We love our Arctic Edge beanies. My husband and I each bought one on a Viking Expedition cruise to Antarctica, and we purchased two more on the ship as souvenirs for grandkids. I’ve just now received... See more
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Arctic Edge. Luxurious woollen outdoor clothing, made for the most extreme conditions. Our beanies and neck gaiters have reach both North and South pole, and the summit of Everest. Designed on Svalbard by local guide, made in New Zealand.
Norway
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Reply from Arctic Edge
Thank you so much for the quick an friendly procession! I'm really happy have got your adress from Longyearbyn so I could rebuy the beloved headband.
Reply from Arctic Edge
Reply from Arctic Edge
I went on a cruise to Antarctica, and the store on the ship had the hats and gaiters with penguins. I hesitated, and they sold out of the hats, but I got a gaiter. Once home, I searched the internet to see if I could find the hat, and lo and behold, here's Arctic Edge with exactly the hat I was wanting. They shipped it right out, and it was in my hands and on my head in no time at all. Well done!
Reply from Arctic Edge
This is not my first experience with the brand, this time I bought more beanies for my family and friends. The quality is amazing nothing better for cold, wet weather. And I love all Moomin, Snufkin, Little My patterns so I recommend it for warmth and beauty of design
Reply from Arctic Edge
Reply from Arctic Edge
I visited Pyramiden and they didn’t have these items in stock at the gift shop. So happy I was able to get them with you all.
Reply from Arctic Edge
Fast delivery. Nice and comfy products. Ordering for the second time, and are planning to by more later. Good quality. Worth the money!
Reply from Arctic Edge
I have lived in my Svalbard hat and love it. I was gutted when I managed to shrink it by putting it in the wash. So I ordered a replacement and needed it quite quickly for a weekend of mountaineering in the Cairngorms. Yann went out of his way to help and sure enough it arrived in time. These hats are brilliant. It kept me warm in minus 10 degrees at the top of the mountains. This hat reminds me of so many happy memories of our family holiday in Svalbard so each time I wear it, I remember this very special trip. Thank you Yann.
Reply from Arctic Edge
Been to Svalbard a couple times for ski trips. Had picked up a couple of their hats while there. Hats are super warm, comfortable and durable. While not inexpensive, they are worth the money and I purchased 3 hats from the Moomin collection as gifts...in this order... which the recipients are very happy with!
Reply from Arctic Edge
Thank you for delivering it promptly. It beautifully warm and cozy. Delivered to my door.
Reply from Arctic Edge
Yann and Arctic Edge have created some of the best cold weather gear at reasonable prices.My Expedition Beanie and Svalbard Gaiter are made from the highest quality materials that are very comfortable and warm. You will be impressed by this gear, and the excellent customer service.
Reply from Arctic Edge
Love my hat, light weight, very soft, warm and comfortable. Quick delivery
Reply from Arctic Edge
I purchased two hats and they both came in are very nice. One of them has a lot of loose fibers that have to all be trimmed off and I’m hoping don’t affect the hat after it’s worn multiple times. I’m not sure why they were so different as it was the same style in two colors, but one of them definitely has a lot of odd pieces that had to be trimmed down.
The bummer of the whole deal is that I was not able to accurately assess the tariffs on the products prior to purchase. I will acknowledge it is probably my issue for not digging deep through the website to do the math. I do not believe they were hidden from me, but upon doing the Matt they were about 28.5% of the purchase. It’s a pretty hefty uplift that you’re forced to pay because of recent events, and I’m not sure who to blame on this, but it’s my fault for not realizing how much it is. We’re all happy to get 25% off but when you buy something and then get a 28% uplift charge it’s a lot.
After seeing a response, I went back to the website and tried to re-purchase the items and look at the tariffs in the shipping where it says I will find them at checkout. All I got was a shipping charge and I noticed that tariffs would be applied later. So I’m still not sure if you know how to calculate tariffs on the website, but I can tell you that they’re gonna be about 28% of your purchase 
Reply from Arctic Edge
We love our Arctic Edge beanies. My husband and I each bought one on a Viking Expedition cruise to Antarctica, and we purchased two more on the ship as souvenirs for grandkids. I’ve just now received another directly from the company as a souvenir from our visit to Svalbard. The beanies are great, as are the travel memories.
Reply from Arctic Edge
Love the products and how they feel. My partner also loves them as I gave her some as gifts
Reply from Arctic Edge
I already had one from trip to Svalbard & needed second. Exactly like the first. Arrived promptly. Thank you
Reply from Arctic Edge
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