There is absolutely no contact with seller - they do not respond on any messages. Even if You order two products in the same time from the same seller and for the same address - You have to pay... See more
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Contact seller: registration needed! After registration: to contact seller, verify your identity with mitid! really???? it means only danish have possibility to contact seller??? Buy now: Beklager... See more
Company replied
Good: I had all my ads rejected, and got that resolved by Isabella within couple of hours. Bad: I would like to point out that your new design sucks. Your selection of brands is not very broad, and... See more
Company replied
Be careful when buying on DBA, it's full of scammers, like a seller Osman O. He listed "Nintendo Switch 2 All in one carry bag" and shipped an empty package instead. When I asked my money back he jus... See more
Company details
Information provided by various external sources
Danmarks største annoncemarked med køb, salg og bytte for private og virksomheder. Har du brug for hjælp, så kontakt Kundeservice som er parat til at hjælpe alle ugens dage fra kl. 08:00-22:00
Contact info
Axel Kiers Vej 11, 8270, Højbjerg
- Bestil et telefonopkald under "Hjælp"
- support@dba.dk
- www.dba.dk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 2 weeks
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Only problems an wasting time
There is absolutely no contact with seller - they do not respond on any messages.
Even if You order two products in the same time from the same seller and for the same address - You have to pay twice for delivery. Not possible to choose delivery point.
They need 12 days to deliver order in Denmark 140 km from seller.
"Fiks færdig" is simply cheating and extorting money - DBA does not follow the rules related to this (Cancellation and delivery time). You pay additional money for nothing.
The DBA demands additional fees to correct mistakes made by the DBA and the seller!
I do not recommend this platform because buyer has absolutely no rights there. If you are looking for trouble and stress - buy on DBA.
As a foreigner, I feel misled by DBA’s "Safe Payment" (Tryg Betaling) - A 4,000 DKK trap
I am an international resident working in Denmark, and I used DBA's "Fiks Færdig" service believing it was a secure platform. I was wrong.
I purchased an iPhone for 8,599 DKK. During checkout, I saw the option for "Tryg Betaling" (Safe Payment) and paid a 268 DKK fee for it. As someone who is not a native Danish speaker, the term "Safe Payment" clearly implies that the transaction is protected if something goes wrong.
The package was lost by PostNord at their terminal. Now, DBA support tells me they will only refund 4,800 DKK because I didn't check a small box for "extra" insurance.
This is deceptive for several reasons:
1. Language Barrier: Using the term "Tryg Betaling" (Safe Payment) is highly misleading. I paid for "Safety," yet I am losing over 4,000 DKK of my hard-earned money.
2. Lack of Warnings: For a high-value item of nearly 9,000 DKK, the system should have a mandatory, clear warning (especially for English/International users) that the default insurance is insufficient.
3. Unfair Practice: DBA approved the transaction and took my "Safe Payment" fee, but now they hide behind complex terms and conditions that are difficult for foreigners to navigate.
I feel targeted and cheated by this lack of transparency. I am working on a farm here in Denmark, and losing 4,000 DKK due to a misleading interface is devastating.
To all other expats and foreigners in Denmark: DO NOT trust DBA's "Safe Payment" for expensive items. It is a false sense of security
I bought a fake bag and got into trouble
I bought a branded bag through the fiks færdig service, and it turned out to be a fake. The seller, who is a fraud, claimed that he sent me a 100% original bag when I tried to resolve the situation on my own. He said that, he knows these tricks and that I’m going to return the fake bag to him and keep his supposedly original one, accusing me of being the scammer and threatening to report me to DBA management and the police. I had to seek help from DBA's customer support, and they suggested I provide them with a third-party authentication certificate of the bag, which would allow them to cancel the transaction. This certificate costs between 250 to 700 kroner. I had no choice but to order authentication for the fake bag. I sent the confirmation to DBA, and they canceled the transaction. Then I received a strange email from them stating that the seller must reimburse me for the fiks færdig fee of 39 kroner, the delivery to my address of 59 kroner, and arrange for the return delivery to his address so that I could send the bag back to him. However, there was no mention of the money for the authentication. When I asked who would reimburse me for that expense and provided receipt, they replied that they couldn't recover that amount from the seller, claiming it was my personal choice, despite the fact that they required me to provide that document, without which the transaction would not have been canceled. The email also stated that the seller has the right to request his item back within 2 months, and I must keep it safely during that time. In the end, the seller did not contact me within the specified timeframe, reappeared a week later without reimbursing any of the claimed DBA expenses, and did not arrange for the return shipping of the item. Instead, in a scandalous manner, he demanded his bag back and continued to insult me, calling me a fraud. This is a huge stress for me. DBA does not block scammers even after I provided official proof in the form of the authentication certificate I submitted. Be cautious! I have lost my money and now I know that DBA can’t protect the buyer if the item is fake. Anyway you are going to be a victim and they will not block the seller, so he can continue his black business and can still leave a bad feedback about you, so you will have a lower rating as a buyer on DBA.
Reply from DBA
Used fix faerdig a dozen times
Used fix faerdig a dozen times. Always worked well
Reply from DBA
Paid a lot of money with no knowledge…
Paid a lot of money with no knowledge about what I’m paying for when I boost the ad!
Reply from DBA
What on earth are you doing?
What on earth are you doing?
From one of the best sales platforms ever created - to the absolute worst in every way.
Reply from DBA
Osman O scammer on DBA
Be careful when buying on DBA, it's full of scammers, like a seller Osman O. He listed "Nintendo Switch 2 All in one carry bag" and shipped an empty package instead. When I asked my money back he just changed the listing description by adding in the middle of the text that "it's just a box" while the title was saying "a bag" and told me to bugger off. Money were sent directly, so no returns... DBA suggested we find a common solution and the seller replied "you can't save it".
Contact seller
Contact seller: registration needed!
After registration: to contact seller, verify your identity with mitid! really???? it means only danish have possibility to contact seller???
Buy now: Beklager, noget gik galt.
Prøv igen, eller få mere information på Kundeservice.
You know what? You know.....
Reply from DBA
If a seller scams you the only thing…
If a seller scams you the only thing DBA will do is tell you to figure it out with the seller. WTF!?
Reply from DBA
Can not log in
Hi, I want to buy an object and I live outside Denmark.
(the netherlands). Is this possible ? As far as I tried, procedure was frustrating because of mandatory personal ID code. But system seems not to recognise the Dutch code.. ?
Reply from DBA
sad result from new owners' lack of…
sad result from new owners' lack of structure. sorting, facilities, editing, handling, programming, design, everything sucks. so sad to see, says this former employe.
Reply from DBA
Good
Good: I had all my ads rejected, and got that resolved by Isabella within couple of hours.
Bad: I would like to point out that your new design sucks. Your selection of brands is not very broad, and it's not possible to manually enter a brand in the field either. I recommend adjusting this feature, as it currently forces users to leave the field empty, which can create search issues for customers looking for keywords such as brand names.
Overall design and functionality much worse than before. Will shift to Marketplace and Vinted with less hustle, and more user-friendliness.
Reply from DBA
Bad service
I ordered a book. I didnt receive delivery message that the book has arrived. Therefore i failed to collect it on time. I havent received refund nor an other chance to receive the book. It is unknown where the book is as the seller has not received it back.
Reply from DBA
search is awfull
from 2.5 milion hits in november to 1,8m in april.
going down down. ...
new design is mess.
Reply from DBA
Ufatteligt at man re-designer og ender…
Ufatteligt at man re-designer og ender med en total nedgradering.
Reply from DBA
No trust
Everything has changed
After being the number one site for buying and selling,it has now become a site with a bad reputation.
Yes, you have gained the trust of the banks, but you have lost the subscribers who were the main reason for the banks to trust you.
After 10 years with you, I will not pay or spend 1 kr. on your site anymore.
Reply from DBA
Support
My problem with the "Køb nu" activation was solved in 2h.
The reply from the support was fast.
Reply from DBA
I must say that DBA.DK has gone bad…
I must say that DBA.DK has gone bad these days. Schibsted has completely ruined the wonderful place where you can sell stuff and send it to the the buyers.
One thing is that a simple user interface with nice categories is now a mess. That is their problem.
But...
Please do not use this site - it feels like a scam to lure you and all others to be monitored by them and public authorities.
They are using an externmal provider to get infomation from your bank account - Shame on you!!
Reply from DBA
Shame
Shame, shame. To ruin a functioning platform like this is a tragedy, no self-reflection even after several weeks of dissatisfied reviews... And no, not even a few positive reviews created by some of your weak-minded or paid relatives will save it. I really hope that some company has already focused on this hole in the market of selling used things and is developing a similar platform that your dissatisfied customers will soon be able to choose from.
Reply from DBA
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