With clear info on the website I brought all required docs, ID and proof of address etc when I called into office to apply for a loan. Very helpful staff (one of whom was being trained in) processe... See more
Company replied
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Review summary
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Never any issues. Whenever I have enquired about services (twice now) they have been so friendly and helpful. Absolute pleasure to contact and deal with. Highly recommend. I cannot remember the mo... See more
Company replied
Please add Madison to the pantheon of stellar First Tech Representatives. She skillfully helped me complete an urgent loan processing. This despite dealing with my underperforming home internet se... See more
First tech have been a great support to me since I joined, my experience on applying for and being approved for a loan was seamless and so easy. The online services are very user friendly and I can ch... See more
Company replied
Company details
Written by the company
First Tech Credit Union is the dedicated credit union for employees working in the Information, Communications and Technology (ICT) sector in Ireland. First Tech was established in 1961 and was originally called the Civil Service Credit Union and later became the Telecom Eireann employees credit union and then ESCCU. It was renamed First Tech Credit Union in 2020. Key member benefits include competitive rates on personal loans, various savings options and insurance benefits at no extra cost. Members can borrow up to €120,000* and the maximum savings threshold for individual members is €100,000. (*Terms and Conditions apply). First Tech Credit Union is member-owned and not-for-profit with all profits being returned to members in the form of reduced fees, lower loan rates and attractive dividends. It is overseen by a volunteer Board of Directors. In recent years, First Tech has built strong relationships with many companies across the ICT sector, from multi-nationals to SMEs. First Tech works with these companies and their employees to provide information and advice on First Tech’s products and services. These members value the personal and trustworthy service First Tech provides on a daily basis. First Tech Credit Union is regulated by the Central Bank of Ireland.
Contact info
55 Dawson St, D02 X449, Dublin, Ireland
- 01 6427900
- info@firsttech.ie
- www.firsttech.ie
4.8
Excellent
157 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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A Financial Institution With Heart and Kind Souls
Please add Madison to the pantheon of stellar First Tech Representatives.
She skillfully helped me complete an urgent loan processing.
This despite dealing with my underperforming home internet service.
Her patient and persistent efforts actually got the job done sooner than originally projected.
For that my family will be eternally thankful for her skill and heartfelt care.
August 27, 2026
Unprompted review
Reply from First Tech Credit Union
Hi Phelim, many thanks for the 5 star review
Reply from First Tech Credit Union
Thanks so much, that's great to hear!
Staff are always so polite and…
Staff are always so polite and professional! The credit union has been there for us through it all. Cannot express my appreciation more.
April 2, 2026
Reply from First Tech Credit Union
Hi Mark, thanks so much for your feedback. We're delighted you've had a positive experience with us!
The help and assistance through out the…
The help and assistance through out the process was excellent. Between Emails,Telephone calls and securing the Loan.
August 6, 2026
Reply from First Tech Credit Union
Hi Jacqueline, that's great to hear! many thanks for sharing that.
First Tech Credit Union helps our…
First Tech Credit Union helps our family to have capital at reasonable rates when we need it.
Anthony Memery
July 20, 2026
Reply from First Tech Credit Union
That's great to hear Anthony! Thank you for taking the time to share your thoughts about us.
The staff for their help and the ease…
The staff for their help and the ease of the online app.
July 30, 2026
Reply from First Tech Credit Union
Hi Kevin, thank you for your kind feedback.
Reply from First Tech Credit Union
Thank you John, that's great to hear.
Reply from First Tech Credit Union
Thank you Pearse, that's great to hear!
Great service …
Great to deal with super quick response times and their app is also great
August 16, 2026
Reply from First Tech Credit Union
We're delighted to hear that and thanks for sharing your positive experience with us.
Paperwotk
Generally deal6 with staff is good but I hate all the information needed when applying for secure loan
August 17, 2026
I would like to share that the staff…
I would like to share that the staff was nice and they processed my profile and fulfil the requirement quickly . I would recommended this credit union to few of my friends as well .
August 25, 2025
Reply from First Tech Credit Union
Thank you for your kind words! Much appreciated.
Reply from First Tech Credit Union
Hi Kenneth, thanks so much for your positive feedback
Everything was dealt with very…
Everything was dealt with very efficiently and without any drama
June 20, 2026
Reply from First Tech Credit Union
Hi Colette, we're glad to hear you had a positive experience!
Extremely helpful and Efficient
Staff very friendly, helpful. Very efficient response time. Couldn't ask for better experience.
July 24, 2026
Reply from First Tech Credit Union
Thank you Breda, we're delighted to hear that
Reply from First Tech Credit Union
Thanks so much for the positive feedback
Everything about my experience was 5…
Everything about my experience was 5 stars the customer service especially
August 17, 2026
Reply from First Tech Credit Union
Hi Scott, Many thanks for your 5 star review!
I was looking for a loan to refinance
I was looking for a loan to refinance. The staff were very helpful to help me understand everything. Once the requested documents were submitted the loan process was quick as well.
July 7, 2026
Reply from First Tech Credit Union
Hi Sam, many thanks for sharing your positive experience!
So easy to navigate website quick…
So easy to navigate website quick response. No hassle loan application.
July 24, 2026
Reply from First Tech Credit Union
Hi Sinead, thank you for your kind feedback!
Just how service should be.
With clear info on the website I brought all required docs, ID and proof of address etc when I called into office to apply for a loan.
Very helpful staff (one of whom was being trained in) processed everything, saught and got approval for my loan and I left with a loan cheque in about 30 mins.
Excellent friendly and efficient service.
If only everything ran as smoothly....
October 9, 2025
Reply from First Tech Credit Union
Thanks so much Paul, we are delighted to hear that you had a positive experience with us!
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