My first order from Campbells at a cost of £143 and I was delighted. I've used other meat companies that deliver and Campbells meat was by far superior to them. Over the moon with my purchase and now... See more
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Awful company, delivered to wrong addresses, causing our restaurant to close, losing us thousands of pounds. Essentially made us do their job and deliver their items. Alot of poor quality items, or i... See more
Company replied
In no way am I suggesting that Campbells is misleading its customers or that the product was poor quality. However, I am very disappointed that Campbells does not support British farmers and producer... See more
Company replied
We haven't tasted any thing up to now, Scotch Pies, a Pork Shoulder and hefty chops and a black pudding I couldn't resist but looks great. Incredibly well wrapped and delivered by DPD (they let the si... See more
Company details
Written by the company
We are a family run business for over 100 years and are renowned for supplying an extensive range of fresh meat, fresh fish and delicatessen products to Scotland’s top Michelin star hotels and restaurants. You may have probably been to or desired to dine at a Martin Wishart, Nick Nairn or Tom Kitchin restaurant and wondered if you could enjoy the same delicious meal in the comfort of your home. It may come in as a surprise to you but we supply fresh meat, fresh fish on a daily basis to these top chefs and 1000 other top hotels in Scotland which includes the likes of Sheraton, Balmoral, Old Course, Turnberry and Cameron House. We dry age our beef for a period of at least 21 days which improves the flavour of the meat and makes it more tender thereby making it a prime quality meat which is generally preferred by top chefs. We are proud of our Scottish heritage and our very own Scotch beef brand – ‘Campbells Gold’ which guarantees the best quality meat. We have been offering the same product quality to our household customers via our website www.campbellsmeat.com which is delivered fresh not frozen straight to customers’ doorsteps across the UK mainland in one working day. All meat is traceable back to farm and is born, bred and slaughtered in Scotland with information available to customers.
Contact info
The Heatherfield, Lathallan, By Linlithgow, Scotland, EH49 6LQ, Linlithgow, United Kingdom
- 0131 526 4444
- info@campbellsmeat.com
- www.campbellsmeat.com
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Replied to 46% of negative reviews
Typically replies within 24 hours
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GOOD QUALITY GREAT PRICE
Received well packed and all was good and quality .Not sure Lorne is but our dog enjoyed it .Thanks Fr Anthony
DPD mis-delivery and missing items
Deeply disappointed, will not be shopping again. Order was delivered to a different street, was missing an item, and have had no response to my e-mails.
My first order from Campbells at a cost…
My first order from Campbells at a cost of £143 and I was delighted. I've used other meat companies that deliver and Campbells meat was by far superior to them. Over the moon with my purchase and now my new supplier ongoing. Thank you team, keep up the good work and quality. I do not mind paying a little extra for the quality and if you don't....I recommend.
My order did not arrive on the correct day
My order did not arrive on the agreed-on date. Due to the nature of the content, this was quite critical. My call was answered quickly, the instruction that I was given was courteous and clear, and a resolution to the problem to my satisfaction. It was refreshing to deal with a "person" rather than the endless amount of Q and A that is part of the automatic answering systems popular today.
Incredible experience
Incredible experience, the meat is high quality and what shocked me the most is out of the hottest day on record for this month, they delivered ice cold, fresh sausages, dairy and more. Had problems with other companies delivering spoiled meat/not enough ice packs etc with the recent heat wave
They done me right and would recommend to anyone.
Just taken delivery of meat for a BBQ…
Just taken delivery of meat for a BBQ tomorrow, all had to go straight in the bin as it was all warm and sweaty, clearly been in a boiling hot van all day
Edit: spoke to cambells and they were 10/10 in rectifying
Reply from Campbells Prime Meat
Fantastic meats and more
Fantastic meats and more. I have been a customer for years and they always deliver. Their customer support is also excellent and swift.
You have to check them out as they have some great deals every week and are much better than you get at the supermarket all at great prices too.
Kindness and Professional
Although we had issues with the delivery of our recent order Cambells were very quick to sort the issue extremely helpful and quick to respond to emails. Was dealt with kindness and professionalism.
Great company with fantastic pridic6s…
Great company with fantastic pridic6s and value. Hac a few things go wrong and through customer service team were straight on it and got it surts, very helpful and extremely quickly dealt with.
Terrible fat content...and only 45% pork
Tried their sausages in my search for a 'decent sausage' online..big mistake.
The pork content in only 45%, something they won't tell you on the website, only appears on sausage pack labels.
The fat content is horrendous... more than you'd find at a weight watchers national convention..!!
You have to Cremate these sausages in air fryer to get most of the fat out...great for your health and especially for diabetics..
I really don't know how they get away with it ...but lesson learnt.. Avoid like the Plague....!!!!
My search continues...
Reply from Campbells Prime Meat
Another excellent batch of pies
Another excellent batch of pies, sausage and haggis, all arrived in great condition
Awful company
Awful company, delivered to wrong addresses, causing our restaurant to close, losing us thousands of pounds. Essentially made us do their job and deliver their items. Alot of poor quality items, or items not delivered. Many non deliveries, with apparent orders lost in the system. If you speak to their drivers, the drivers hate the company aswel, make them do too many drops as nobody wants to work for them. The reps just want your money, not good people.
Avoid.
Reply from Campbells Prime Meat
Out of date and flavourless
“Meat arrived Tuesday 12th of may the sent haggis with a use by date of the Monday 11th of may. I have emailed them 3 times with photos to prove they have just ignored me it’s a terrible service. The sausage squares are tough to be honest and flavourless. Lamb burgers were tasty but only had two days date on them on the hole a bad experience I won’t be using them again and there customer care is shockingly bad
Reply from Campbells Prime Meat
Foreign Imports are very disappointing - Support GB Farmers
In no way am I suggesting that Campbells is misleading its customers or that the product was poor quality. However, I am very disappointed that Campbells does not support British farmers and producers as much as I'd like. The chicken breasts came from Holland and the chicken thighs from Romania. This isn't the first time I've been disappointed to only discover origin after the goods have arrived. I won't be back. A certain high street German store sources all its Chicken, Beef and Pork from Britain. I'm sure Campbells could do better.
Reply from Campbells Prime Meat
Very disappointed with our order
Very disappointed with our order, mince had no flavour. At all and was packed like the supermarket. All squashed up meat looked revolting. Scotch pies were just average, not very nice
loan. Sausage 2 grissilly, not nice at all, won't be using them again.
Reply from Campbells Prime Meat
Ordered the trout fillet for Good…
Ordered the trout fillet for Good Friday, payment made, dispatch email sent indicating order was on its way, when it arrived found a note inside the box saying it was unavailable, responded to their suggestion to contact them, so I did, the response was a basic "Ohh well sorry" here is your refund
I asked why they couldn't email me at point of purchase or soon after to say its out of stock so I could make alternatives in time for Good Friday, Poor customer service
champions of Sottish produce...NOT!
So they champion Sottish produce, Scottish farms and Scottish butchery. Not in my order they did'nt. Whole corn fed chicken from France, unsmoked back bacon from the Netherlands, beef from Ireland and chicken thighs from Romania. Wonder where their haggis comes from, probably England. Nothing Scottish in my order.
I bought chieftain haggis by mistake
I bought chieftain haggis by mistake. Nothing like the picture. Tastes revolting. Told customer service.they said just order right one next time.
For the most part, excellent.
I started my relationship with Campbells last November and for the most part, I am highly satisfied. The first products I ordered were three different cheeses, Arran smokey Garlic Cheddar, awesome. Higland Fine Cheese Black Crowdie, different but none the less very tasty, all excellent apart from the Strathdon blue cheese. Wasn't to keen on the taste of that compared to the other blue cheeses I have tried, but each to his own. Also in the pack was the Breakfast essentials bundle, pulled pork, pastrami and a free Lorne sliced sausage. Was disappointed to see that the Lorne sausage in the bundle had less than 40% meat in it but it was quite tasty unlike the sliced Lorne sausage with the high meat content. It wasn't bad but nothing like the ones I have tasted actually in Scotland. The bacon and sausages were nice enough without being spectacular. One point, there wasn't hardly any shrinking of the bacon after it was cooked indicating a low water content, excellent. The haggis and black pudding in the bundle was superb as was the pulled pork, nb. it doesn't come with any sauces which the photo hints at but the literature doesn't. The pastrami, oh my word the pastrami. Out of this world. My next order was a ribeye steak and some Gold Premium dry aged steaks. Best goddamn steaks I've ever had and I have been to more than a few high end steakhouses, so juicy and very tasty. In that order I also had some steak and blaggis pies, what a find, really nice. As I so loved their products I ordered the Turkey Breast Christmas Hamper. Turkey was fine, the pigs in blankets and turkey gravy were sublime, the pork sausage meat was responsible for the best sage and onion stuffing I've made. The ham was very nice but the fat had been removed for the most part. Definitely ordering the same next year. Just had my latest delivery, more of the gorgeously tasty pastrami, some Cumberland rings, large pork sausages chicken thighs, which were very nice with hardly any water, and some steak, haggis and peppercorn sauce pies which were out of this world better than the blaggis ones imho. They out did themselves with these. The last item was some more bacon. Oh dear! Where's my bacon? Contacted customer services by email and within 5 hours I had a reply where it was all sorted. So 5* for customer service and their willingness to accept my suggestion. Will write a different review for the sausages. All in all, fantastic. OK. Had the Cumberland now, Ok but not the best Cumberland I've had. Hardly surprising as there's only just over 30% meat in it. You would expect better from a butchers.
Stock issues
I placed an order for a specific product but was limited to a minimum order value for free delivery. They then wrote on the day of dispatch to advise that the product wasn't available. Very disappointed. Will not order from them again.
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