British Retro Reviews 

356
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their stunning quality, beautiful fabrics, and unique designs, often receiving many compliments. They highlight the exceptional craftsmanship, attention to detail, and perfect fit of the well-made items. The fast and efficient delivery service is also frequently commended, with orders often arriving quickly or even earlier than expected. However, some customers noted issues with sizing, finding items can run small or that size guides may be inconsistent. A few other people also felt that customer service could be slow or unhelpful, particularly regarding refunds or lost orders. Additionally, a small number of reviewers experienced a dip in product quality, citing issues like buttons falling off or uncomfortable fabrics.

What people talk about most

Product

Consumers find product quality to be exceptional, with many praising the beautiful fabrics, attention to... See more

Quality

Customers had positive experiences with quality, frequently praising the exceptional quality, beautiful... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction with the... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the impeccable, excellent,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Planning my outfit for my best friend’s wedding, it had to be something very special. It had to be British Retro!! I chose ‘Carmen - Lola Check’ … with bright, bold colour and quality fabric, this s... See more

Company replied

Rated 5 out of 5 stars

Fabulous clothes and stunning quality. Such a lovely company with excellent customer service. I recently purchased the red “From Kitty With Love” Christmassy dress and it is as beautiful as the pictur... See more

Company replied

Rated 5 out of 5 stars

I found this company whilst looking for a retro wedding outfit and have been in love with their designs and finished garments ever since! Great quality and value, good postal service and providing yo... See more

Rated 5 out of 5 stars

This is a repeat purchase for my Christmas work party and honestly, everyone gave me so many compliments. I absolutely love British Retro, and I’m so glad I finally got my hands on the Kitty dress t... See more

Company replied


Company details

  1. Shopping & Fashion

Information provided by various external sources

British Retro - vintage inspired clothing, unique retro clothing, retro dresses,vintage dresses, retro clothing, and much more are available to buy online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(356)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

A Wonderful Shopping Experience!

I am absolutely delighted with my dresses from British Retro. I purchased the beautiful Dee Dee dress in Porcelain Blue, which I wore for my daughter’s baptism, and the gorgeous Suzi Q navy floral dress.

Both dresses are truly stunning, with exceptional quality, beautiful fabrics and wonderful attention to detail. The vintage-inspired designs are elegant, feminine and timeless — they make you feel very special when wearing them.

Now, I'm also looking forward to receiving my new order—the Bibi Skin Soft navy dress—and I'm sure I'll love it just as much. I can't wait to wear it!

July 17, 2026
Unprompted review
British Retro logo

Reply from British Retro

Thank you so much for your wonderful review, Elisavet. 💕 We’re so happy to hear how much you love your Dee Dee and Suzi Q dresses. It means the world to us to know you appreciate the quality, fabrics and vintage inspired designs we put so much care into creating.

We’re so grateful for your kind words and your continued support. Thank you again for taking the time to share your experience, it truly means everything to our small business.

With our warmest thanks,
The British Retro Team ❤️

Rated 5 out of 5 stars

So many compliments!!

Planning my outfit for my best friend’s wedding, it had to be something very special. It had to be British Retro!!
I chose ‘Carmen - Lola Check’ … with bright, bold colour and quality fabric, this stylish 1950’s dress is totally retro, yet created for contemporary wear. I received sooo many compliments at the wedding, I felt amazing! I contacted British Retro about a different dress on a different occasion - their Customer Service is Retro too. Good old fashioned politeness and helpfulness. I have no hesitation in recommending British Retro.

July 14, 2026
Unprompted review
British Retro logo

Reply from British Retro

Hi Caroline,

Wow, thank you so much for your wonderful review! 🩷 Reading messages like this genuinely makes our day. We’re so happy that you chose our Carmen Lola Check dress for such a special occasion and that you received so many compliments.

It also means a lot to hear your kind words about our customer service. As a small business, we always try to offer the sort of friendly, personal service we’d want ourselves, so your comments really do mean the world to us.

Thank you again.

With our very best wishes,

British Retro 🩷

Rated 1 out of 5 stars

Sorry

Sorry , but wasn’t a not a nice experience !
I return my item , I wasn t very happy with , and after 2 weeks I still waiting for my refund , you can not call and when you send e mail to them , they answer late and not very helpful with the issue

June 30, 2026
Unprompted review
British Retro logo

Reply from British Retro

Hi Mihaela,

We’re sorry to hear you were disappointed. We responded to your email on the same day and processed your refund promptly, emailing you to confirm once it had been issued. As a small business, we personally handle all customer enquiries alongside packing orders, so while we don’t offer 24/7 telephone support, we always respond to emails within a few hours.

If you feel your issue has now been resolved, we’d be very grateful if you could contact us.

Kind regards,
British Retro

Rated 5 out of 5 stars

I love this company

I love this company. I bought 2 beautiful swing dresses earlier this year. I wore them on the dress to impress night, on a cruise.
I felt so beautiful in the dresses 👗 they are very glamorous.
I highly recommend.

June 23, 2026
Unprompted review
British Retro logo

Reply from British Retro

Hi Angie,

Thank you so much for your lovely review! We’re really pleased hear that you felt beautiful and glamorous in your swing dresses, especially for such a special occasion on your cruise!

Warmest wishes
British Retro ❤️

Rated 5 out of 5 stars

Well I promised you an update so here…

I wish they allowed you to post pictures here so you could see it in really life Well I promised you an update so here it is
Firstly belle has the patience of a saint excellent customer service

I brought a dress and was exchanged for another over 40 more for free

The dress arrived today and what can I say it is absolutely beautiful I actually could have sized down but still look amazing

The petticoat is fantastic really dos give the dress that puff out look that I love love love

Customer service is inpecable I have to say one of the best I have ever dealt with so if you are looking for amazing dress fabulous quility and fantastic customer service this is the shop for you

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Quick Assistance

I had a simple question about a dress and what to do if the bust area was too big. I got a positive fast response and it was very helpful!

June 9, 2026
Unprompted review
British Retro logo

Reply from British Retro

Hi Nicollette,

Thank you for taking the time to leave us a review. We’re really pleased to hear that we were able to provide a quick and helpful response to your sizing query 😊

Best wishes
British Retro

Rated 5 out of 5 stars

Wedding dress

Got my wedding dress from here. It fits so nicely and gives the classic 50s shape with a petticoat. And the fabrics are of good quality. I would recommend getting their dresses as they are breathable and give you lots of movement.

March 18, 2026
Unprompted review
British Retro logo

Reply from British Retro

Hi Lydia,

Thank you so much for your lovely review! We’re really happy that you chose British Retro for your wedding dress.

Your kind recommendation means a great deal to us. We hope you had a truly magical wedding day and made lots of beautiful memories.

Best wishes,
British Retro 💕👰✨

Rated 5 out of 5 stars

Best Vintage Clothing Brand!

I absolutely love British Retro and can’t recommend them highly enough.

As someone who owns quite a few pieces from a range of vintage-inspired brands, I can honestly say that British Retro’s quality is some of the best I’ve come across. The fabrics feel beautiful, the prints and patterns are gorgeous, and their designs have a real individuality to them. When I wear their clothes, I know I’m wearing something special and not just another version of what’s available everywhere else.

What makes them stand out even more is their incredible customer service. A recent order went missing in the post, and the team were absolutely wonderful. They went above and beyond to help, keeping in touch throughout and sending me a different dress at the original sale price so I wouldn’t miss out. They even included a lovely pin, which was such a thoughtful touch and completely made my day.

It’s so rare these days to find a company that excels at both quality and customer care, but British Retro really does. Their clothes are beautiful, their standards are consistently high, and they genuinely seem to care about their customers. Experiences like this are exactly why I keep coming back and why they’re one of my favourite brands.

Five stars without hesitation! ⭐⭐⭐⭐⭐

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

My forever favourite clothing brand 👗❤️

Almost all of my dresses are from British Retro, and whenever I wear them, people are always amazed at how beautiful they are =) I constantly receive compliments, especially whenever I use them for pictorials. Their dresses are just amazing! I’ve always been a huge fan of British Retro clothing =)

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

The clothing is well made and high…

The clothing is well made and high quality. The styles are amazing and so cute. The fit is excellent.

I order from Canada and the shipping times are so quick.

I would highly recommend British Retro for some beautiful additions to your wardrobe!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous dress

Quick delivery. Gorgeous quality. Bought a dress for my nephew’s wedding and I kept getting compliments throughout the day about my dress, from women and men, young and old. I felt amazing.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Best retro petticoats on the market

I've bought x. 3 petticoats from British Retro and they are far abd away the best on the market. I particularly like the choice of lengths and the adjustable waist. Really good materials and workmanship....not cheap netting. The frilled layers are so pretty you can wear a retro dress and allow them to be visible. Highly recommend. Arrived quickly beautifully packaged.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Unique Retro Dresses, Petticoats & Jewellery …

I have been buying my special occasion dresses from British Retro for quite a few years now. There is always a good selection of unique dresses, to suit every occasion. Service and delivery is fast and efficient. I also love the fab jewellery and petticoats to complete the look, (& I really love the bags that these items come in for protection and storage).

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been buying from British retro for…

I’ve been buying from British retro for years since the days of the teapot Hepburn they used to sell. Returns are quick and easy. The quality is wonderful I still have my dresses from 10 plus years ago. styles that are timeless my favourite style is the way out west.

I don’t really buy my 50s dresses from anywhere else. I would love to see more ‘quirky’ prints like they used to do like the rubber duck bubble print and the colourful Union Jack Hepburn which I still wear.

I will continue to be a customer of British retro and now they have brought out some new prints and designs I’ll be ordering them on pre order

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I just love the clothes from British Retro

I just love the clothes from British Retro. I have purchased several dresses and fluffy petticoats and always get lots of compliments. I like the fact that the dresses are designed and made in the UK and are well made and great quality. The fabrics are beautiful and wash well. Customer service is good, very swift replies to e-mail queries.
If you are a fan of the 50's look this is most definitely the place for you.

November 10, 2025
Unprompted review

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