothing was too much for her, she is wonderful.

⭐⭐⭐⭐⭐ Excellent Service from Emmad Rizwan & Flipdish

I’ve been really impressed with the service I received from Emmad Rizwan at Flipdish.
Emmad was extremely helpful throughout the whole setup process and took the time to make sure everything was configured exactly the way I wanted it.

Nothing felt like too much trouble. He listened to what I needed, helped with the changes and made the whole process straightforward. His communication and customer service have been excellent.

Having previously used App4 and OrderYOYO, I can genuinely say that Flipdish has been the best experience so far. The system, support and overall customer service have all been excellent.

A massive thank you to Emmad for all his help. Highly recommended — 5 stars! ⭐⭐⭐⭐⭐

A highly appreciate Mr. muhammad shahbaz for guide me each n everything. Thanks very much for your help n support.

Very helpful and smooth process to get set up.

romised increased sales from day one. FOUR MONTHS — NOT A SINGLE SALE from Flipdish.
Contacted them many times. Always say “we’ll look into it” — but NOTHING ever gets done. Left a message for the salesperson who promised everything… never called back.
Big promises, zero action. They take your money and deliver nothing. Do not waste your time or money.

So helpful with setting up an online presence. Would definitely recommend

Emmad Rizwan
Is the best person to deal

Great work throughout. 10/10 shahbaz.

Thank you!

Quick response, great customer service

Emmad Rizwan is following us during the process of opening our own first takeaway place.
Great guy with great knowledge and very supportive

I had a great experience and received excellent customer service from Emmad.He was very friendly professional and helpful throughout.he made everything easy

I would highly recommend Flipdish, Outstanding company with exceptional support. Every interaction has been efficient, friendly, and solution‑focused. Truly a team that cares about their customers.

Hi everyone from Taj curry’s & kebab Ashbourne had very good services from Flipdish highly recommended ❤️

I recently joined Flipdish for my business and have had a really positive experience from the start. The whole team has been professional, helpful and easy to work with.

A special thank you to Hamza from the onboarding team, who was extremely helpful throughout the setup process and made everything much easier for me.

I’d also like to thank the menu team, who did a great job overall, and especially Zoha, who went above and beyond to help me. The support and communication have been excellent.

Really happy with my experience so far. Thank you Hamza, Zoha and the whole Flipdish team for all your help. Highly recommended!

Very easy and very good really happy thank you hamza

⭐ 1 Star – Extremely Poor Service and Communication

Let me start by saying this has probably been one of the worst customer service experiences I’ve had.

I deliberately waited before leaving this review because I wanted to give Flipdish enough time to resolve the situation and to make sure my review was fair.

From the beginning, I explained my business and what I actually needed. Despite that, I paid a deposit and was sold a product that ultimately wasn’t suitable for my needs. I didn’t have much knowledge of these systems at the time, so naturally, a website and card reader sounded like a great solution. I relied on the salesperson to understand my situation and recommend the right product, but I don’t feel that happened. Instead, I was offered solutions that didn’t properly address what I needed, and I later discovered there were too many limitations for my business.

Unfortunately, things became even worse once the setup process began.

I was assigned a team leader to handle everything, but communication was extremely poor. I would ask for things to be done and be told they had been completed, only to later find out they hadn’t. When I needed to make changes or get clarification, it could take two or three days just to get back in contact.

To be fair, the customer service staff you initially speak to have generally communicated well and tried to help. The problem is that they seem very limited in what they can actually do, meaning you still have to wait for the relevant person or team to deal with the issue.

The most frustrating part is what happened when I decided I no longer wanted the service. I have been trying to return their equipment and resolve the refund, yet around two months later I am still waiting for a proper response and my refund. I have also been waiting for clear instructions on where their equipment needs to be returned.

For a business providing websites, payment systems and equipment that other businesses rely on to operate, I expected a much better level of organisation and communication.

I gave Flipdish plenty of time to resolve this before leaving this review. Unfortunately, based on my experience from the sales process through to trying to cancel and return the equipment, I cannot recommend the service.

The experience was very good. The process was simple and fast. The customer service and recommendation that I’ve received was helpful and friendly.