Have loved Bloomon flowers for years now, they are always beautiful, curated and at excellent price points. Will continue ordering from them always.
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Based on three orders, I really like the idea of the service, and the flower bouquets themselves are very nice. The only problem is the delivery. My order has never arrived on the selected date. Twi... See more
Company replied
I was ordering from outside of Belgium. The website was clear, with good choice of flowers. Delivery options were good, although I did mention on email comms, that they could do with a comments... See more
I was a bit disappointed when seeing the picture of what I ordered and what I received… the bouquet is really smaller in real life and less pretty. I had some regrets about ordering it when re... See more
Company replied
Company details
Written by the company
"Van een speels boeket op tafel tot een statement in de hal: bloemen bestellen bij bloomon is altijd een goed idee. Laat je verrassen door floral design. De mooiste designs, gevuld met de allerbeste bloemen. We hebben een breed assortiment van verse en gedroogde bloemen om cadeau te geven. Laat een uniek boeket bloemen bezorgen bij iemand anders of bestel een boeket voor jezelf. Bij bloomon kan je eenmalig een boeket bloemen laten bezorgen of een flexibel bloemenabonnement afsluiten. Onze bloemstylisten ontwerpen keer op keer de mooiste designs. Hoe het boeket van je bloemenabonnement eruit ziet? Dat is elke keer weer een verrassing tot de deurbel gaat! Samen met onze kwekers selecteren we de beste bloemen van het seizoen. We besparen onze bloemen de omweg via de veiling en groothandel, zodat jij extra lang kan genieten van verse bloemen - tot wel 10 dagen lang! Flexibele bezorging: met ons bloemenabonnement bepaal je zelf hoe vaak en wanneer we je bloemen bezorgen en je zit nergens aan vast. bloomon België."
bloomon België
Written by the company
- Bloemen laten bezorgen doe je met bloomon
- Bloemen bestellen | Laat de mooiste bloemen bezorgen of trakteer jezelf op een bloemenabonnement en bepaal zelf hoe vaak je bloemen ontvangt.
Jouw boeket, altijd gratis bezorgd door bloomon.
Maak indruk met floral design, gratis bezorgd.
Vragen over je bezorging of over je bloemen? Ons serviceteam helpt je met plezier verder.
Contact info
De Keyserlei 58-60 / 19, 2018, Antwerpen, Belgium
- 078 48 06 89
- service@bloomon.be
- www.bloomon.be
3.8
Great
5K reviews
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Have loved Bloomon flowers for years…
Have loved Bloomon flowers for years now, they are always beautiful, curated and at excellent price points. Will continue ordering from them always.
August 25, 2026
Unprompted review
I am so much glad with your service and…
I am so much glad with your service and your understanding by changing the delivery date. Thanks and till next time.
August 9, 2026
Unprompted review
Afgeleverd in pick up point in zo n…
Afgeleverd in pick up point in zo n warm weer dag erna opgehaald en bloemen nog intact en mooi boeker
June 20, 2026
May use AI-assist with repliesRead more
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Soory the flowers are still not…
Soory the flowers are still not delivered .normal they have to come 30.5
In the time the person had birthday
May 29, 2026
Reply from bloomon BE
Hi Pathy,
Thank you for taking the time to contact us, and I’m very sorry to hear that your flowers still haven’t been delivered, especially as they were meant to arrive in time for the birthday on 30/05.
We completely understand how disappointing this must be, and this is certainly not the experience we want for our customers.
We’ve sent you an email so we can look into this further and help find a suitable solution for you. Please reply to that email with any additional details you may have, and we’ll make sure this is investigated and resolved as quickly as possible.
We’re very sorry for the inconvenience caused and we appreciate your patience while we get this sorted.
(sent via mail)
Delivery problems
Based on three orders, I really like the idea of the service, and the flower bouquets themselves are very nice.
The only problem is the delivery. My order has never arrived on the selected date. Twice, it arrived before the selected date, which is not ideal but can still be solved. This time, however, the delivery by PostNL has been delayed and the flowers will arrive late.
For this kind of service, precise and on-time delivery is crucial. Unfortunately, if flowers cannot be delivered on the selected date, the service is not reliable for celebrations or special occasions. Because of this, I cannot really use it, even though I like the concept and the flowers themselves.
May 13, 2026
Unprompted review
Reply from bloomon BE
Hello Jan,
Thank you for taking the time to share such honest feedback with us. I'm really sorry to hear that your deliveries have not arrived on the selected dates, especially as I completely understand how important timing is for gifts and special occasions.
I truly appreciate your kind comments about the bouquets and the concept of our service, which makes it even more disappointing to hear that the delivery experience has let you down more than once. I completely understand your frustration, particularly with this latest delay involving PostNL.
So we can look into this properly for you, could you please provide your order number or the delivery postcode linked to the order?
Kind regards
(sent via mail)
Misleading discount and poor delivery
We ordered 3 Mother’s Day bouquets from Bloomon because your promotion suggested a €5 discount when adding extra bouquets. However, the “discount” was actually just removing the second delivery fee — while you still charged separate €5 delivery fees for flowers going to the exact same address.
So in reality, there was no meaningful discount at all. The same happened with the 3rd bouquet: again presented as a €5 discount, but effectively just cancelling another unnecessary delivery charge. It honestly feels misleading to advertise this as a special deal when the deliveries should logically be combined in the first place.
Also, the bouquets looked significantly smaller than expected from the website photos. That can maybe be explained by presentation or visual expectations, but what is harder to understand is that no flower food/powder was included in the packaging — something even basic supermarket bouquets usually provide to help flowers last longer.
Overall, this was disappointing and did not match the premium experience your branding promises.
May 9, 2026
Reply from bloomon BE
Dear Ece, thank you for your review.
We’re sorry to hear that you found our ordering process misleading. That is certainly not our intention, and we apologise for the inconvenience and confusion.
We have sent you an email and would be happy to discuss this with you to find a suitable solution.
Best regards from bloomon
(sent via mail)
bad quality
second time I ordered and again flowers were not fresh, some were even broken off. Waste of money, won't be using them again. Bad quality
May 10, 2026
Unprompted review
Reply from bloomon BE
Dear Mu, thank you for your review.
We’re sorry to hear that you’re not happy with your flowers. That was certainly not our intention; we apologise for the inconvenience.
Could you please contact us with your order number and any photos via: bloomon.be/customer-service)/(bloomon.nl/customer-service?
We’d be happy to help you find a suitable solution.
Lauren 🌸️
(sent via mail)
Nice bunch of flowers but some stems…
Nice bunch of flowers but some stems arrived not so fresh so the bouquet is not aging very well.
May 4, 2026
Reply from bloomon BE
Hi,
Thank you for taking the time to leave your review.
I am so sorry to hear that your flowers are not holding up very well. That’s certainly not what we intended, and we apologise for the inconvenience.
We’ve sent you an email; we’d be happy to discuss this with you to find a suitable solution.
Best regards from Bloom and Wild
(sent via mail)
The flowers were a bit "broken"
April 14, 2026
Reply from bloomon BE
Hello, thank you for your review.
We’re sorry to hear that some of your blooms arrived damaged. That’s certainly not what we intended, and we apologise for the inconvenience.
Could you please contact us with your order number and any photos via: bloomon.be/customer-service?
We’d be happy to help you find a suitable solution.
Best regards from bloomon
(sent via mail)
Best gift to oneself and others
Wonderful bouquets that bring freshness, colors and joy to the home! It's really a piece of happiness in a vase. So glad to have selected the bi-weekly delivery, which ensures I always have fresh flowers on the table without having to think about it. It makes the best gift too!
March 29, 2026
Unprompted review
Never arrived
March 16, 2026
Reply from bloomon BE
Dear Jana, thank you for your review.
We’re sorry to hear that your delivery has not been received. That’s certainly not what we intended, and we apologise for the inconvenience.
I can see that you have already been in touch and a suitable solution has been provided.
Let me know if there's anything else we can help you with.
Best wishes,
(sent via mail)
Great customer service
Great customer service. Thank you Sara and Nikole!
February 20, 2026
Unprompted review
I was a bit disappointed when seeing…
I was a bit disappointed when seeing the picture of what I ordered and what I received… the bouquet is really smaller in real life and less pretty. I had some regrets about ordering it when receiving it I could have gotten a prettier one in a shop. And some flowers immediately broke down which is so sad since I especially ordered lys flowers since they are my moms favorite. She will never tell me directly but I could see she was a bit disappointed…
——
Update 20/02
They have been very very comprehensive, they found a solution for me to make my mom happy again without really having to.
Thank you for this sweet gesture!
February 14, 2026
Reply from bloomon BE
Dear Jihane, thank you for your review.
We are sorry to hear that! That is of course not our intention and we apologise for the inconvenience.
We have sent you an email and will be happy to work with you to find a suitable solution.
Best regards on behalf of bloomon
(sent via mail)
(sent via mail)
Ordering from outside of Belgium.
I was ordering from outside of Belgium.
The website was clear, with good choice of flowers.
Delivery options were good, although I did mention on email comms, that they could do with a comments box, for when delivery isn't as straight-forward as to a house, we got there and the flowers found their owner after some hunting.
I have been told by the recipient that the flowers are beautiful - so thank you!!
February 10, 2026
Too expensive
November 17, 2025
Reply from bloomon BE
Hi Pedro, thank you for sharing your feedback with us. We would love to dive deeper into your experience and see if we can improve on it or if something might have gone wrong. Could you send us an email to service@bloomon.nl with a description of your experience?
We look forward to your message. Good day for now! 🌸️
(sent via mail)
extremely disappointing service - never again
extremely disappointing service. The flowers I purchased did not arrive when promised, completely missing the intended occasion. To make matters worse, it was a struggle to reach customer service.
This experience has been very frustrating and unprofessional. I expected timely delivery and at least some form of communication or support, but received neither.
I will never order from this company again.
October 11, 2025
Unprompted review
Reply from bloomon BE
Hey Kristine, thank you so much for your review.
We’re truly sorry to hear about your disappointing experience. Your flowers arriving late and the difficulty in reaching our customer service are absolutely not the level of service we aim to provide.
We’d really like to look into this further and make things right. Could you please send us an email at service@bloomon.be with your order details? We’ll make sure it’s followed up on as a priority.
Regards from Bloomon
(sent via mail)
Disappointment
The flowers were amazing before. Unfortunately the last bouquets were so disappointing- I had a feeling the flowers dried out before they got to me. At the moment I can’t recommend them at all.
September 25, 2025
Unprompted review
Reply from bloomon BE
Dear Betti,
Thank you for your review.
We’re really sorry to hear that the recent bouquets didn’t meet your expectations — that’s certainly not what we want. Our apologies for the disappointment. Could you please reach out to us via bloomon.be/customerservice ?
We’d love to look into this for you and find a suitable solution.
Kind regards,
The bloomon team
(sent via mail)
I paid a supplement for delivery on…
I paid a supplement for delivery on Saturday. Despite being packed on the Friday, the flowers were only delivered on the Monday. In other words not on my friend's birthday and already three days old.
August 2, 2025
Unprompted review
Reply from bloomon BE
Dear Warner, thank you for your review!
I’m really sorry to hear about your experience. I completely understand how disappointing it must have been that the flowers didn’t arrive on Saturday as planned, especially since you paid extra for the delivery and it was meant for your friend’s birthday.
Could you please get in touch with us via bloomon.be/klantenservice or bloomon.nl/klantenservice?
We’ll be happy to assist you with a suitable solution.
Greetings from bloomon, Salma
(sent via mail)
Not worth it!
Not delivered at the address but a pickup point while receiver was at home! The flowers arrived at a pickup point 4 days later. The package was damaged. The flowers look nothing like the pictures. The bouquet looked very small and unattractive. Absolutely not worth.
August 29, 2025
Unprompted review
Reply from bloomon BE
Dear Vic, thank you for your review.
How annoying to hear! This is of course not the intention and our apologies for the inconvenience. Would you like to contact us (bloomon.be/customer service)/(bloomon.nl/customer service)?
We are happy to help you with a suitable solution.
Greetings on behalf of bloomon
(sent via mail)
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