Drinkstuff Reviews 

25,863
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, often finding them to be exactly as expected and offering good value. Many highlight the swift delivery and excellent packaging, ensuring items arrive safely and on time. The ordering process is frequently described as easy and straightforward, supported by helpful and responsive customer service. However, some customers also noted issues with delivery, including delays, lost parcels, or items not arriving on the promised next day. A few other people also felt that product descriptions or images on the website were misleading, leading to items not matching expectations. Additionally, some reviewers experienced receiving incorrect or missing items, and a small portion found customer service to be lacking in resolving these issues.

What people talk about most

Product

Customers had positive experiences with product, often praising the great quality and competitive pricing of... See more

Delivery service

Consumers find delivery service to be positive, frequently praising the super fast and quick delivery, with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the products... See more

Order

People report positive experiences with order, often finding the ordering process easy and straightforward,... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time ordering from this company. Ordered a set of 6 highball glasses. Unfortunately 2 were damaged on arrival. Called Drinkstuff and explained the situation. They sent 2 replacements the very ne... See more

Rated 5 out of 5 stars

Order ID: DS13012119 Great experience overall. The company has been excellent. I had a small issue with the initial delivery through Evri, but they quickly resolved it by sending the order out... See more

Rated 5 out of 5 stars

Competitively priced products (in stock!) with speedy delivery. Item received within a few days of order. Good communication throughout order/despatch process. The item (drinks fridge) is a Christmas... See more

Rated 5 out of 5 stars

Very impressed with the quality of the glasses, the price and the reasonable delivery charges. The only downside was the delivery by Evri, they left the package on its side and on the street. Thankful... See more


Company details

  1. Restaurant Supply Store
  2. Cutlery Store
  3. Gift Shop
  4. Glassware Store
  5. Hotel Supply Store
  6. Kitchen Supply Store

Written by the company

We’re Drinkstuff, an online retailer of bar, glassware, tableware and catering equipment here to help both home and business customers. With over 20,000 unique and inspiring products from top brands, you can be sure to find exactly what you need.

Why buy from Drinkstuff?

Written by the company

Live Stock
If an item is shown "In stock" on our website it is in our warehouse and ready to be picked, packed and dispatched to you.
Free Delivery over £100
Spend over £100 and get Standard UK Delivery for FREE! Get free delivery to Scottish Highlands, Northern Ireland and Off-shore UK when you spend over £100.
Next Day Delivery with 1 Hour Time Slot
Select Next Day Delivery with DPD and receive a 1 hour time slot on the morning of your delivery via email.
Business Discount
If you're a business, please contact our dedicated sales team to discuss your requirements. Our Business Account offers discounts on regular orders and bulk purchases. Contact: sales@drinkstuff.com
Safe & Secure
We accept debit/credit cards over an encrypted connection as well as PayPal for a fast, hassle-free payment.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(25,863)

321 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A good selection

Drinkstuff has a good selection of drink related products that makes this a one stop shop for me. I'm an occasional buyer but always use Drinkstuff because getting older means it's a real pain having to go to a physical store.

I wanted to freshen up my glassware as over the years items get broken and buy some fruity cocktail mixes to try as in the lasting heat we've been having a nice cocktail goes down a treat.

I'm a creature of habit and am trying to get into the habit of having more cocktails (and not just on cruises) as a change from just wine. So, I'll be ordering more regularly in the future.

RayO

July 14, 2026
Rated 5 out of 5 stars

Glad to find this website

Glad to find this website. I ordered some flavoured syrups that I couldn’t find in my local supermarket. Delivery was quick and the parcel was very well packed.
Cocktails were delicious! 😁

July 7, 2026
Rated 5 out of 5 stars

Ordered a few time now from DrinkStuff…

Ordered a few time now from DrinkStuff and each time its been great. Easy to find what you want on the website and very easy to order. Each time I have ordered its arrived on time and in perfect condition, everything is well wrapped.

This time however I over ordered one item, my fault entirely. So dropped them an email about returning some items, seemed that was no problem. Filled in a form and Stacey arranged a pickup by DPD easy, cost £10. I could have sent it back cheaper via the Post Office but rather not wait an hour in line to do that carrying a big box.

So everything worked out well, DrinkStuff customer services were great. Cost me an extra £10 but that was my fault. Will be more careful next time.

July 8, 2026
Rated 2 out of 5 stars

Pretty poor

So order placed on a 3-5 day delivery, after 7 days no delivery. Called and and was told the courier was returning the parcel, they would check the parcel and resend, 5 days later no delivery, no confirmation of dispatch and no tracking information. Pretty poor really.

July 6, 2026

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