We have just purchased an ex - demo Puma St Line X from Furrows Shrewsbury. The Sales Executive Andy Higgs arranged the test drives. Andy was very helpful, nothing was too much trouble to ensure we m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Visit Furrows Group in Shropshire, established dealership and servicing specialist. Get in touch today to arrange a test drive.
Contact info
Haybridge Road, TF1 5JJ, Hadley, United Kingdom
- www.furrows.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
We bought an ex-demo Mustang Mach-E. Jake Potts helped us from beginning to end, kept us in the loop with updates and got everything sorted.
The staff were helpful and friendly and let the car sell itself
The staff were helpful and friendly and at no stage were they 'pushy'.
We were offered a selection of vehicles, but only the one we selected ticked all of the boxes.
Reply from FurrowsGroup
i was treated with dignity and respect…
i was treated with dignity and respect they went above usual standards fitted my car in without a booking and kept me informed of the process. there service was exceptional. i highly recommend them.
Reply from FurrowsGroup
Furrows Telford
I’ve always had excellent customer service from staff at Furrows Telford from sales to servicing. I have just purchased my fourth Kia from them. Highly recommend.
Reply from FurrowsGroup
Great service by professioal, knowledgable staff.
Reply from FurrowsGroup
Furrows of Oswestry Škoda were…
Furrows of Oswestry Škoda were approachable and friendly but also very professional.
Jonny is a credit to the company, he made the changeover go smoothly. He explained everything clearly and showed patience when I needed something explaining again. Thank you.
Reply from FurrowsGroup
Excellent experience all round
I've just renewed my motability vehicle with Furrows Kia in Shrewsbury. All of the staff were amazing! Helpful, kind, friendly, thorough and professional. I couldn't have asked for more. I was with them years ago for a Ford we had. I'm glad to be back with them again.
Reply from FurrowsGroup
Reply from FurrowsGroup
Furrows of Shrewsbury Kia were really…
Furrows of Shrewsbury Kia were really helpful and I'd recommend them because everything was clearly explained from the outset.
I purchased an EV2.
Reply from FurrowsGroup
Sales personnel all very helpful and…knowledgeable
Sales personnel all very helpful and explained everything i needed to know
Reply from FurrowsGroup
Very good Tom took me through all the…
Very good Tom took me through all the options and gave me a test drive and gave me plenty of time to check over my new car thank you .
Reply from FurrowsGroup
The experience at Furrows of Telford…
The experience at Furrows of Telford was fantastic. Kevin dealt with every question i had with professionalism and was very informative from the start and original enquiry to collecting my new car. Thank you Kevin once again.
Reply from FurrowsGroup
Great customer service
My experience at Furrows of Telford Kia was cracking because customer service was brilliant both in the new cars and across the road at the used car sales where we also went. Plenty of communication and the car was available fast
Reply from FurrowsGroup
Brilliant service from Mike Dale and Furrows.
The experience at Furrows of Shrewsbury was good because we have dealt with Mike Dale and brought a number of cars from him before and we trust him as he knows what we want. We found him to be very professional and nothing was too much trouble for him. We would recommend him to family and friends.
Reply from FurrowsGroup
Great customer service
Great customer service. Jonny was helpful and friendly. They were mindful of my mobility needs. Overall a great experience and have got an amazing Skoda Enyaq.
Reply from FurrowsGroup
Furrows
Knowledgeable and friendly staff . Well presented choice of vehicles.
Reply from FurrowsGroup
The Salesman
The Salesman, was honest, trustworthy, straightforeward in caring for the customer.
Nuff said
Reply from FurrowsGroup
Straight answers and clear information
I'd recommend Furrows of Shrewsbury Kia because you get clear information and a straight answer to your questions.
Reply from FurrowsGroup
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.