Apple Reviews 

Apple disabled iMessage and FaceTime on my number claiming spam. I am not a spammer. I've had this number over 20 years. It's tied to my work, my family, and my life.

My kids can't respond to my messages or FaceTime me. That is a safety issue. My father is in a nursing home and I can't FaceTime him either. I lost client business because iMessage stops working with zero warning and zero explanation.

I've spent over $50,000 on Apple products over 19 years. iPhones, iPads, Macs, MacBooks, Mac Minis, Apple Watches. I bought into this ecosystem because everything is supposed to work together. Apple ripped out two of the most critical features with no warning, no explanation, and no real path to fix it.

I have spoken with 7 Apple advisors. I have submitted the dispute form 4 times. Every single time I am told there is nothing they can do. That is unacceptable.

This is not a glitch. This is not an inconvenience. Apple is taking back features that customers already paid for and leaving them with no recourse. That is theft.

I am not alone. This has happened to countless other customers. Apple's automated system is punishing real people with no accountability and no fair appeal process.

BBB complaint filed. FTC complaint filed. Illinois Attorney General complaint filed. I will keep posting on every site I can find until Apple makes this right.

@Apple @AppleSupport #Apple #iMessage #FaceTime #ConsumerRights

I’ve been dealing with a critical iCloud failure since January 2026, and as of today (May 2026), Apple still hasn’t resolved it.
This is not a minor issue. It involves:
Loss of approximately 300GB of emails
Data that disappeared with no user-side recovery possible
Storage still being counted as fully used
Inability to delete files (constant “unexpected error”)
iCloud Drive stuck and unresponsive
iCloud Mail severely impacted
In other words: 👉 I lost important data
👉 I cannot free up space
👉 I am still being penalized for storage that no longer exists
The case has already been: ✔ reported multiple times
✔ documented with evidence
✔ escalated to Apple engineering
Yet, after nearly 4 months, there has been no fix, no proper technical response, and no resolution.
This raises serious concerns about:
iCloud reliability
data integrity
Apple’s ability to handle critical failures
Due to the lack of resolution: ➡ I stopped paying for the 2TB plan
➡ I have initiated formal actions against the company
We are talking about a paid service that:
lost data
continues charging for non-existent storage
fails to provide any effective solution
This is unacceptable.
If you rely on iCloud for professional use, this is a real risk.

Serious IOS errors not dealt with properly. Blame always thrown into the face of customers. I have a notification difficulty. Automatic update performed 18 April. But irritating update notification pops up day and night. Problem is that Apple does not care and always blames customer for own company failures. No solution offered. Zero star.

The storage upgrade pricing on the iPhone 17 Pro Max is almost as expensive as the phone itself. It’s insanely overpriced and simply not worth it. Charging such a premium for additional memory feels unreasonable and out of touch with what customers expect today.

On top of that, the phone itself isn’t that impressive. I’ll be switching to something else.

I ordered a Mac Mini worth 21,000 DKK on March 5th. I was later notified that it had been delivered on April 1st—which was not true. Shortly after, I even received a text message claiming it had been handed over, which again was incorrect.

I contacted customer service twice. They were polite, but unfortunately unable to actually help resolve the issue. Instead, they offered me a couple of extra cables… which honestly felt a bit absurd given the situation.

Eventually, they informed me that the original order was lost and that they would send a replacement. The new delivery date is now June 20th—meaning it will take more than three months to receive a computer I already paid for.

This is a complete joke. And for the record, I’m perfectly capable of buying my own cables.

Properly Not Support, Last 2 days 5-6 message- But Not Response!

IPADOS26 is a nightmare - long solved issues in OS18 are back, some old issues in OS18 is still there… and now includes new errors. Ruined the experience of a 20K Ipad Pro setup with external display - and there is no easy way back to IOS18 :(

No IOS26, Carplay remains broken in 26.01 despite claims its solved. Random disconnects, black screen on car display :(

Apple used to be all about quality and function/form balance. Now-a-days its all bling for no valuable function - and software is just released for public testing on VERY expensive customer hardware. Rest in peace Steve Jobs.

Apple blatantly conned me. After a lifetime of buying apple products l’m well and truly done with them. Avoid like the plague. I bought a replacement new Iphone. They estimated £140 trade in for my old one. Once I had paid for my new one and sent in my trade in, they revised the trade in offer to zero!! Absolutely disgraceful. I've bought 5 or six ipads, 7 or 8 iPhones, multiple earphones,4 apple laptops over the years for myself and family. And this is how they treat me. Shocking. I will never buy another apple product.

Betal 10k for at spilde din tid og dit liv på noget skrald, tak for det Apple.

Problem in Iphone 15 Pro Max model, brought in Danmark
Regarding case ID: Case - 102556227664 "Unable to add/Delete ESIM", "ESIM Failure".
Please inform your development team, please solve this issue as soon as possible as I am completely blocked from using other ESIM.
Sorry to say, I never ever thought an iphone would lead to such an issue where it completely blocked the person. I thought the quality of the iphone should be better than the Chinese phone maker company.

Unprofessional service and nothing more.

I visited the Humac store in Nørreport, Copenhagen 14/8/2024 due to several issues with my keyboard (the computer often types 'r' multiple times without me touching they keyboard + several buttons cannot type the same letter more than once if I hold down the key). I was advised to contact Apple support (case ID: 102372854642), as they thought I was eligible for the Apple Service Program like it is the case for MacBook Air (Retina, 13") 2018 & 2019 that present exactly the same issues as my computer (Serial number: FVFCRDSDM6KG). Also, I bought my computer less than 4 years ago, which is the requirement for the programme... However, my computer is from 2020 and the employee in Apple Support could do nothing to help me or include me in the service programme, although he clearly suggested that my computer should be eligible for the programme. Needless to mention my computer has never been damaged, but still I would have to pay 4000 DKK to have the keyboard changed, although the issue is obviously due to a fault from the producer. Such bad business ethics to not offer service programmes to customers, who inform of such issues, when knowing the history of the exact same models...

Received my brand new phone with a defective Action Button - Apple policy only allow repair despite the product delivered did not work!!

The iPad non-stops asked to sign into iCloud (stopping me from using the iPad) contacted Apple Support and have been told the iPad model doesn't work with the new sign-ins system (2 way or something) so it's impossible to sign in so it will never end (the non-stop requests to sign in)
So apple do something to make the product useless because I haven't got the newer product - very dodgy. Would recommend not buying Apple if this is what they do to people that don't or can't always spend the money to non-stop upgrading. Day light robbery

I bought a computer from Apple, a brand new 2023 iMac, and after only a few days starting having trouble with the "Magic Mouse", which is about as "Magic" as Magic Jordan... Apple don´t care one little bit about my product being faulty, and I now have to go through the legal system to see where my rights are in this whole mess...! Absolutely ridiculous behavior, and a move that is getting me to down right REGRET giving my money to a company, thats first of all rips its customers off by not supplying simple cords for their products, and won´t even help out someone who spent 2000GBP on a product just a few days ago... They don´t care about their customers, and won´t help you, even if the problem is caused by them... What a kick in the teeth...! This is absolutely going to be the last time I support this kind of behaviour, and will never buy a product from Apple again... And will be advising everyone I know to buy a PC instead of an iMac... Im shocked at this treatment I´ve gotten...

My husband wanted to purchase 5,200 PokeCoins via Apple for our son’s birthday in October 2023. He received four error messages and none of the purchases went through.

A few days later we saw to our great surprise that Apple had withdrawn 4 x 349 DKK from our Danish bank account, but our son still has not received any PokeCoins.

We have been in contact with Apple several times, but they refuse to help us. They say that the “system” has rejected our request. We have also contacted Pokémon, but they claim that Apple should take care of this.

We are shocked that two large well-renowned companies would treat their customers like this. It is fraud and theft and we certainly hope to get our money refunded!

Sadly Apple Denmark is rated 1,9 here in Trustpilot. I agree and will give just 1 star because they are not worth it.
Have bought 4 AirTag on 999DKK from them. When I check Apple.com it cost 645DKK.
When I check towns shops, it’s from 750 -800dkk.
Moreover they are rude to have a conversation with. So better to be in touch with those automatic robots with the strange ugly Danish talking to you till you walk away.
I do remember a case regarding Apple Watch, where they was forced to take their defect watch and send me a new, but so small little minded guys they are that they didn’t give me the bill/recied for that new watch they sent. Because then the watch will have guarantee…
Little minded, small world, rude and hateful conversation.
Never buy it from apple denmark website.

Really bad "support", which is hard to access, and the staff cannot help with even the most simple questions.