one of the worst websites ever! they take your order and your money even though what you ordered is not available... i have been waiting for a year for my reimbursement and i still haven't received an... See more
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Great price and a wide array of products, really great products. Shipping is slow (so not ideal if you need them immediately) but I received my order after 7 business days. Another online pharmacy wi... See more
Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, making it the world's second-larg... See more
NO REFUND FOR UNAVAILABLE ITEMS I ordered some items in July 2025 67 € that they immediately took from my credit card. Some days later they wrote the items were not available and that the money w... See more
Company details
About Amicafarmacia
Written by the company
Su Amicafarmacia hai a disposizione oltre 40.000 prodotti tra i migliori brand di integratori, cosmetica, prodotti per la cura dei neonati e delle mamme, farmaci da banco e molto altro ancora, con sconti fino al 60%!
Inoltre, trovi sempre attivi codici sconto, promozioni esclusive con consegna veloce in 24/48 ore lavorative e spedizione gratuita per ordini superiori a 29,99€.
Solo su Amicafarmacia hai sempre a tua disposizione un team di oltre 25 farmacisti disponibili per una consulenza gratuita o per consigliarti il miglior prodotto. Per noi la soddisfazione del cliente è sempre al primo posto: se qualcosa è andato storto, contatta l'assistenza post vendita dedicata e approfitta del reso sempre gratuito.
Amicafarmacia: la farmacia di sempre a casa tua!
Contact info
Via Rossini 15 / Via Roma 64, 12031, Bagnolo Piemonte, Italy
- 800 096 622
- info@amicafarmacia.com
- www.amicafarmacia.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 6% of negative reviews
Typically replies within 1 month
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one of the worst websites ever
one of the worst websites ever! they take your order and your money even though what you ordered is not available... i have been waiting for a year for my reimbursement and i still haven't received anything !
Dissappointing
They stopped delivering on time and they frequently don't have stock. I used to buy here every month and then stopped because the service wasn't good.
NO REFUND FOR UNAVAILABLE ITEMS
NO REFUND FOR UNAVAILABLE ITEMS
I ordered some items in July 2025 67 € that they immediately took from my credit card. Some days later they wrote the items were not available and that the money would be refunded within 14 working days. I've written to the firm several times but I only got an automatic answer maintaining they would contact me as soon as possible. Nobody did! And I still haven't got my money back... in September!
I will denounce them.
NO REFUND FOR UNAVAILABLE ITEMS
I ordered some items in May 2025 fro 89,00€ that they immediately took from my credit card. Some days later they wrote the items were not available and that the money would be refunded within 14 working days. I've written to the firm several times but I only got an automatic answer maintaining they would contact me as soon as possible. Nobody did! And I still haven't got my money back... in August!
I won't be refunded, I think, but I will denounce them.
It is a scam
It is a scam. You pay and they do not deliver. DO NOT USE IT
Still waiting for refund
Seems like it is a common problem. No refund for unavailable items at time of delivery. And absolutely no response to any emails. Terrible company. Do not trust!!
Reply from Amicafarmacia
Got refunded 10 weeks later
For those who have been patiently waiting for the refunds: I finally received it 10 weeks after.
Terrible e-commerce
I purchased a series of products in April 2025. I was registered on the site, and I had previously made purchases without having any problems. But from this latest experience, I am disgusted by their behavior, by the fact that they do not have an active customer service, by not responding to emails requesting refunds.
In fact, in April of this year I purchased products, after a few days and after having immediately charged my credit card, an email arrived informing me that all the products were missing from the warehouse (and this already seemed strange to me) and that they would refund the entire order paid within 14 days. Since then I have had no more news or refunds. They seem to have disappeared!!! I continue to send reminder emails that end in nothing. No response. No refund.
Terrible e-commerce
I haven’t received the product or a…
I haven’t received the product or a refund. I’ve contacted customer service twice, but only received automated replies. This is by far the worst online store I’ve ever dealt with.
Really bad service
I loved this website and service, now it's the third time i order something and after some days they send an email saying the products are not there and they cancel the order... considering it's like a pharmacy, this is really bad. Also, the refunds always take ages to be sent. Now for example it has been 12 days and no refunds seen.
Products never delivered and refund never made.
I ordered on April 30th the products that were available on the portal. On May 5th I received an email apologizing for the lack of product and indication of the refund within 14 days. After almost a month no refund and no feedback despite the reminders on the portal that is limited to an automatic response without feedback. Unacceptable behavior and unreliable company! There is no number to contact for clarifications.
non inviano la merce e non…
non inviano la merce e non restituiscono i soldi
Stay away
Stay away. Product out of stock and no refund yet (should happen in two weeks accordi g tò them). I am opening a case with PayPal and i am waiting for
I did not get my reimbursement of ~100€
I still did not get my reimbursement of ca. 100€, it’s been more than 14days till now. After a purchase was complete, company informed me that some of the products were not available and money still are not reimbursed
Merce disponibile sul portale non…
Merce disponibile sul portale non consegnata perché non disponibile realmente e mai rimborsata.
Very goog seller.
The order was a bit late and 2 items…
The order was a bit late and 2 items were not in stock but great service and good communication. Thank you
Ultimamente ordino e poi il materiale…
Ultimamente ordino e poi il materiale non è mai disponibile al 100% x errori in magazzino. Da sistemare
Reply from Amicafarmacia
Highly recommended
We ordered some items for our dog and they were very inexpensive online, arrived quickly and we were able to track the package throughout the journey. Would recommend this company.
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