Paid for standard delivery but the parcel arrived the next day! Well packed keeping the items in good order. We have been ordering the IT's Your Move booklets produced by Scripture Union for many year... See more
Company replied
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Review summary
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Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more
Company replied
This company went above and beyond. After a real problem with the delivery company I contacted them and was sent a replacement with a more reliable delivery service (R.M.) with no awkward questions. T... See more
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I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more
Company replied
Company details
Written by the company
Eden.co.uk your one-stop-shop for Christian resources.
Contact info
United Kingdom
- www.eden.co.uk
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Eden.co.uk
Hi Elizabeth,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Prompt service and delivery of nlt…
Prompt service and delivery of nlt bible in giant print. Lovely to be able to read God's word with ease as my eyes deteriorate in function in older age
June 25, 2026
Reply from Eden.co.uk
Hi Ken,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Easy delivery on time delivered in tact.
July 2, 2026
Reply from Eden.co.uk
Hi Jennifer,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
My parcel arrived right on time I have…
My parcel arrived right on time I have always been a customer of Eden and found them excellent to deal with and will have no hesitation in continuing dealing with them and the postings have always been excellent,Thank you, Jenny. 👍🏻👍🏻
July 2, 2026
Reply from Eden.co.uk
Hi Jenny,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Book arrived quickly once the mix up…
Book arrived quickly once the mix up had been sorted out. Had to use Google to get a number in order to speak to a person. Would help if contact numbers we’re on your website.
July 2, 2026
Reply from Eden.co.uk
Hi Janet,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Looking for a bible
I found the bible I wanted and it was delivered quicker than expected.
July 1, 2026
Reply from Eden.co.uk
Hi Susan,
Thanks for your custom and your review.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Children's Bibles
The Bibles I ordered for the children's work at church arrived really quickly, thank you.
The font was a little smaller than I expected - perhaps it would have been an idea to have some way of showing that, but other than that they are super.
July 2, 2026
Reply from Eden.co.uk
Hi Andrew,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Colin - Eden Customer Service Team
My book was in very good condition and…
My book was in very good condition and arrived quickly.I have bought other goods from Eden and they have been superb quality.Will continue to buy from them.
July 2, 2026
Reply from Eden.co.uk
Hi Susan,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team
Joseph received his delivery on time
July 2, 2026
Reply from Eden.co.uk
Hi Maria,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team
Good website & easy to order
July 1, 2026
Reply from Eden.co.uk
Hi JKS,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
As yet I have not received my order
As yet I have not received my order. I have sent an email which was returned to me saying wrong address. Yodel was meant to deliver my order by 6th July. Yesterday I phoned your office and understood the problem would be sorted. I need the order by Monday 13th July. Please attend to my request for your urgent attention. Thank you.
July 1, 2026
Reply from Eden.co.uk
Hi Mrs. Nicholls,
Thanks for your custom and your review.
We really appreciate your feedback.
Sorry to hear you haven't received your order yet, we'll look into this and email you directly in the next 15 minutes.
Colin - Eden Customer Service Team
I ordered life Application study bible…
I ordered life Application study bible NIV and I enjoy reading it.
June 24, 2026
Reply from Eden.co.uk
Hi,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Order arrived quickly
Order arrived quickly, sensibly packaged without plastic. Pleased with the books and happy to support a living wage company.
June 24, 2026
Reply from Eden.co.uk
Hi Virginia,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Positive experience all round
Book was delivered in good time and in excellent condition. Availability and competive with Amazon.
June 23, 2026
Reply from Eden.co.uk
Hi JBz,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
.Arrived when indicated on order greatly appreciated. I am sure my great grandson will love this.
Arrived when indicated on order greatly appreciated. I am sure my great grandson will love this.
June 30, 2026
Reply from Eden.co.uk
Hi Marion,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Excellent service
Excellent service, keeping me up to date with the progress of my order. Thank you
June 30, 2026
Reply from Eden.co.uk
Hi Ruth,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Brenda
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team
Reply from Eden.co.uk
Hi Rosemary
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad - Eden Customer Service Team
The disappearing book
I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order, dispatching it via another carrier all at no extra cost to me. I had been waiting for nearly a week, they did it in 3 days! I can't thank them enough, for their kindness and diligence. Will definitely use again.
June 29, 2026
Reply from Eden.co.uk
Hi Jane
Thank you for leaving us feedback.
We appreciate you choosing Eden and thank you for your understanding and continued support!
Chad - Eden Customer Service Team
Reply from Eden.co.uk
Hi Marion
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad - Eden Customer Service Team
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